<?xml version="1.0" encoding="utf-8" ?>
<!DOCTYPE FL_Course SYSTEM "https://www.flane.de/dtd/fl_course095.dtd"><?xml-stylesheet type="text/xsl" href="https://portal.flane.ch/css/xml-course.xsl"?><course productid="36192" language="de" source="https://portal.flane.ch/swisscom/xml-course/opentext-3-6357" lastchanged="2025-07-29T12:18:45+02:00" parent="https://portal.flane.ch/swisscom/xml-courses"><title>AI Operations Management Reporting and Dashboards</title><productcode>3-6357</productcode><vendorcode>MF</vendorcode><vendorname>OpenText</vendorname><fullproductcode>MF-3-6357</fullproductcode><version>24.4</version><objective>&lt;p&gt;On completion of this course, participants should be able to:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Explain about OPTIC DL and OMT Platform.&lt;/li&gt;&lt;li&gt;Navigate the OPTIC Operations Cloud User Interface to access Flex Reports.&lt;/li&gt;&lt;li&gt;Use the AI Operations Management data source based on OOTB Flex Reports.&lt;/li&gt;&lt;li&gt;Create and populate custom Flex Reports with system infrastructure, configuration, and performance data from OPTIC DL.&lt;/li&gt;&lt;li&gt;Use the Stakeholder Dashboard to effectively identify and represent different types of data.&lt;/li&gt;&lt;li&gt;Navigate the Stakeholder Dashboard user interface.&lt;/li&gt;&lt;li&gt;Create and use Stakeholder Dashboards to cater to the needs of specific users.&lt;/li&gt;&lt;li&gt;Integrate OpenText AI Operation Management Data Sources with the Stakeholder Dashboard.&lt;/li&gt;&lt;li&gt;Explore OpenText data source-based OOTB reports.&lt;/li&gt;&lt;li&gt;Integrate Data Collectors with the Stakeholder Dashboard.&lt;/li&gt;&lt;li&gt;Manage Stakeholder Dashboard user access and permissions.&lt;/li&gt;&lt;li&gt;Describe about Stakeholder Dashboard Administration.&lt;/li&gt;&lt;/ul&gt;</objective><essentials>&lt;p&gt;To be successful in this course, you should have the following prerequisites or knowledge:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;IT operations principles and practices.&lt;/li&gt;&lt;li&gt;Basic Systems and network administration.&lt;/li&gt;&lt;li&gt;Basic Network, system, and application monitoring principles and practices.&lt;/li&gt;&lt;/ul&gt;</essentials><audience>&lt;p&gt;IT Tools engineers, Operations staff, Operations managers, Availability engineers, System administrators, Network administrators&lt;/p&gt;</audience><contents>&lt;h5&gt;Chapter 1: Course Overview&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Identify the contents and objectives of the course.&lt;/li&gt;&lt;li&gt;Define the class schedule and class logistics.&lt;/li&gt;&lt;li&gt;Identify the related courses.&lt;/li&gt;&lt;li&gt;Discuss the lab environment details.&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Chapter 2: Stakeholder Dashboard Overview&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Describe the types of data that can be presented in the Stakeholder Dashboard.&lt;/li&gt;&lt;li&gt;Describe the data sources that can provide data to the Stakeholder Dashboard.&lt;/li&gt;&lt;li&gt;Navigate the Stakeholder Dashboard user interface.&lt;/li&gt;&lt;li&gt;Install Tools and Samples.&lt;/li&gt;&lt;li&gt;Import Visio stencil into MS Visio.&lt;/li&gt;&lt;li&gt;Describe the Stakeholder Dashboard widgets.&lt;/li&gt;&lt;li&gt;Use Microsoft Visio to create the Visio dashboards and SVG files.&lt;/li&gt;&lt;li&gt;Upload SVG files in the Stakeholder Dashboard.&lt;/li&gt;&lt;li&gt;Explain about Widget properties.&lt;/li&gt;&lt;li&gt;Describe the Dashboard Creation Process.&lt;/li&gt;&lt;li&gt;Develop Custom Widget.&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Chapter 3: Integrating AI Operations Management Data Sources to Stakeholder Dashboards&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Import data from OBM to the Stakeholder Dashboard.&lt;/li&gt;&lt;li&gt;Connect OBM and Stakeholder Dashboard servers.&lt;/li&gt;&lt;li&gt;Forward performance and event data to Stakeholder Dashboard from OBM.&lt;/li&gt;&lt;li&gt;Link data channels to Stakeholder Dashboard widgets.&lt;/li&gt;&lt;li&gt;Display data in Dashboards.&lt;/li&gt;&lt;li&gt;Manage Dashboards.&lt;/li&gt;&lt;li&gt;Integrate custom data sources with the Stakeholder Dashboard using OPSCX.&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Chapter 4: Introduction to OPTIC DL&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;An overview of OPTIC Management Toolkit (OMT) and OPTIC DL architecture.&lt;/li&gt;&lt;li&gt;OPTIC DL Data collection sources and processes.&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Chapter 5: Predefined Queries and Custom Reporting&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Overview of Predefined Queries.&lt;/li&gt;&lt;li&gt;Overview types of Predefined Query.&lt;/li&gt;&lt;li&gt;Configure Predefined Queries- set up system metric queries.&lt;/li&gt;&lt;li&gt;Configure Predefined Queries- set up parameter queries.&lt;/li&gt;&lt;li&gt;Explore Data calculation functions.&lt;/li&gt;&lt;li&gt;Scheduling and administration of reports.&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Chapter 6: Flex Reporting&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Explore about OPTIC Operations Cloud User Interface (UI).&lt;/li&gt;&lt;li&gt;Overview of Flex Reporting.&lt;/li&gt;&lt;li&gt;View Out-of-the-Box System &amp;amp; Event Flex Reports using OPTIC Operations Cloud UI.&lt;/li&gt;&lt;li&gt;Overview of Custom Flex Reporting.&lt;/li&gt;&lt;li&gt;Working with various widgets without Visio using Flex Designer.&lt;/li&gt;&lt;li&gt;Create a new custom Flex Report.&lt;/li&gt;&lt;li&gt;Configure the widgets with custom/pre-defined queries.&lt;/li&gt;&lt;li&gt;Populate data and verify metrics in Flex Reports.&lt;/li&gt;&lt;/ul&gt;</contents><objective_plain>On completion of this course, participants should be able to:


- Explain about OPTIC DL and OMT Platform.
- Navigate the OPTIC Operations Cloud User Interface to access Flex Reports.
- Use the AI Operations Management data source based on OOTB Flex Reports.
- Create and populate custom Flex Reports with system infrastructure, configuration, and performance data from OPTIC DL.
- Use the Stakeholder Dashboard to effectively identify and represent different types of data.
- Navigate the Stakeholder Dashboard user interface.
- Create and use Stakeholder Dashboards to cater to the needs of specific users.
- Integrate OpenText AI Operation Management Data Sources with the Stakeholder Dashboard.
- Explore OpenText data source-based OOTB reports.
- Integrate Data Collectors with the Stakeholder Dashboard.
- Manage Stakeholder Dashboard user access and permissions.
- Describe about Stakeholder Dashboard Administration.</objective_plain><essentials_plain>To be successful in this course, you should have the following prerequisites or knowledge:


- IT operations principles and practices.
- Basic Systems and network administration.
- Basic Network, system, and application monitoring principles and practices.</essentials_plain><audience_plain>IT Tools engineers, Operations staff, Operations managers, Availability engineers, System administrators, Network administrators</audience_plain><contents_plain>Chapter 1: Course Overview


- Identify the contents and objectives of the course.
- Define the class schedule and class logistics.
- Identify the related courses.
- Discuss the lab environment details.
Chapter 2: Stakeholder Dashboard Overview


- Describe the types of data that can be presented in the Stakeholder Dashboard.
- Describe the data sources that can provide data to the Stakeholder Dashboard.
- Navigate the Stakeholder Dashboard user interface.
- Install Tools and Samples.
- Import Visio stencil into MS Visio.
- Describe the Stakeholder Dashboard widgets.
- Use Microsoft Visio to create the Visio dashboards and SVG files.
- Upload SVG files in the Stakeholder Dashboard.
- Explain about Widget properties.
- Describe the Dashboard Creation Process.
- Develop Custom Widget.
Chapter 3: Integrating AI Operations Management Data Sources to Stakeholder Dashboards


- Import data from OBM to the Stakeholder Dashboard.
- Connect OBM and Stakeholder Dashboard servers.
- Forward performance and event data to Stakeholder Dashboard from OBM.
- Link data channels to Stakeholder Dashboard widgets.
- Display data in Dashboards.
- Manage Dashboards.
- Integrate custom data sources with the Stakeholder Dashboard using OPSCX.
Chapter 4: Introduction to OPTIC DL


- An overview of OPTIC Management Toolkit (OMT) and OPTIC DL architecture.
- OPTIC DL Data collection sources and processes.
Chapter 5: Predefined Queries and Custom Reporting


- Overview of Predefined Queries.
- Overview types of Predefined Query.
- Configure Predefined Queries- set up system metric queries.
- Configure Predefined Queries- set up parameter queries.
- Explore Data calculation functions.
- Scheduling and administration of reports.
Chapter 6: Flex Reporting


- Explore about OPTIC Operations Cloud User Interface (UI).
- Overview of Flex Reporting.
- View Out-of-the-Box System &amp; Event Flex Reports using OPTIC Operations Cloud UI.
- Overview of Custom Flex Reporting.
- Working with various widgets without Visio using Flex Designer.
- Create a new custom Flex Report.
- Configure the widgets with custom/pre-defined queries.
- Populate data and verify metrics in Flex Reports.</contents_plain><duration unit="d" days="2">2 Tage</duration><pricelist><price country="DE" currency="EUR">1600.00</price></pricelist><miles/></course>