Course Overview
Delivered by an Omnissa Certified Instructor, the Workspace ONE UEM Administration and Operations course teaches IT professionals how to effectively manage, secure, and optimize enterprise devices using Workspace ONE UEM.
Who should attend
Intermediate to advanced practitioners that manage and secure enterprise devices in their environment.
Prerequisites
Recommended:
- A working knowledge of Workspace ONE UEM
- A background in End-User Computing
- Completed Workspace ONE Deploy and Manage (WODAM) course
Course Objectives
- Explain the core capabilities and value of Workspace ONE UEM in enterprise device management.
- Design and implement secure device enrollment workflows for multiple platforms.
- Integrate directory and identity services to enable authentication and access control.
- Configure and manage conditional access policies to protect corporate resources.
- Deploy and manage applications across diverse device types and operating systems.
- Create and apply advanced device profiles and configuration policies.
- Automate administrative workflows using Freestyle Orchestrator.
- Implement modern management practices for Windows devices.
- Apply best practices for managing Apple and Android devices in enterprise environments.
- Explain and configure common Workspace ONE enterprise integrations.
- Securely deploy configurations to devices managed by Workspace ONE UEM.
- Deploy and manage applications to Workspace ONE UEM managed devices.
- Analyze a Workspace ONE UEM deployment.
- Explain how to enable email access on devices.
- Discuss strategies to maintain environment and device fleet health.
- Troubleshoot and resolve basic issues related to devices, applications, and policies.
Course Content
- Course introduction
- Workspace ONE foundations
- Workspace ONE architecture
- Directory services and identity management
- Access integration, policies and conditional access
- Application management
- Profiles and policies – basics and beyond
- Scripting and automation with Freestyle Orchestrator
- Modern management for Windows – Part 1
- Modern management for Windows – Part 2
- Apple Device Management – Part 1
- Apple Device Management – Part 2
- Android Enterprise deep dive
- Omnissa Intelligence
- Security, Compliance, and Zero Trust
- Workspace ONE UEM API
- Troubleshooting and diagnostics – Part 1
- Troubleshooting and diagnostics – Part 2