<?xml version="1.0" encoding="utf-8" ?>
<!DOCTYPE FL_Course SYSTEM "https://www.flane.de/dtd/fl_course095.dtd"><?xml-stylesheet type="text/xsl" href="https://portal.flane.ch/css/xml-course.xsl"?><course productid="30185" language="fr" source="https://portal.flane.ch/swisscom/fr/xml-course/training-scwebex" lastchanged="2025-10-20T09:26:48+02:00" parent="https://portal.flane.ch/swisscom/fr/xml-courses"><title>Selling Cisco WebEx</title><productcode>SCWEBEX</productcode><vendorcode>FL</vendorcode><vendorname>Fast Lane</vendorname><fullproductcode>FL-SCWEBEX</fullproductcode><version>1.0</version><objective>&lt;ul&gt;
&lt;li&gt;Overview of the benefits of Webex&lt;/li&gt;&lt;li&gt;What trigger questions to ask key customer stakeholders to help qualify Webex collaboration opportunities and where the best insertion points are.&lt;/li&gt;&lt;li&gt;Strategies to overcome objections.&lt;/li&gt;&lt;li&gt;Where to find additional sales resources.&lt;/li&gt;&lt;li&gt;How to demo the highlights of a Webex solution.&lt;/li&gt;&lt;/ul&gt;</objective><outline>&lt;ul&gt;
&lt;li&gt;Works happens Everywhere &amp;ndash; Hybrid Working explained&lt;/li&gt;&lt;li&gt;The Connectivity Tissue - Across all devices, workspaces and customer journeys&lt;/li&gt;&lt;li&gt;Cisco Webex explained:&lt;ul&gt;
&lt;li&gt;Open&lt;/li&gt;&lt;li&gt;All devices&lt;/li&gt;&lt;li&gt;Call, Meet, Message, Contact Centre, Integration options&lt;/li&gt;&lt;/ul&gt;&lt;/li&gt;&lt;li&gt;Sales Tools:&lt;ul&gt;
&lt;li&gt;Capability Maturity Model portal&lt;/li&gt;&lt;li&gt;Collaboration Sales Central&lt;/li&gt;&lt;li&gt;Sales Connect Collaboration Hub&lt;/li&gt;&lt;/ul&gt;&lt;/li&gt;&lt;li&gt;Case-Studies examined&lt;/li&gt;&lt;li&gt;What trigger questions to ask key customer stakeholders to help qualify collaboration opportunities and where the best insertion points are for Webex&lt;/li&gt;&lt;li&gt;Strategies to overcome objections.&lt;/li&gt;&lt;li&gt;Collaboration Flex licensing explained&lt;/li&gt;&lt;li&gt;Cisco Work Bundle explained&lt;/li&gt;&lt;li&gt;Where to find additional sales resources.&lt;/li&gt;&lt;li&gt;How to demo the highlights of a Webex solution.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;
&lt;strong&gt;Final knowledge-check: -&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Quick-fire Quiz (Slido or similar).&lt;/li&gt;&lt;/ul&gt;</outline><objective_plain>- Overview of the benefits of Webex
- What trigger questions to ask key customer stakeholders to help qualify Webex collaboration opportunities and where the best insertion points are.
- Strategies to overcome objections.
- Where to find additional sales resources.
- How to demo the highlights of a Webex solution.</objective_plain><outline_plain>- Works happens Everywhere – Hybrid Working explained
- The Connectivity Tissue - Across all devices, workspaces and customer journeys
- Cisco Webex explained:
- Open
- All devices
- Call, Meet, Message, Contact Centre, Integration options
- Sales Tools:
- Capability Maturity Model portal
- Collaboration Sales Central
- Sales Connect Collaboration Hub
- Case-Studies examined
- What trigger questions to ask key customer stakeholders to help qualify collaboration opportunities and where the best insertion points are for Webex
- Strategies to overcome objections.
- Collaboration Flex licensing explained
- Cisco Work Bundle explained
- Where to find additional sales resources.
- How to demo the highlights of a Webex solution.

Final knowledge-check: -



- Quick-fire Quiz (Slido or similar).</outline_plain><duration unit="d" days="0">0,5 jours</duration><miles/></course>