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<!DOCTYPE FL_Course SYSTEM "https://www.flane.de/dtd/fl_course095.dtd"><?xml-stylesheet type="text/xsl" href="https://portal.flane.ch/css/xml-course.xsl"?><course productid="34940" language="fr" source="https://portal.flane.ch/swisscom/fr/xml-course/opentext-cmuf" lastchanged="2025-10-01T11:14:35+02:00" parent="https://portal.flane.ch/swisscom/fr/xml-courses"><title>Content Manager User Fundamentals</title><productcode>CMUF</productcode><vendorcode>MF</vendorcode><vendorname>OpenText</vendorname><fullproductcode>MF-CMUF</fullproductcode><version>1.0</version><objective>&lt;p&gt;On completion of this course, you should be able to:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Describe the ECM and the purpose of Content Manager.&lt;/li&gt;&lt;li&gt;Provide an overview the Content Manager interfaces.&lt;/li&gt;&lt;li&gt;Use the Search functionality in Content Manager.&lt;/li&gt;&lt;li&gt;Create records within Content Manager.&lt;/li&gt;&lt;li&gt;Work with records within Content Manager.&lt;/li&gt;&lt;li&gt;Edit records and perform document management within Content Manager.&lt;/li&gt;&lt;li&gt;Work with document queues.&lt;/li&gt;&lt;li&gt;Provide an overview the Content Manager-MS Outlook integration.&lt;/li&gt;&lt;li&gt;Use alerts and user labels.&lt;/li&gt;&lt;li&gt;Explore user customization.&lt;/li&gt;&lt;li&gt;Work with Office 365 Integration&lt;/li&gt;&lt;li&gt;Work with the Web client.&lt;/li&gt;&lt;/ul&gt;</objective><essentials>&lt;p&gt;To be successful in this course, you should have the following prerequisite skills or knowledge:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Knowledge of records management principles and internal business processes.&lt;/li&gt;&lt;li&gt;Basic knowledge of and comfort working with software; including simple keyboard and mouse skills, as well as knowledge of Microsoft Office and other Windows-based programs.&lt;/li&gt;&lt;li&gt;While there will be some technical discussion throughout the course, a strong technical aptitude or background is not required.&lt;/li&gt;&lt;/ul&gt;</essentials><audience>&lt;p&gt;The audience includes, but is not limited to: Content Managers, Records Coordinators, senior business staff, power users, Inquiry Users, and/or core project team members.&lt;/p&gt;</audience><contents>&lt;ul&gt;
&lt;li&gt;Module 1: Course Overview&lt;/li&gt;&lt;li&gt;Module 2: ECM and Purpose of Content Manager&lt;/li&gt;&lt;li&gt;Module 3: Overview of the Content Manager Interfaces&lt;/li&gt;&lt;li&gt;Module 4: Search Functionality in Content Manager&lt;/li&gt;&lt;li&gt;Module 5: Creating Records&lt;/li&gt;&lt;li&gt;Module 6: Working with Records in Content Manager&lt;/li&gt;&lt;li&gt;Module 7: Editing Records (Document Management)&lt;/li&gt;&lt;li&gt;Module 8: Working with Document Queues&lt;/li&gt;&lt;li&gt;Module 9: Content Manager Integration with Microsoft Outlook&lt;/li&gt;&lt;li&gt;Module 10: Working with Alerts, User Labels, and Records&lt;/li&gt;&lt;li&gt;Module 11: Customizing User Options in Content Manager&lt;/li&gt;&lt;li&gt;Module 12: Working with Content Manager Web Client&lt;/li&gt;&lt;/ul&gt;</contents><outline>&lt;h5&gt;Module 1: Course Overview&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Identify the course objectives.&lt;/li&gt;&lt;li&gt;View the course schedule and logistics.&lt;/li&gt;&lt;li&gt;View eBooks in different ways.&lt;/li&gt;&lt;li&gt;Access lab instructions.&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 2: ECM and Purpose of Content Manager&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Explain the concept of Enterprise Content Management (ECM).&lt;/li&gt;&lt;li&gt;Describe the differences between records and documents.&lt;/li&gt;&lt;li&gt;Describe the Three Zone Approach to records and information.&lt;/li&gt;&lt;li&gt;Explain the difference between records management and document management.&lt;/li&gt;&lt;li&gt;Substantiate how Content Manager (CM) helps a corporation comply with retention and other rules.&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 3: Overview of the Content Manager Interfaces&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Navigate the full Content Manager (CM) desktop interface.&lt;/li&gt;&lt;li&gt;Navigate the CM Desktop Client.&lt;/li&gt;&lt;li&gt;Navigate the CM Web Client.&lt;/li&gt;&lt;li&gt;Navigate the CM WebDrawer.&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 4: Search Functionality in Content Manager&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Use various full search methods and options.&lt;/li&gt;&lt;li&gt;Create simple and advanced searches.&lt;/li&gt;&lt;li&gt;Refine the search result, count search results, and save searches.&lt;/li&gt;&lt;li&gt;Use the Boolean, multi-field, and string-based Search Editors.&lt;/li&gt;&lt;li&gt;Use Content Search.&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 5: Creating Records&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Create metadata-only and electronic document records.&lt;/li&gt;&lt;li&gt;Use the registration form.&lt;/li&gt;&lt;li&gt;Work with offline records.&lt;/li&gt;&lt;li&gt;Search for records.&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 6: Working with Records in Content Manager&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Create metadata-only and electronic document records.&lt;/li&gt;&lt;li&gt;Use the registration form.&lt;/li&gt;&lt;li&gt;Work with offline records.&lt;/li&gt;&lt;li&gt;Search for records.&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 7: Editing Records (Document Management)&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Edit electronic documents through Content Manager (CM) and their native applications.&lt;/li&gt;&lt;li&gt;Summarize the differences between View, Check Out, and Edit.&lt;/li&gt;&lt;li&gt;Articulate the differences between record revisions and record versions.&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 8: Working with Document Queues&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Define document queues.&lt;/li&gt;&lt;li&gt;Create and use a document queue within Content Manager (CM).&lt;/li&gt;&lt;li&gt;Describe automatic queue processing.&lt;/li&gt;&lt;li&gt;Summarize the practical applications for document queues.&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 9: Content Manager Integration with Microsoft Outlook&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Review the interface of the Content Manager integration with Microsoft (MS) Outlook.&lt;/li&gt;&lt;li&gt;Check email into Content Manager from Outlook .&lt;/li&gt;&lt;li&gt;Associate check-in styles with linked folders.&lt;/li&gt;&lt;li&gt;Choose the appropriate cleanup option for emails.&lt;/li&gt;&lt;li&gt;Send email and attachments from Content Manager using the Outlook email form or the CM email form.&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 10: Working with Alerts, User Labels, and Records&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Define alerts.&lt;/li&gt;&lt;li&gt;Summarize the uses for alerts.&lt;/li&gt;&lt;li&gt;Create and configure alerts.&lt;/li&gt;&lt;li&gt;Define user labels and their usage.&lt;/li&gt;&lt;li&gt;Create and apply user labels and leveling.&lt;/li&gt;&lt;li&gt;Create a To Do item.&lt;/li&gt;&lt;li&gt;Complete a To Do task.&lt;/li&gt;&lt;li&gt;Generate Web pages.&lt;/li&gt;&lt;li&gt;Generate a Print Merge report.&lt;/li&gt;&lt;li&gt;Generate a Record Statistics report.&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 11: Customizing User Options in Content Manager&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Customize the Content Manager options.&lt;/li&gt;&lt;li&gt;Create a Dropzone view.&lt;/li&gt;&lt;li&gt;Customize the Quick Access toolbar.&lt;/li&gt;&lt;li&gt;Customize the ribbon.&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 12: Working with Content Manager Web Client&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Perform Searches and Navigate Records&lt;/li&gt;&lt;li&gt;Get familiar with the Web Client interface, its menu, tabs, and panes.&lt;/li&gt;&lt;li&gt;Identify the document type icons change.&lt;/li&gt;&lt;li&gt;Perform a Quick Search history and scroll the search history.&lt;/li&gt;&lt;li&gt;Perform a Form Search and an Advanced Search using the Web Client&lt;/li&gt;&lt;li&gt;View search results in a Grid View.&lt;/li&gt;&lt;li&gt;Save a search.&lt;/li&gt;&lt;li&gt;Navigate the structure of a record.&lt;/li&gt;&lt;li&gt;Create, view, and edit records.&lt;/li&gt;&lt;li&gt;Work with Office 365 Integration&lt;/li&gt;&lt;li&gt;Generate Reports and Edit Settings&lt;/li&gt;&lt;li&gt;Create a report.&lt;/li&gt;&lt;li&gt;Customize the Record Property settings.&lt;/li&gt;&lt;li&gt;Define and use Metadata (Field) validation.&lt;/li&gt;&lt;li&gt;Check out Web-based Microsoft Office documents to OneDrive, edit them, and check them back into&lt;/li&gt;&lt;li&gt;Content Manager..&lt;/li&gt;&lt;li&gt;View, promote, and delete revisions.&lt;/li&gt;&lt;/ul&gt;</outline><objective_plain>On completion of this course, you should be able to:


- Describe the ECM and the purpose of Content Manager.
- Provide an overview the Content Manager interfaces.
- Use the Search functionality in Content Manager.
- Create records within Content Manager.
- Work with records within Content Manager.
- Edit records and perform document management within Content Manager.
- Work with document queues.
- Provide an overview the Content Manager-MS Outlook integration.
- Use alerts and user labels.
- Explore user customization.
- Work with Office 365 Integration
- Work with the Web client.</objective_plain><essentials_plain>To be successful in this course, you should have the following prerequisite skills or knowledge:


- Knowledge of records management principles and internal business processes.
- Basic knowledge of and comfort working with software; including simple keyboard and mouse skills, as well as knowledge of Microsoft Office and other Windows-based programs.
- While there will be some technical discussion throughout the course, a strong technical aptitude or background is not required.</essentials_plain><audience_plain>The audience includes, but is not limited to: Content Managers, Records Coordinators, senior business staff, power users, Inquiry Users, and/or core project team members.</audience_plain><contents_plain>- Module 1: Course Overview
- Module 2: ECM and Purpose of Content Manager
- Module 3: Overview of the Content Manager Interfaces
- Module 4: Search Functionality in Content Manager
- Module 5: Creating Records
- Module 6: Working with Records in Content Manager
- Module 7: Editing Records (Document Management)
- Module 8: Working with Document Queues
- Module 9: Content Manager Integration with Microsoft Outlook
- Module 10: Working with Alerts, User Labels, and Records
- Module 11: Customizing User Options in Content Manager
- Module 12: Working with Content Manager Web Client</contents_plain><outline_plain>Module 1: Course Overview


- Identify the course objectives.
- View the course schedule and logistics.
- View eBooks in different ways.
- Access lab instructions.
Module 2: ECM and Purpose of Content Manager


- Explain the concept of Enterprise Content Management (ECM).
- Describe the differences between records and documents.
- Describe the Three Zone Approach to records and information.
- Explain the difference between records management and document management.
- Substantiate how Content Manager (CM) helps a corporation comply with retention and other rules.
Module 3: Overview of the Content Manager Interfaces


- Navigate the full Content Manager (CM) desktop interface.
- Navigate the CM Desktop Client.
- Navigate the CM Web Client.
- Navigate the CM WebDrawer.
Module 4: Search Functionality in Content Manager


- Use various full search methods and options.
- Create simple and advanced searches.
- Refine the search result, count search results, and save searches.
- Use the Boolean, multi-field, and string-based Search Editors.
- Use Content Search.
Module 5: Creating Records


- Create metadata-only and electronic document records.
- Use the registration form.
- Work with offline records.
- Search for records.
Module 6: Working with Records in Content Manager


- Create metadata-only and electronic document records.
- Use the registration form.
- Work with offline records.
- Search for records.
Module 7: Editing Records (Document Management)


- Edit electronic documents through Content Manager (CM) and their native applications.
- Summarize the differences between View, Check Out, and Edit.
- Articulate the differences between record revisions and record versions.
Module 8: Working with Document Queues


- Define document queues.
- Create and use a document queue within Content Manager (CM).
- Describe automatic queue processing.
- Summarize the practical applications for document queues.
Module 9: Content Manager Integration with Microsoft Outlook


- Review the interface of the Content Manager integration with Microsoft (MS) Outlook.
- Check email into Content Manager from Outlook .
- Associate check-in styles with linked folders.
- Choose the appropriate cleanup option for emails.
- Send email and attachments from Content Manager using the Outlook email form or the CM email form.
Module 10: Working with Alerts, User Labels, and Records


- Define alerts.
- Summarize the uses for alerts.
- Create and configure alerts.
- Define user labels and their usage.
- Create and apply user labels and leveling.
- Create a To Do item.
- Complete a To Do task.
- Generate Web pages.
- Generate a Print Merge report.
- Generate a Record Statistics report.
Module 11: Customizing User Options in Content Manager


- Customize the Content Manager options.
- Create a Dropzone view.
- Customize the Quick Access toolbar.
- Customize the ribbon.
Module 12: Working with Content Manager Web Client


- Perform Searches and Navigate Records
- Get familiar with the Web Client interface, its menu, tabs, and panes.
- Identify the document type icons change.
- Perform a Quick Search history and scroll the search history.
- Perform a Form Search and an Advanced Search using the Web Client
- View search results in a Grid View.
- Save a search.
- Navigate the structure of a record.
- Create, view, and edit records.
- Work with Office 365 Integration
- Generate Reports and Edit Settings
- Create a report.
- Customize the Record Property settings.
- Define and use Metadata (Field) validation.
- Check out Web-based Microsoft Office documents to OneDrive, edit them, and check them back into
- Content Manager..
- View, promote, and delete revisions.</outline_plain><duration unit="d" days="2">2 jours</duration><pricelist><price country="DE" currency="EUR">1600.00</price></pricelist><miles/></course>