<?xml version="1.0" encoding="utf-8" ?>
<!DOCTYPE FL_Course SYSTEM "https://www.flane.de/dtd/fl_course095.dtd"><?xml-stylesheet type="text/xsl" href="https://portal.flane.ch/css/xml-course.xsl"?><course productid="20889" language="fr" source="https://portal.flane.ch/swisscom/fr/xml-course/opentext-smax320" lastchanged="2025-07-29T12:17:56+02:00" parent="https://portal.flane.ch/swisscom/fr/xml-courses"><title>SMAX administration for Suite Administrators</title><productcode>SMAX320</productcode><vendorcode>MF</vendorcode><vendorname>OpenText</vendorname><fullproductcode>MF-SMAX320</fullproductcode><version>1.0</version><objective>&lt;p&gt;Upon successful completion of this course, you should be able to :
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Describe suite administration&lt;/li&gt;&lt;li&gt;Configure a mail server&lt;/li&gt;&lt;li&gt;Create a customer&lt;/li&gt;&lt;li&gt;Create and edit an account&lt;/li&gt;&lt;li&gt;Add a user to the account&lt;/li&gt;&lt;li&gt;Create a trial license&lt;/li&gt;&lt;li&gt;Create a license pool and add a license to the pool&lt;/li&gt;&lt;li&gt;Create a tenant, assign a license, and deploy the tenant&lt;/li&gt;&lt;li&gt;Export and import the tenants&lt;/li&gt;&lt;li&gt;Clone a tenant&lt;/li&gt;&lt;li&gt;Setup a multi-tenant environment&lt;/li&gt;&lt;li&gt;Configure LW-SSO and view LDAP settings&lt;/li&gt;&lt;li&gt;Manage Smart Analytics at the suite level&lt;/li&gt;&lt;li&gt;Set intervals for IDOL based search and define License Expiration Notification&lt;/li&gt;&lt;/ul&gt;</objective><essentials>&lt;p&gt;To be successful in this course, you should have the following prerequisites or knowledge :
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Familiarity with different roles in an IT service management environment&lt;/li&gt;&lt;li&gt;Familiarity with different flavors of the user interfaces provided by SMAX&lt;/li&gt;&lt;li&gt;Familiarity with different versions of the SMAX available&lt;/li&gt;&lt;/ul&gt;</essentials><audience>&lt;p&gt;This course is intended for Suite Administrators.&lt;/p&gt;</audience><contents>&lt;ul&gt;
&lt;li&gt;Lesson 1: Course Overview&lt;/li&gt;&lt;li&gt;Lesson 2: Mail Server Configuration&lt;/li&gt;&lt;li&gt;Lesson 3: Customer, Account, and User Management&lt;/li&gt;&lt;li&gt;Lesson 4: License Management&lt;/li&gt;&lt;li&gt;Lesson 5: Tenant Administration&lt;/li&gt;&lt;li&gt;Lesson 6: Configuration Management&lt;/li&gt;&lt;/ul&gt;</contents><outline>&lt;ul&gt;
&lt;li&gt;Lesson 1: Course Overview&lt;/li&gt;&lt;li&gt;Lesson 2: Mail Server Configuration&lt;/li&gt;&lt;li&gt;Lesson 3: Customer, Account, and User Management&lt;/li&gt;&lt;li&gt;Lesson 4: License Management&lt;/li&gt;&lt;li&gt;Lesson 5: Tenant Administration&lt;/li&gt;&lt;li&gt;Lesson 6: Configuration Management&lt;/li&gt;&lt;/ul&gt;</outline><objective_plain>Upon successful completion of this course, you should be able to :



- Describe suite administration
- Configure a mail server
- Create a customer
- Create and edit an account
- Add a user to the account
- Create a trial license
- Create a license pool and add a license to the pool
- Create a tenant, assign a license, and deploy the tenant
- Export and import the tenants
- Clone a tenant
- Setup a multi-tenant environment
- Configure LW-SSO and view LDAP settings
- Manage Smart Analytics at the suite level
- Set intervals for IDOL based search and define License Expiration Notification</objective_plain><essentials_plain>To be successful in this course, you should have the following prerequisites or knowledge :



- Familiarity with different roles in an IT service management environment
- Familiarity with different flavors of the user interfaces provided by SMAX
- Familiarity with different versions of the SMAX available</essentials_plain><audience_plain>This course is intended for Suite Administrators.</audience_plain><contents_plain>- Lesson 1: Course Overview
- Lesson 2: Mail Server Configuration
- Lesson 3: Customer, Account, and User Management
- Lesson 4: License Management
- Lesson 5: Tenant Administration
- Lesson 6: Configuration Management</contents_plain><outline_plain>- Lesson 1: Course Overview
- Lesson 2: Mail Server Configuration
- Lesson 3: Customer, Account, and User Management
- Lesson 4: License Management
- Lesson 5: Tenant Administration
- Lesson 6: Configuration Management</outline_plain><duration unit="d" days="2">2 jours</duration><pricelist><price country="FR" currency="EUR">875.00</price><price country="DE" currency="EUR">1600.00</price></pricelist><miles/></course>