<?xml version="1.0" encoding="utf-8" ?>
<!DOCTYPE FL_Course SYSTEM "https://www.flane.de/dtd/fl_course095.dtd"><?xml-stylesheet type="text/xsl" href="https://portal.flane.ch/css/xml-course.xsl"?><course productid="29767" language="fr" source="https://portal.flane.ch/swisscom/fr/xml-course/servicenow-ham" lastchanged="2024-04-29T16:13:17+02:00" parent="https://portal.flane.ch/swisscom/fr/xml-courses"><title>Hardware Asset Management (HAM) Fundamentals</title><productcode>HAM</productcode><vendorcode>SQ</vendorcode><vendorname>ServiceNow</vendorname><fullproductcode>SQ-HAM</fullproductcode><version>1.0</version><objective>&lt;p&gt;Plan a design, identify the information required, how that information can be obtained, what the asset processes should look like, and how the technology can support these items&lt;/p&gt;</objective><essentials>&lt;p&gt;Completion of System Administration/Platform Fundamentals course is recommended prior to this course. In lieu of completing the System Administration/Platform Fundamentals course, attendees should have basic familiarity with navigation within ServiceNow. A ServiceNow Foundations course is available on ServiceNow Community: ServiceNow Foundations&lt;/p&gt;</essentials><contents>&lt;p&gt;This 3-day interactive course will focus on:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Controlling hardware and consumable inventory that is purchased and used&lt;/li&gt;&lt;li&gt;Managing the cost of purchasing and managing hardware assets&lt;/li&gt;&lt;li&gt;Managing the hardware asset life cycle from planning to disposal&lt;/li&gt;&lt;li&gt;Achieving compliance with relevant standards and regulations&lt;/li&gt;&lt;li&gt;Improving IT asset services to end users&lt;/li&gt;&lt;li&gt;Creating standards and processes for managing assets&lt;/li&gt;&lt;/ul&gt;</contents><objective_plain>Plan a design, identify the information required, how that information can be obtained, what the asset processes should look like, and how the technology can support these items</objective_plain><essentials_plain>Completion of System Administration/Platform Fundamentals course is recommended prior to this course. In lieu of completing the System Administration/Platform Fundamentals course, attendees should have basic familiarity with navigation within ServiceNow. A ServiceNow Foundations course is available on ServiceNow Community: ServiceNow Foundations</essentials_plain><contents_plain>This 3-day interactive course will focus on:


- Controlling hardware and consumable inventory that is purchased and used
- Managing the cost of purchasing and managing hardware assets
- Managing the hardware asset life cycle from planning to disposal
- Achieving compliance with relevant standards and regulations
- Improving IT asset services to end users
- Creating standards and processes for managing assets</contents_plain><duration unit="d" days="3">3 jours</duration><pricelist><price country="US" currency="USD">2700.00</price><price country="CA" currency="CAD">3725.00</price><price country="DE" currency="EUR">2538.00</price><price country="CH" currency="EUR">2538.00</price><price country="AT" currency="EUR">2538.00</price></pricelist><miles/></course>