<?xml version="1.0" encoding="utf-8" ?>
<!DOCTYPE FL_Course SYSTEM "https://www.flane.de/dtd/fl_course095.dtd"><?xml-stylesheet type="text/xsl" href="https://portal.flane.ch/css/xml-course.xsl"?><course productid="20357" language="fr" source="https://portal.flane.ch/swisscom/fr/xml-course/paloalto-edu-330" lastchanged="2026-03-10T08:41:50+01:00" parent="https://portal.flane.ch/swisscom/fr/xml-courses"><title>Firewall: Troubleshooting</title><productcode>EDU-330</productcode><vendorcode>PA</vendorcode><vendorname>PaloAlto</vendorname><fullproductcode>PA-EDU-330</fullproductcode><version>11.1</version><objective>&lt;p&gt;Successful completion of this three-day, instructor-led course should enhance the participant&amp;rsquo;s understanding of how to troubleshoot the full line of Palo Alto Networks next-generation firewalls.
Participants will perform hands-on troubleshooting related to the configuration and operation of the Palo Alto Networks firewall.
Completion of this class will help participants develop an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content.&lt;/p&gt;</objective><essentials>&lt;p&gt;Participants must complete the &lt;span class=&quot;cms-link-marked&quot;&gt;&lt;a class=&quot;fl-href-prod&quot; href=&quot;/swisscom/fr/course/paloalto-edu-210&quot;&gt;&lt;svg role=&quot;img&quot; aria-hidden=&quot;true&quot; focusable=&quot;false&quot; data-nosnippet class=&quot;cms-linkmark&quot;&gt;&lt;use xlink:href=&quot;/css/img/icnset-linkmarks.svg#linkmark&quot;&gt;&lt;/use&gt;&lt;/svg&gt;Firewall Essentials: Configuration and Management &lt;span class=&quot;fl-prod-pcode&quot;&gt;(EDU-210)&lt;/span&gt; 11.1&lt;/a&gt;&lt;/span&gt; course. Participants must have strong practical knowledge of routing and switching, IP addressing, and network-security concepts, and at least six months of on-the-job experience with Palo Alto Networks firewalls.&lt;/p&gt;</essentials><audience>&lt;p&gt;Security Engineers, Security Administrators, Security Operations Specialists, Security Analysts, Network Engineers, and Support Staff&lt;/p&gt;</audience><outline>&lt;p&gt;Course Modules:
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Tools and Resources&lt;/li&gt;&lt;li&gt;Flow Logic&lt;/li&gt;&lt;li&gt;Packet Captures&lt;/li&gt;&lt;li&gt;Packet-Diagnostics Logs&lt;/li&gt;&lt;li&gt;Host-Inbound Traffic&lt;/li&gt;&lt;li&gt;Transit Traffic&lt;/li&gt;&lt;li&gt;System Services&lt;/li&gt;&lt;li&gt;Certificate Management and SSL Decryption&lt;/li&gt;&lt;li&gt;User-ID&lt;/li&gt;&lt;li&gt;GlobalProtect&lt;/li&gt;&lt;li&gt;Support Escalation and RMAs&lt;/li&gt;&lt;li&gt;Next Steps&lt;/li&gt;&lt;/ul&gt;</outline><objective_plain>Successful completion of this three-day, instructor-led course should enhance the participant’s understanding of how to troubleshoot the full line of Palo Alto Networks next-generation firewalls.
Participants will perform hands-on troubleshooting related to the configuration and operation of the Palo Alto Networks firewall.
Completion of this class will help participants develop an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content.</objective_plain><essentials_plain>Participants must complete the Firewall Essentials: Configuration and Management (EDU-210) 11.1 course. Participants must have strong practical knowledge of routing and switching, IP addressing, and network-security concepts, and at least six months of on-the-job experience with Palo Alto Networks firewalls.</essentials_plain><audience_plain>Security Engineers, Security Administrators, Security Operations Specialists, Security Analysts, Network Engineers, and Support Staff</audience_plain><outline_plain>Course Modules:



- Tools and Resources
- Flow Logic
- Packet Captures
- Packet-Diagnostics Logs
- Host-Inbound Traffic
- Transit Traffic
- System Services
- Certificate Management and SSL Decryption
- User-ID
- GlobalProtect
- Support Escalation and RMAs
- Next Steps</outline_plain><duration unit="d" days="3">3 jours</duration><pricelist><price country="KW" currency="USD">2990.00</price><price country="ZA" currency="USD">2990.00</price><price country="AE" currency="USD">2990.00</price><price country="SA" currency="USD">2990.00</price><price country="QA" currency="USD">2990.00</price><price country="OM" currency="USD">2990.00</price><price country="BH" currency="USD">2990.00</price><price country="PL" currency="EUR">2190.00</price><price country="US" currency="USD">2995.00</price><price country="BR" currency="USD">2995.00</price><price country="MX" currency="USD">2995.00</price><price country="CL" currency="USD">2995.00</price><price country="CO" currency="USD">2995.00</price><price country="PE" currency="USD">2995.00</price><price country="AR" currency="USD">2995.00</price><price country="CR" currency="USD">2995.00</price><price country="SE" currency="EUR">2190.00</price><price country="CH" currency="CHF">2850.00</price><price country="GB" currency="GBP">2365.00</price><price country="IL" currency="ILS">7600.00</price><price country="GR" currency="EUR">1500.00</price><price country="MK" currency="EUR">1500.00</price><price country="HU" currency="EUR">1500.00</price><price country="DE" currency="EUR">2495.00</price><price country="AT" currency="EUR">2495.00</price><price country="AU" currency="USD">2995.00</price><price country="SG" currency="USD">2395.00</price><price country="IN" currency="USD">1795.00</price><price country="SI" currency="EUR">1800.00</price><price country="CA" currency="CAD">4135.00</price></pricelist><miles><milesvalue country="US" vendorcurrency="LTC" vendorcurrencyname="Palo Alto Networks Training Credits">30.00</milesvalue><milesvalue country="CA" vendorcurrency="LTC" vendorcurrencyname="Palo Alto Networks Training Credits">30.00</milesvalue><milesvalue country="PL" vendorcurrency="LTC" vendorcurrencyname="Palo Alto Networks Training Credits">30.00</milesvalue><milesvalue country="DE" vendorcurrency="LTC" vendorcurrencyname="Palo Alto Networks Training Credits">30.00</milesvalue><milesvalue country="AT" vendorcurrency="LTC" vendorcurrencyname="Palo Alto Networks Training Credits">30.00</milesvalue><milesvalue country="CH" vendorcurrency="LTC" vendorcurrencyname="Palo Alto Networks Training Credits">30.00</milesvalue><milesvalue country="SE" vendorcurrency="LTC" vendorcurrencyname="Palo Alto Networks Training Credits">30.00</milesvalue><milesvalue country="GB" vendorcurrency="LTC" vendorcurrencyname="Palo Alto Networks Training Credits">30.00</milesvalue></miles></course>