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<!DOCTYPE FL_Course SYSTEM "https://www.flane.de/dtd/fl_course095.dtd"><?xml-stylesheet type="text/xsl" href="https://portal.flane.ch/css/xml-course.xsl"?><course productid="34315" language="de" source="https://portal.flane.ch/swisscom/xml-course/netapp-aiqumts" lastchanged="2026-02-13T11:28:59+01:00" parent="https://portal.flane.ch/swisscom/xml-courses"><title>Active IQ Unified Manager Troubleshooting</title><productcode>AIQUMTS</productcode><vendorcode>NA</vendorcode><vendorname>NetApp</vendorname><fullproductcode>NA-AIQUMTS</fullproductcode><version>1.0</version><objective>&lt;ul&gt;
&lt;li&gt;Install Active IQ Unified Manager on Windows and Linux&lt;/li&gt;&lt;li&gt;Deploy an AIQUM OVA instance&lt;/li&gt;&lt;li&gt;Examine the maintenance console&lt;/li&gt;&lt;li&gt;Explore the AIQUM management interface&lt;/li&gt;&lt;li&gt;Explain the performance component&lt;/li&gt;&lt;li&gt;Examine application integration with AIQUM&lt;/li&gt;&lt;li&gt;Locate log files and error messages&lt;/li&gt;&lt;/ul&gt;</objective><essentials>&lt;ul&gt;
&lt;li&gt;Fundamentals of ONAP Administration&lt;/li&gt;&lt;li&gt;Administration of Active IQ Unified Manager&lt;/li&gt;&lt;li&gt;Experience with Linux and Windows&lt;/li&gt;&lt;/ul&gt;</essentials><audience>&lt;p&gt;Administrator, operator&lt;/p&gt;</audience><outline>&lt;h4&gt;Module 1: Active IQ Unified Manager Installation	&lt;/h4&gt;&lt;ul&gt;
&lt;li&gt;Explain the Active IQ Unified Manager architecture&lt;/li&gt;&lt;li&gt;Install Unified Manager for Windows and Linux&lt;/li&gt;&lt;li&gt;Deploy Unified Manager OVA&lt;/li&gt;&lt;li&gt;Investigate and troubleshoot third-party dependencies for Unified Manager installations&lt;/li&gt;&lt;li&gt;Learn the log files to use to troubleshoot installation issues with Unified Manager&lt;/li&gt;&lt;li&gt;&lt;/li&gt;&lt;/ul&gt;&lt;h4&gt;Module 2: Maintenance console&lt;/h4&gt;
&lt;ul&gt;
&lt;li&gt;Explain the features offered in the maintenance console&lt;/li&gt;&lt;li&gt;Describe and perform debug logging&lt;/li&gt;&lt;li&gt;Explain the Active IQ Unified Manager database backup and restore process&lt;/li&gt;&lt;li&gt;Upload and download files to and from the Open Virtual Appliance (OVA) distribution of Unified Manager&lt;/li&gt;&lt;li&gt;Collect a support bundle&lt;/li&gt;&lt;li&gt;Use Engineering Diagnostic Shell (EDS) and Engineering Remote Diagnostic Shell (ERDS) to diagnose a problem&lt;/li&gt;&lt;/ul&gt;
&lt;h4&gt;Module 3: AIQUM UI features	&lt;/h4&gt;&lt;ul&gt;
&lt;li&gt;List and describe local and remote users and roles&lt;/li&gt;&lt;li&gt;Identify and describe &amp;ldquo;Cluster Not Reachable&amp;rdquo; messages&lt;/li&gt;&lt;li&gt;Explain, use, and troubleshoot the import of Unified Manager HTTPS certificates&lt;/li&gt;&lt;li&gt;Explain Lightweight Directory Access Protocol (LDAP) and Security Assertion Markup Language (SAML) configuration for Active IQ Unified Manager 9.x&lt;/li&gt;&lt;li&gt;Describe the Scale Monitor purpose and messages&lt;/li&gt;&lt;li&gt;Troubleshoot issues during the addition of ONTAP systems to Unified Manager monitoring&lt;/li&gt;&lt;/ul&gt;&lt;h4&gt;Module 4 Active IQ Unified Manager Performance Component	&lt;/h4&gt;&lt;ul&gt;
&lt;li&gt;Explain the performance component functionality in Active IQ Unified Manager&lt;/li&gt;&lt;li&gt;Describe the configuration and management of the performance component&lt;/li&gt;&lt;li&gt;Describe how to monitor and analyze workload performance&lt;/li&gt;&lt;li&gt;Identify performance data collection types and methods&lt;/li&gt;&lt;li&gt;Explain performance capacity and utilization in Unified Manager&lt;/li&gt;&lt;li&gt;Explain Workload Analyzer&lt;/li&gt;&lt;/ul&gt;&lt;h4&gt;Module 5: AIQUM application integration&lt;/h4&gt;
&lt;ul&gt;
&lt;li&gt;Pair Active IQ Unified Manager with OnCommand Workflow Automation (OnCommand WFA)&lt;/li&gt;&lt;li&gt;Examine REST APIs&lt;/li&gt;&lt;li&gt;Describe the Commvault support strategy&lt;/li&gt;&lt;li&gt;Review ONTAP FlexGroup volumes&lt;/li&gt;&lt;li&gt;Explain ONTAP anti-ransomware protection&lt;/li&gt;&lt;/ul&gt;&lt;h4&gt;Module 6: Errors and Logging	&lt;/h4&gt;&lt;ul&gt;
&lt;li&gt;Identify NetApp Active IQ usage and content&lt;/li&gt;&lt;li&gt;Use Support Bundle logs for troubleshooting&lt;/li&gt;&lt;li&gt;Identify and use the logs associated with a particular service&lt;/li&gt;&lt;li&gt;Discuss reports&lt;/li&gt;&lt;/ul&gt;</outline><objective_plain>- Install Active IQ Unified Manager on Windows and Linux
- Deploy an AIQUM OVA instance
- Examine the maintenance console
- Explore the AIQUM management interface
- Explain the performance component
- Examine application integration with AIQUM
- Locate log files and error messages</objective_plain><essentials_plain>- Fundamentals of ONAP Administration
- Administration of Active IQ Unified Manager
- Experience with Linux and Windows</essentials_plain><audience_plain>Administrator, operator</audience_plain><outline_plain>Module 1: Active IQ Unified Manager Installation	


- Explain the Active IQ Unified Manager architecture
- Install Unified Manager for Windows and Linux
- Deploy Unified Manager OVA
- Investigate and troubleshoot third-party dependencies for Unified Manager installations
- Learn the log files to use to troubleshoot installation issues with Unified Manager
- 
Module 2: Maintenance console



- Explain the features offered in the maintenance console
- Describe and perform debug logging
- Explain the Active IQ Unified Manager database backup and restore process
- Upload and download files to and from the Open Virtual Appliance (OVA) distribution of Unified Manager
- Collect a support bundle
- Use Engineering Diagnostic Shell (EDS) and Engineering Remote Diagnostic Shell (ERDS) to diagnose a problem

Module 3: AIQUM UI features	


- List and describe local and remote users and roles
- Identify and describe “Cluster Not Reachable” messages
- Explain, use, and troubleshoot the import of Unified Manager HTTPS certificates
- Explain Lightweight Directory Access Protocol (LDAP) and Security Assertion Markup Language (SAML) configuration for Active IQ Unified Manager 9.x
- Describe the Scale Monitor purpose and messages
- Troubleshoot issues during the addition of ONTAP systems to Unified Manager monitoring
Module 4 Active IQ Unified Manager Performance Component	


- Explain the performance component functionality in Active IQ Unified Manager
- Describe the configuration and management of the performance component
- Describe how to monitor and analyze workload performance
- Identify performance data collection types and methods
- Explain performance capacity and utilization in Unified Manager
- Explain Workload Analyzer
Module 5: AIQUM application integration



- Pair Active IQ Unified Manager with OnCommand Workflow Automation (OnCommand WFA)
- Examine REST APIs
- Describe the Commvault support strategy
- Review ONTAP FlexGroup volumes
- Explain ONTAP anti-ransomware protection
Module 6: Errors and Logging	


- Identify NetApp Active IQ usage and content
- Use Support Bundle logs for troubleshooting
- Identify and use the logs associated with a particular service
- Discuss reports</outline_plain><duration unit="d" days="3">3 Tage</duration><pricelist><price country="GB" currency="GBP">2600.00</price><price country="IT" currency="EUR">2850.00</price><price country="SI" currency="USD">3336.00</price><price country="DE" currency="EUR">2700.00</price><price country="CH" currency="CHF">2970.00</price><price country="AT" currency="EUR">2700.00</price><price country="SE" currency="EUR">2700.00</price><price country="FR" currency="EUR">2680.00</price></pricelist><miles><milesvalue country="GB" vendorcurrency="NTU" vendorcurrencyname="NetApp Training Units">36.00</milesvalue><milesvalue country="IT" vendorcurrency="NTU" vendorcurrencyname="NetApp Training Units">36.00</milesvalue><milesvalue country="DE" vendorcurrency="NTU" vendorcurrencyname="NetApp Training Units">36.00</milesvalue><milesvalue country="CH" vendorcurrency="NTU" vendorcurrencyname="NetApp Training Units">36.00</milesvalue><milesvalue country="AT" vendorcurrency="NTU" vendorcurrencyname="NetApp Training Units">36.00</milesvalue><milesvalue country="SE" vendorcurrency="NTU" vendorcurrencyname="NetApp Training Units">36.00</milesvalue></miles></course>