OBM-EPACMFOpenTextMF-OBM-EPAC24.2<p>On completion of this course, participants should be able to:</p> <ul> <li>Describe, Configure, and troubleshoot Configuration Item (CI) resolution.</li><li>Describe, configure, and troubleshoot Event Type Indicators (ETI) resolution.</li><li>Describe, configure, and troubleshoot the primary stages of the event pipeline.</li><li>Create and tune Topology Based Event Correlation (TBEC) rules.</li><li>Create and tune Stream Based Event Correlation (SBEC) rules.</li><li>Create and tune Time-Based Event Automation (TBEA) rules.</li><li>Create OBM custom actions</li><li>Create Runbook automation flows</li><li>Create and tune event suppression rules</li><li>Customize the way health information is processed and displayed in OBM</li><li>Create an event processing customization based on an existing script.</li></ul><p>To be successful in this course, you should have the following prerequisites or knowledge:</p> <ul> <li>IT operations principles and practices</li><li>Systems and network administration</li><li>Industry-standard operating systems</li><li>Network, system, and application monitoring principles and practices</li></ul><p>This course is intended for:</p> <ul> <li>IT Tools engineers</li><li>Operations staff</li><li>Operations managers</li><li>Availability engineers</li><li>System administrators</li><li>Network administrators</li></ul><ul> <li>Module 1: Course overview</li><li>Module 2: Event Pipeline</li><li>Module 3: RTSM Overview</li><li>Module 4: CI Resolution</li><li>Module 5: ETI Resolution</li><li>Module 6: Event Reduction Tuning</li><li>Module 7: Stream-based Event Correlation</li><li>Module 8: Topology-based Event Correlation</li><li>Module 9: Event Automation and Forwarding</li><li>Module 10: Event Processing Interface</li><li>Module 11: Automated Event Correlation *</li><li>Module 12: OBM Tools</li><li>Module 13: Custom Actions</li><li>Module 14: Run book Automation</li><li>Module 15: Service Health Customization</li></ul><h5>Module 01: Course overview</h5><ul> <li>Identify the content and objectives of the course</li><li>Define the class schedule and class logistics</li><li>Identify the related courses</li><li>Discuss lab environment details</li></ul><h5>Module 2: Event Pipeline</h5><ul> <li>Describe the data flow architecture</li><li>Describe event processing in the OBM gateway component</li><li>Describe event processing in OBM Data processing component</li><li>Describe the effect of each event pipeline step on events</li><li>Locate and tune parameters relevant to each stage of the Event Pipeline</li><li>Locate log messages relevant to each stage of the Event Pipeline</li><li>Use performance dashboard to view Event Pipeline statistics</li></ul><h5>Module 3: RTSM Overview</h5><ul> <li>Identify the features of the Run-Time Service Model (RTSM)</li><li>Identify the role of the RTSM in an OBM implementation</li><li>Define CIs</li><li>Organize CIs and relationships in the class model</li><li>Navigate the RTSM administrative UI</li><li>Locate and analyze CIs and relationships in IT Universe Manager</li></ul><h5>Module 4: CI Resolution</h5><ul> <li>Explain CI resolution processing</li><li>Recommend appropriate hints to be provided by event sources</li><li>Configure the CI resolution cache</li></ul><h5>Module 5: ETI Resolution</h5><ul> <li>Describe how Event Type Indicators (ETIs) enable sophisticated OBM processing</li><li>Follow best practices to customize and use ETIs</li><li>Describe how data collectors deliver ETI hints in events</li><li>Resolve issues related to ETI resolution</li><li>Locate log files containing ETI resolution entries</li></ul><h5>Module 6: Event Reduction Tuning</h5><ul> <li>Configure the Close Related Events feature of OBM</li><li>Use the Duplicate Event Suppression feature of OBM</li><li>Use the Event Suppression feature of OBM</li><li>Configure the Event Storm Suppression feature of OBM</li></ul><h5>Module 7: Stream-based Event Correlation</h5><ul> <li>Configure the Stream Based Event Correlation (SBEC) feature of OBM</li></ul><h5>Module 8: Topology-based Event Correlation</h5><ul> <li>Define Topology Based Event Correlation (TBEC)</li><li>Identify the TBEC operation</li><li>Use the Correlation Manager</li><li>Correlate rule creation</li><li>Automate cross-domain correlation</li><li>Relate events manually</li></ul><h5>Module 9: Event Automation and Forwarding</h5><ul> <li>Configure the Time-Based Event Automation (TBEA) feature of OBM</li><li>Analyze OBM event forwarding capabilities</li><li>Define the Event Processing Interface (EPI) script capabilities</li><li>Identify custom actions</li></ul><h5>Module 10: Event Processing Interface</h5><ul> <li>Describe event processing interface entry points in the pipeline</li><li>Describe EPI scripting use-cases</li><li>Explain the required components of an EPI script</li><li>Create an event processing customization based on an existing script</li><li>Verify the successful operation of an event processing customization</li><li>Access the Java documentation for OBM-related APIs</li><li>Add logging to an EPI script</li><li>Install and use the OBM Script Development Kit</li><li>Use Groovy Console</li></ul><h5>Module 11: Automated Event Correlation *</h5><ul> <li>Explain Event Forwarding to OPTIC DL</li><li>Discuss high-level integration steps for OBM and OPTIC</li><li>Explain the Containerized OpsBridge Suite deployment architecture and its components</li><li>Explain the concepts of OPTIC Data Lake (OPTIC DL)</li><li>Describe OPTIC DL Data Collection</li><li>Explain OPTIC DL Integrations</li><li>Describe AEC</li><li>Understand how AEC works</li><li>Understand AEC Architecture</li><li>Configure Classic OBM for AEC</li><li>Configure Containerized OBM for AEC</li><li>Navigate User Interface (AEC)</li><li>Understand benefits and best practices for AEC</li><li>Troubleshoot AEC</li></ul><h5>Module 12: OBM Tools</h5><ul> <li>Report defects Access and use OBM tools</li><li>Create OBM tools</li><li>Define OBM tool authorization</li></ul><h5>Module 13: Custom Actions</h5><ul> <li>Explain the purpose and operation of custom actions</li><li>Access and execute custom actions</li><li>Analyze the results of custom actions executed</li><li>Describe the primary areas of OBM that support customization using the Groovy script</li><li>Create a custom action</li><li>Verify the successful operation of a custom action</li><li>Add logging to a custom action</li></ul><h5>Module 14: Run book Automation</h5><ul> <li>Verify the monitored nodes with Operations Agent</li><li>Install Operations agent</li><li>Verify the installed content packs in central and OO</li><li>Create a flow for OBM</li><li>Test and run the flow</li></ul><h5>Module 15: Service Health Customization</h5><ul> <li>Describe customizing Service Health to meet unique requirements</li><li>Create Health Indicators (His)</li><li>Create Key Performance Indicators (KPIs)</li><li>Create KPI assignments</li><li>Describe the operation of KPI Enrichment Service (KES)</li><li>Describe the operation of the Multi-process Architecture Business Logic Engine (MARBLE)</li></ul>On completion of this course, participants should be able to: - Describe, Configure, and troubleshoot Configuration Item (CI) resolution. - Describe, configure, and troubleshoot Event Type Indicators (ETI) resolution. - Describe, configure, and troubleshoot the primary stages of the event pipeline. - Create and tune Topology Based Event Correlation (TBEC) rules. - Create and tune Stream Based Event Correlation (SBEC) rules. - Create and tune Time-Based Event Automation (TBEA) rules. - Create OBM custom actions - Create Runbook automation flows - Create and tune event suppression rules - Customize the way health information is processed and displayed in OBM - Create an event processing customization based on an existing script.To be successful in this course, you should have the following prerequisites or knowledge: - IT operations principles and practices - Systems and network administration - Industry-standard operating systems - Network, system, and application monitoring principles and practicesThis course is intended for: - IT Tools engineers - Operations staff - Operations managers - Availability engineers - System administrators - Network administrators- Module 1: Course overview - Module 2: Event Pipeline - Module 3: RTSM Overview - Module 4: CI Resolution - Module 5: ETI Resolution - Module 6: Event Reduction Tuning - Module 7: Stream-based Event Correlation - Module 8: Topology-based Event Correlation - Module 9: Event Automation and Forwarding - Module 10: Event Processing Interface - Module 11: Automated Event Correlation * - Module 12: OBM Tools - Module 13: Custom Actions - Module 14: Run book Automation - Module 15: Service Health CustomizationModule 01: Course overview - Identify the content and objectives of the course - Define the class schedule and class logistics - Identify the related courses - Discuss lab environment details Module 2: Event Pipeline - Describe the data flow architecture - Describe event processing in the OBM gateway component - Describe event processing in OBM Data processing component - Describe the effect of each event pipeline step on events - Locate and tune parameters relevant to each stage of the Event Pipeline - Locate log messages relevant to each stage of the Event Pipeline - Use performance dashboard to view Event Pipeline statistics Module 3: RTSM Overview - Identify the features of the Run-Time Service Model (RTSM) - Identify the role of the RTSM in an OBM implementation - Define CIs - Organize CIs and relationships in the class model - Navigate the RTSM administrative UI - Locate and analyze CIs and relationships in IT Universe Manager Module 4: CI Resolution - Explain CI resolution processing - Recommend appropriate hints to be provided by event sources - Configure the CI resolution cache Module 5: ETI Resolution - Describe how Event Type Indicators (ETIs) enable sophisticated OBM processing - Follow best practices to customize and use ETIs - Describe how data collectors deliver ETI hints in events - Resolve issues related to ETI resolution - Locate log files containing ETI resolution entries Module 6: Event Reduction Tuning - Configure the Close Related Events feature of OBM - Use the Duplicate Event Suppression feature of OBM - Use the Event Suppression feature of OBM - Configure the Event Storm Suppression feature of OBM Module 7: Stream-based Event Correlation - Configure the Stream Based Event Correlation (SBEC) feature of OBM Module 8: Topology-based Event Correlation - Define Topology Based Event Correlation (TBEC) - Identify the TBEC operation - Use the Correlation Manager - Correlate rule creation - Automate cross-domain correlation - Relate events manually Module 9: Event Automation and Forwarding - Configure the Time-Based Event Automation (TBEA) feature of OBM - Analyze OBM event forwarding capabilities - Define the Event Processing Interface (EPI) script capabilities - Identify custom actions Module 10: Event Processing Interface - Describe event processing interface entry points in the pipeline - Describe EPI scripting use-cases - Explain the required components of an EPI script - Create an event processing customization based on an existing script - Verify the successful operation of an event processing customization - Access the Java documentation for OBM-related APIs - Add logging to an EPI script - Install and use the OBM Script Development Kit - Use Groovy Console Module 11: Automated Event Correlation * - Explain Event Forwarding to OPTIC DL - Discuss high-level integration steps for OBM and OPTIC - Explain the Containerized OpsBridge Suite deployment architecture and its components - Explain the concepts of OPTIC Data Lake (OPTIC DL) - Describe OPTIC DL Data Collection - Explain OPTIC DL Integrations - Describe AEC - Understand how AEC works - Understand AEC Architecture - Configure Classic OBM for AEC - Configure Containerized OBM for AEC - Navigate User Interface (AEC) - Understand benefits and best practices for AEC - Troubleshoot AEC Module 12: OBM Tools - Report defects Access and use OBM tools - Create OBM tools - Define OBM tool authorization Module 13: Custom Actions - Explain the purpose and operation of custom actions - Access and execute custom actions - Analyze the results of custom actions executed - Describe the primary areas of OBM that support customization using the Groovy script - Create a custom action - Verify the successful operation of a custom action - Add logging to a custom action Module 14: Run book Automation - Verify the monitored nodes with Operations Agent - Install Operations agent - Verify the installed content packs in central and OO - Create a flow for OBM - Test and run the flow Module 15: Service Health Customization - Describe customizing Service Health to meet unique requirements - Create Health Indicators (His) - Create Key Performance Indicators (KPIs) - Create KPI assignments - Describe the operation of KPI Enrichment Service (KES) - Describe the operation of the Multi-process Architecture Business Logic Engine (MARBLE)4 jours3200.00