Course Overview
Do you want to understand the role of IT and digitally supported services in terms of sustainability? Do you want to set up your services in an ecologically and economically responsible way? Then this three-day ITIL 4 Sustainability in Digital & IT training is the right choice for you!
Cutting-edge and pioneering for the future, this ITIL 4 Specialist course is for anyone who wants to integrate the principles of sustainability into their products and services. Using practical examples and fundamental principles, you will learn how your organization creates value by creating sustainable digital products and services. You will also internalize techniques for effectively addressing VUCA challenges and engage with sustainable strategies and approaches. You'll also get help conducting a cost-benefit analysis that identifies potential risks using best-practice guidance.
During the Sustainability in Digital & IT training, you will not only learn actively with our accredited trainers, but also participate in practical exercises. Here you will work with other participants on a case study describing the practical challenges of two fictitious companies. The results of these exercises are evaluated by the trainer and reflected on in the group. Thus, at the end of the training you will be well prepared and eligible to take the official ITIL 4 Sustainability in Digital & IT exam.
What are you waiting for? Lay the foundation for your organization of tomorrow today - with key concepts that ensure greater sustainability from governance to the value stream.
Prerequisites
You do not need any prior knowledge to participate in the ITIL 4 Sustainability in Digital & IT training. The relevant key concepts from the ITIL 4 framework are covered in the training.