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<!DOCTYPE FL_Course SYSTEM "https://www.flane.de/dtd/fl_course095.dtd"><?xml-stylesheet type="text/xsl" href="https://portal.flane.ch/css/xml-course.xsl"?><course productid="37257" language="de" source="https://portal.flane.ch/swisscom/xml-course/masterclass-aatcc" lastchanged="2026-06-12T02:17:47+02:00" parent="https://portal.flane.ch/swisscom/xml-courses"><title>Master Class: Autonomous Agent Teams with Claude Cowork</title><productcode>AATCC</productcode><vendorcode>MT</vendorcode><vendorname>Master Class</vendorname><fullproductcode>MT-AATCC</fullproductcode><version>1.0</version><audience>&lt;p&gt;Business Owner, Citizen Developer, IT Affine Informationworker&lt;/p&gt;</audience><contents>&lt;h5&gt;Module 1 &amp;mdash; Day-One Foundations: Desktop &amp;amp; Chat&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Meet the Claude Family&lt;/li&gt;&lt;li&gt;Safe by Default: Workspace &amp;amp; Permissions&lt;/li&gt;&lt;li&gt;Write Prompts That Deliver First Try&lt;/li&gt;&lt;li&gt;Choose the Right Model, Control Cost&lt;/li&gt;&lt;li&gt;Stay Consistent on Large-Scale Tasks&lt;/li&gt;&lt;li&gt;Master the Chat Interface&lt;/li&gt;&lt;li&gt;Reuse Your Best Work with Artifacts&lt;/li&gt;&lt;li&gt;Onboard Your Team in One Session&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 2 &amp;mdash; Skills, Connectors &amp;amp; MCP&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Add domain expertise with ready-made skills&lt;/li&gt;&lt;li&gt;Produce Office documents out of the box&lt;/li&gt;&lt;li&gt;Write your first skill that runs every time&lt;/li&gt;&lt;li&gt;Turn a rough skill into reliable automation&lt;/li&gt;&lt;li&gt;Connect Claude to the services you run on&lt;/li&gt;&lt;li&gt;From AI assistant to AI employee with MCP&lt;/li&gt;&lt;li&gt;Wire Claude into any internal system with MCP&lt;/li&gt;&lt;li&gt;Run skills as slash commands in Claude Code&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 3 &amp;mdash; Claude Projects: Context That Compounds&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Persistent Context: Never Re-Explain Again&lt;/li&gt;&lt;li&gt;Stand Up Your First Project in Five Minutes&lt;/li&gt;&lt;li&gt;Cumulative Memory: Claude Gets Smarter&lt;/li&gt;&lt;li&gt;Standing Rules: Write Once, Apply Always&lt;/li&gt;&lt;li&gt;Knowledge Files: Always the Right Source&lt;/li&gt;&lt;li&gt;Integrations: GitHub, Skills, Connectors, Plugins&lt;/li&gt;&lt;li&gt;Research Workspace: Your Files Plus the Web&lt;/li&gt;&lt;li&gt;Brand Consistency: Set Once, Always Enforced&lt;/li&gt;&lt;li&gt;Autonomous Tasks: Inherit Every Bit of Context&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 4 &amp;mdash; Claude Cowork: Hand Off the Work&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Get oriented: the Cowork screen and controls&lt;/li&gt;&lt;li&gt;Extend Cowork fast with marketplace plugins&lt;/li&gt;&lt;li&gt;Launch, monitor, and manage tasks at scale&lt;/li&gt;&lt;li&gt;Know when to ask and when to hand off&lt;/li&gt;&lt;li&gt;Tune persona, tone, and default behavior&lt;/li&gt;&lt;li&gt;Run tasks on autopilot with scheduling&lt;/li&gt;&lt;li&gt;Diagnose a failed task and recover fast&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 5 &amp;mdash; On-Brand by Default: Design &amp;amp; Voice&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Generate on-brand assets and design systems&lt;/li&gt;&lt;li&gt;Codify your brand voice into a reusable skill&lt;/li&gt;&lt;li&gt;From Idea to Investor-Ready Pitch&lt;/li&gt;&lt;li&gt;Share-Ready Slides and One-Pagers&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 6 &amp;mdash; Automate the Apps You Already Use&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Know when automation is the right call&lt;/li&gt;&lt;li&gt;Automate web forms with the Chrome extension&lt;/li&gt;&lt;li&gt;Automate legacy desktop apps on screen&lt;/li&gt;&lt;li&gt;Write prompts that make automation reliable&lt;/li&gt;&lt;li&gt;Manage automation permissions with confidence&lt;/li&gt;&lt;li&gt;Recover fast when an automation breaks&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 7 &amp;mdash; Claude Inside Microsoft 365&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Use Claude right inside Excel, PowerPoint, Outlook&lt;/li&gt;&lt;li&gt;Connect Outlook, Teams, OneDrive, SharePoint in one step&lt;/li&gt;&lt;li&gt;Know when to stay in the add-in or escalate&lt;/li&gt;&lt;li&gt;How Claude powers M365 and Copilot routing&lt;/li&gt;&lt;li&gt;Control which agents your users can access&lt;/li&gt;&lt;li&gt;Map your plans to the features you actually get&lt;/li&gt;&lt;li&gt;Track the roadmap to protect your investment&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 8 &amp;mdash; Harness &amp;amp; Plugins: Make It Yours&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Set up a safe, governed workspace&lt;/li&gt;&lt;li&gt;Automate workflows and version them in Git&lt;/li&gt;&lt;li&gt;See what plugins unlock for you&lt;/li&gt;&lt;li&gt;Install and manage plugins from one panel&lt;/li&gt;&lt;li&gt;Under the hood: what a plugin is made of&lt;/li&gt;&lt;li&gt;Govern plugins across your whole team&lt;/li&gt;&lt;li&gt;Keep plugin secrets and credentials safe&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 9 &amp;mdash; Agent Teams You Run from Anywhere&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Trigger tasks from your phone or tablet&lt;/li&gt;&lt;li&gt;Get updates and reply from Teams or Slack&lt;/li&gt;&lt;li&gt;What agent teams unlock for you&lt;/li&gt;&lt;li&gt;How every agent team is structured&lt;/li&gt;&lt;li&gt;How Cowork splits and sequences the work&lt;/li&gt;&lt;li&gt;Watch and steer a team in real time&lt;/li&gt;&lt;li&gt;Approve key decisions, recover from failures&lt;/li&gt;&lt;li&gt;Keep remote access locked down&lt;/li&gt;&lt;li&gt;Trigger tasks programmatically via the Dispatch API&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 10 &amp;mdash; Second Brain: Knowledge That Compounds&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Why a second brain lifts every Cowork task&lt;/li&gt;&lt;li&gt;Stand up the project for your second brain&lt;/li&gt;&lt;li&gt;Structure knowledge for first-time-right retrieval&lt;/li&gt;&lt;li&gt;Connect sources and know what Claude draws on&lt;/li&gt;&lt;li&gt;Keep your knowledge current, never stale&lt;/li&gt;&lt;li&gt;Automate recurring tasks on a stable base&lt;/li&gt;&lt;li&gt;Run Deep Research across the web and your files&lt;/li&gt;&lt;li&gt;Improve CLAUDE.md and your skills every week&lt;/li&gt;&lt;li&gt;Find it in the log, fix it in five minutes&lt;/li&gt;&lt;li&gt;Close the loop: track, gather feedback, measure&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 11 &amp;mdash; Scale to the Org: Team &amp;amp; Enterprise&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Pick the right plan: Team vs. Enterprise&lt;/li&gt;&lt;li&gt;Get the seat mix right: steady cost, no blocks&lt;/li&gt;&lt;li&gt;Monitor usage so no one stalls mid-project&lt;/li&gt;&lt;li&gt;Auto-provision accounts via your identity provider&lt;/li&gt;&lt;li&gt;Set spend limits that stop surprise bills&lt;/li&gt;&lt;li&gt;One prompt to search M365, Slack, and internal systems&lt;/li&gt;&lt;li&gt;Plan the Enterprise move before you hit the seat cap&lt;/li&gt;&lt;li&gt;Run billing, access, and usage from one console&lt;/li&gt;&lt;li&gt;Know the data-privacy terms before you connect&lt;/li&gt;&lt;li&gt;Export audit logs for compliance and security&lt;/li&gt;&lt;/ul&gt;</contents><audience_plain>Business Owner, Citizen Developer, IT Affine Informationworker</audience_plain><contents_plain>Module 1 — Day-One Foundations: Desktop &amp; Chat


- Meet the Claude Family
- Safe by Default: Workspace &amp; Permissions
- Write Prompts That Deliver First Try
- Choose the Right Model, Control Cost
- Stay Consistent on Large-Scale Tasks
- Master the Chat Interface
- Reuse Your Best Work with Artifacts
- Onboard Your Team in One Session
Module 2 — Skills, Connectors &amp; MCP


- Add domain expertise with ready-made skills
- Produce Office documents out of the box
- Write your first skill that runs every time
- Turn a rough skill into reliable automation
- Connect Claude to the services you run on
- From AI assistant to AI employee with MCP
- Wire Claude into any internal system with MCP
- Run skills as slash commands in Claude Code
Module 3 — Claude Projects: Context That Compounds


- Persistent Context: Never Re-Explain Again
- Stand Up Your First Project in Five Minutes
- Cumulative Memory: Claude Gets Smarter
- Standing Rules: Write Once, Apply Always
- Knowledge Files: Always the Right Source
- Integrations: GitHub, Skills, Connectors, Plugins
- Research Workspace: Your Files Plus the Web
- Brand Consistency: Set Once, Always Enforced
- Autonomous Tasks: Inherit Every Bit of Context
Module 4 — Claude Cowork: Hand Off the Work


- Get oriented: the Cowork screen and controls
- Extend Cowork fast with marketplace plugins
- Launch, monitor, and manage tasks at scale
- Know when to ask and when to hand off
- Tune persona, tone, and default behavior
- Run tasks on autopilot with scheduling
- Diagnose a failed task and recover fast
Module 5 — On-Brand by Default: Design &amp; Voice


- Generate on-brand assets and design systems
- Codify your brand voice into a reusable skill
- From Idea to Investor-Ready Pitch
- Share-Ready Slides and One-Pagers
Module 6 — Automate the Apps You Already Use


- Know when automation is the right call
- Automate web forms with the Chrome extension
- Automate legacy desktop apps on screen
- Write prompts that make automation reliable
- Manage automation permissions with confidence
- Recover fast when an automation breaks
Module 7 — Claude Inside Microsoft 365


- Use Claude right inside Excel, PowerPoint, Outlook
- Connect Outlook, Teams, OneDrive, SharePoint in one step
- Know when to stay in the add-in or escalate
- How Claude powers M365 and Copilot routing
- Control which agents your users can access
- Map your plans to the features you actually get
- Track the roadmap to protect your investment
Module 8 — Harness &amp; Plugins: Make It Yours


- Set up a safe, governed workspace
- Automate workflows and version them in Git
- See what plugins unlock for you
- Install and manage plugins from one panel
- Under the hood: what a plugin is made of
- Govern plugins across your whole team
- Keep plugin secrets and credentials safe
Module 9 — Agent Teams You Run from Anywhere


- Trigger tasks from your phone or tablet
- Get updates and reply from Teams or Slack
- What agent teams unlock for you
- How every agent team is structured
- How Cowork splits and sequences the work
- Watch and steer a team in real time
- Approve key decisions, recover from failures
- Keep remote access locked down
- Trigger tasks programmatically via the Dispatch API
Module 10 — Second Brain: Knowledge That Compounds


- Why a second brain lifts every Cowork task
- Stand up the project for your second brain
- Structure knowledge for first-time-right retrieval
- Connect sources and know what Claude draws on
- Keep your knowledge current, never stale
- Automate recurring tasks on a stable base
- Run Deep Research across the web and your files
- Improve CLAUDE.md and your skills every week
- Find it in the log, fix it in five minutes
- Close the loop: track, gather feedback, measure
Module 11 — Scale to the Org: Team &amp; Enterprise


- Pick the right plan: Team vs. Enterprise
- Get the seat mix right: steady cost, no blocks
- Monitor usage so no one stalls mid-project
- Auto-provision accounts via your identity provider
- Set spend limits that stop surprise bills
- One prompt to search M365, Slack, and internal systems
- Plan the Enterprise move before you hit the seat cap
- Run billing, access, and usage from one console
- Know the data-privacy terms before you connect
- Export audit logs for compliance and security</contents_plain><duration unit="d" days="5">5 Tage</duration><pricelist><price country="DE" currency="EUR">5890.00</price><price country="CH" currency="CHF">5890.00</price><price country="AT" currency="EUR">5890.00</price><price country="SE" currency="EUR">5890.00</price><price country="SI" currency="EUR">5890.00</price></pricelist><miles/></course>