HAOOMOMNISSAOM-HAO8.0<ul> <li>Understand the architecture and components of Omnissa Horizon 8.</li><li>Build and optimize Windows and Linux images for virtual desktop deployment.</li><li>Create and manage Instant Clone and Full Clone desktop pools.</li><li>Configure and manage Remote Desktop Services (RDS) farms and application pools.</li><li>Administer user entitlements and access permissions for desktops and applications.</li><li>Customize pool settings to meet performance, security, and user experience requirements.</li><li>Deliver use cases such as persistent/non-persistent desktops, remote apps, and complex scenarios.</li><li>Use Omnissa OS Optimization Tool (OSOT) to optimize desktop images.</li><li>Monitor and analyze the Horizon environment using the helpdesk console and performance monitoring tool.</li><li>Perform basic troubleshooting across Horizon, App Volumes, and DEM components.</li><li>Identify and resolve common issues related to connectivity, performance, and user experience.</li><li>Review the architecture and operational components of App Volumes.</li><li>Create, assign, and manage Application Packages and Writable Volumes.</li><li>Integrate App Volumes with Horizon desktop pools for dynamic application on-demand delivery.</li><li>Troubleshoot common App Volumes issues related to provisioning, assignment, and performance.</li><li>Understand the role of DEM in user environment personalization and policy enforcement.</li><li>Create and manage Application Personalization settings</li><li>Create and manage user and computer environment settings, including focusing on the top 5 DEM use cases.</li><li>Apply condition sets and policies for contextual user experience.</li><li>Troubleshoot DEM configurations and user profile issues.</li></ul><p>Recommended:</p> <ul> <li>A working knowledge of Horizon 8</li><li>A background in End-User Computing</li><li>Completed <span class="cms-link-marked"><a class="fl-href-prod" href="/swisscom/fr/course/omnissa-hdm"><svg role="img" aria-hidden="true" focusable="false" data-nosnippet class="cms-linkmark"><use xlink:href="/css/img/icnset-linkmarks.svg#linkmark"></use></svg>Horizon Deploy and Manage <span class="fl-prod-pcode">(HDM)</span></a></span> course</li></ul><p>Intermediate to advanced practitioners that manage, optimize and troubleshoot enterprise desktops and applications in their environment.</p><h5>1 Course introduction</h5><ul> <li>Introductions and course logistics</li><li>Course objectives</li></ul><h5>2 Introduction to Omnissa Horizon 8</h5><ul> <li>Review Horizon 8 architecture</li><li>Understanding Roles and Privileges in Horizon 8</li></ul><h5>3 Navigating the Horizon Console</h5><ul> <li>Horizon Console</li><li>Horizon Help Desk Tool</li><li>Horizon Performance Tracker</li><li>Working with Role-Based Delegation Administration</li></ul><h5>4 Horizon Agent</h5><ul> <li>Introduction to the Horizon Agent</li><li>Securing Horizon connections</li><li>Installation and configuration options</li><li>Horizon Agent and Remote Desktop Features</li></ul><h5>5 Horizon Client</h5><ul> <li>Introduction to Horizon Client</li><li>Install and configure</li><li>Horizon Client settings</li><li>Horizon Client connectivity and security</li><li>Horizon Client features</li></ul><h5>6 Creating the Windows Desktop Image</h5><ul> <li>Build a Windows Desktop Image</li><li>Preparation for Image Build</li><li>Agents</li><li>Optimizing the Windows Image</li><li>Understand Templates and Snapshots</li></ul><h5>7 Preparing Virtual Desktop Pools</h5><ul> <li>Overview of Windows virtual desktop pools</li><li>Pool creation process workflows</li><li>Pool administration tasks</li></ul><h5>8 Horizon Remote Desktop Session Host Services</h5><ul> <li>Introduction to RDS Desktop and Application Pools</li><li>How Does RDS Works</li><li>Creating the RDS Application and Desktop Pools</li><li>Remote Desktop Services Host Manual Farms</li><li>Accessing and Configuring RDS Pools</li><li>Remote Desktop Services Host Automated Farms</li><li>Horizon Remote Desktop Services Load Balancing</li></ul><h5>9 Creating Linux Virtual Desktops</h5><ul> <li>Linux Deployment Overview</li><li>Linux Machine Preparation</li><li>Working with the Easy Setup Tool</li></ul><h5>10 Update images and pools</h5><ul> <li>Upgrading a Golden Image</li><li>Upgrading a virtual desktop pool</li></ul><h5>11 Introduction to monitoring, logs, and troubleshooting</h5><ul> <li>Understanding Monitoring in Horizon 8</li><li>Understanding Horizon 8 Logs</li><li>Introduction to Troubleshooting</li></ul><h5>12 Horizon connection troubleshooting</h5><ul> <li>Understanding Horizon connections</li><li>Horizon connections load balancing</li><li>Troubleshooting Horizon connections</li><li>Key ports and protocols</li><li>Black screen</li></ul><h5>13 Troubleshooting machines and desktops</h5><ul> <li>Help Desk tool deep dive</li><li>Troubleshooting machines and desktops</li><li>Troubleshooting Linux desktops</li></ul><h5>14 Optimizing Windows desktops and servers</h5><ul> <li>Why optimize a Windows image?</li><li>Windows OS Optimization Tool for Horizon</li><li>Using Automation to build optimized Windows images</li><li>Lab: Building a Windows image using the OS Optimization Tool for Horizon</li></ul><h5>15 Troubleshooting Instant Clones</h5><ul> <li>Troubleshooting Instant Clones</li></ul><h5>16 Troubleshooting Horizon Client</h5><ul> <li>Horizon Client for Windows</li><li>Horizon Client for Linux</li><li>Horizon Client for Mac</li><li>Horizon Web Client (HTML Access)</li></ul><h5>17 Troubleshooting device redirection</h5><ul> <li>Device redirection</li><li>Nested RDSH redirection</li></ul><h5>18 Introduction to App Volumes</h5><ul> <li>App Volumes Overview</li><li>App Volumes Applications and Packages</li><li>Understand Application Lifecycle Management</li><li>Writable Volumes</li><li>App Volumes Architecture</li></ul><h5>19 Capture and deliver App Volumes packages</h5><ul> <li>Packaging Applications</li><li>Delivering Applications</li><li>Updating Applications</li></ul><h5>20 Introduction to Dynamic Environment Manager</h5><ul> <li>Dynamic Environment Manager Overview</li><li>Explore the DEM Management Console</li><li>Learn about DEM Personalization</li><li>Learn about DEM User and Computer Environment</li><li>Learn about DEM Condition Sets</li><li>Dynamic Environment Manager Architecture</li></ul><h5>21 Deliver a persistent user experience with Dynamic Environment Manager</h5><ul> <li>Explore DEM Personalization</li><li>Configure ADMX-Based settings, Application Blocking, and Privilege Elevation</li><li>Deliver the experience with Horizon Smart Policies, Condition Sets, and Triggered Tasks</li></ul><h5>22 Troubleshooting App Volumes and Dynamic Environment Manager</h5><ul> <li>App Volumes troubleshooting basics</li><li>Dynamic Environment Manager troubleshooting basics</li></ul><h5>1 Course introduction</h5><ul> <li>Introductions and course logistics</li><li>Course objectives</li></ul><h5>2 Introduction to Omnissa Horizon 8</h5><ul> <li>Review Horizon 8 architecture</li><li>Understanding Roles and Privileges in Horizon 8</li></ul><h5>3 Navigating the Horizon Console</h5><ul> <li>Horizon Console</li><li>Horizon Help Desk Tool</li><li>Horizon Performance Tracker</li><li>Working with Role-Based Delegation Administration</li></ul><h5>4 Horizon Agent</h5><ul> <li>Introduction to the Horizon Agent</li><li>Securing Horizon connections</li><li>Installation and configuration options</li><li>Horizon Agent and Remote Desktop Features</li></ul><h5>5 Horizon Client</h5><ul> <li>Introduction to Horizon Client</li><li>Install and configure</li><li>Horizon Client settings</li><li>Horizon Client connectivity and security</li><li>Horizon Client features</li></ul><h5>6 Creating the Windows Desktop Image</h5><ul> <li>Build a Windows Desktop Image</li><li>Preparation for Image Build</li><li>Agents</li><li>Optimizing the Windows Image</li><li>Understand Templates and Snapshots</li></ul><h5>7 Preparing Virtual Desktop Pools</h5><ul> <li>Overview of Windows virtual desktop pools</li><li>Pool creation process workflows</li><li>Pool administration tasks</li></ul><h5>8 Horizon Remote Desktop Session Host Services</h5><ul> <li>Introduction to RDS Desktop and Application Pools</li><li>How Does RDS Works</li><li>Creating the RDS Application and Desktop Pools</li><li>Remote Desktop Services Host Manual Farms</li><li>Accessing and Configuring RDS Pools</li><li>Remote Desktop Services Host Automated Farms</li><li>Horizon Remote Desktop Services Load Balancing</li></ul><h5>9 Creating Linux Virtual Desktops</h5><ul> <li>Linux Deployment Overview</li><li>Linux Machine Preparation</li><li>Working with the Easy Setup Tool</li></ul><h5>10 Update images and pools</h5><ul> <li>Upgrading a Golden Image</li><li>Upgrading a virtual desktop pool</li></ul><h5>11 Introduction to monitoring, logs, and troubleshooting</h5><ul> <li>Understanding Monitoring in Horizon 8</li><li>Understanding Horizon 8 Logs</li><li>Introduction to Troubleshooting</li></ul><h5>12 Horizon connection troubleshooting</h5><ul> <li>Understanding Horizon connections</li><li>Horizon connections load balancing</li><li>Troubleshooting Horizon connections</li><li>Key ports and protocols</li><li>Black screen</li></ul><h5>13 Troubleshooting machines and desktops</h5><ul> <li>Help Desk tool deep dive</li><li>Troubleshooting machines and desktops</li><li>Troubleshooting Linux desktops</li></ul><h5>14 Optimizing Windows desktops and servers</h5><ul> <li>Why optimize a Windows image?</li><li>Windows OS Optimization Tool for Horizon</li><li>Using Automation to build optimized Windows images</li><li>Lab: Building a Windows image using the OS Optimization Tool for Horizon</li></ul><h5>15 Troubleshooting Instant Clones</h5><ul> <li>Troubleshooting Instant Clones</li></ul><h5>16 Troubleshooting Horizon Client</h5><ul> <li>Horizon Client for Windows</li><li>Horizon Client for Linux</li><li>Horizon Client for Mac</li><li>Horizon Web Client (HTML Access)</li></ul><h5>17 Troubleshooting device redirection</h5><ul> <li>Device redirection</li><li>Nested RDSH redirection</li></ul><h5>18 Introduction to App Volumes</h5><ul> <li>App Volumes Overview</li><li>App Volumes Applications and Packages</li><li>Understand Application Lifecycle Management</li><li>Writable Volumes</li><li>App Volumes Architecture</li></ul><h5>19 Capture and deliver App Volumes packages</h5><ul> <li>Packaging Applications</li><li>Delivering Applications</li><li>Updating Applications</li></ul><h5>20 Introduction to Dynamic Environment Manager</h5><ul> <li>Dynamic Environment Manager Overview</li><li>Explore the DEM Management Console</li><li>Learn about DEM Personalization</li><li>Learn about DEM User and Computer Environment</li><li>Learn about DEM Condition Sets</li><li>Dynamic Environment Manager Architecture</li></ul><h5>21 Deliver a persistent user experience with Dynamic Environment Manager</h5><ul> <li>Explore DEM Personalization</li><li>Configure ADMX-Based settings, Application Blocking, and Privilege Elevation</li><li>Deliver the experience with Horizon Smart Policies, Condition Sets, and Triggered Tasks</li></ul><h5>22 Troubleshooting App Volumes and Dynamic Environment Manager</h5><ul> <li>App Volumes troubleshooting basics</li><li>Dynamic Environment Manager troubleshooting basics</li></ul>- Understand the architecture and components of Omnissa Horizon 8. - Build and optimize Windows and Linux images for virtual desktop deployment. - Create and manage Instant Clone and Full Clone desktop pools. - Configure and manage Remote Desktop Services (RDS) farms and application pools. - Administer user entitlements and access permissions for desktops and applications. - Customize pool settings to meet performance, security, and user experience requirements. - Deliver use cases such as persistent/non-persistent desktops, remote apps, and complex scenarios. - Use Omnissa OS Optimization Tool (OSOT) to optimize desktop images. - Monitor and analyze the Horizon environment using the helpdesk console and performance monitoring tool. - Perform basic troubleshooting across Horizon, App Volumes, and DEM components. - Identify and resolve common issues related to connectivity, performance, and user experience. - Review the architecture and operational components of App Volumes. - Create, assign, and manage Application Packages and Writable Volumes. - Integrate App Volumes with Horizon desktop pools for dynamic application on-demand delivery. - Troubleshoot common App Volumes issues related to provisioning, assignment, and performance. - Understand the role of DEM in user environment personalization and policy enforcement. - Create and manage Application Personalization settings - Create and manage user and computer environment settings, including focusing on the top 5 DEM use cases. - Apply condition sets and policies for contextual user experience. - Troubleshoot DEM configurations and user profile issues.Recommended: - A working knowledge of Horizon 8 - A background in End-User Computing - Completed Horizon Deploy and Manage (HDM) courseIntermediate to advanced practitioners that manage, optimize and troubleshoot enterprise desktops and applications in their environment.1 Course introduction - Introductions and course logistics - Course objectives 2 Introduction to Omnissa Horizon 8 - Review Horizon 8 architecture - Understanding Roles and Privileges in Horizon 8 3 Navigating the Horizon Console - Horizon Console - Horizon Help Desk Tool - Horizon Performance Tracker - Working with Role-Based Delegation Administration 4 Horizon Agent - Introduction to the Horizon Agent - Securing Horizon connections - Installation and configuration options - Horizon Agent and Remote Desktop Features 5 Horizon Client - Introduction to Horizon Client - Install and configure - Horizon Client settings - Horizon Client connectivity and security - Horizon Client features 6 Creating the Windows Desktop Image - Build a Windows Desktop Image - Preparation for Image Build - Agents - Optimizing the Windows Image - Understand Templates and Snapshots 7 Preparing Virtual Desktop Pools - Overview of Windows virtual desktop pools - Pool creation process workflows - Pool administration tasks 8 Horizon Remote Desktop Session Host Services - Introduction to RDS Desktop and Application Pools - How Does RDS Works - Creating the RDS Application and Desktop Pools - Remote Desktop Services Host Manual Farms - Accessing and Configuring RDS Pools - Remote Desktop Services Host Automated Farms - Horizon Remote Desktop Services Load Balancing 9 Creating Linux Virtual Desktops - Linux Deployment Overview - Linux Machine Preparation - Working with the Easy Setup Tool 10 Update images and pools - Upgrading a Golden Image - Upgrading a virtual desktop pool 11 Introduction to monitoring, logs, and troubleshooting - Understanding Monitoring in Horizon 8 - Understanding Horizon 8 Logs - Introduction to Troubleshooting 12 Horizon connection troubleshooting - Understanding Horizon connections - Horizon connections load balancing - Troubleshooting Horizon connections - Key ports and protocols - Black screen 13 Troubleshooting machines and desktops - Help Desk tool deep dive - Troubleshooting machines and desktops - Troubleshooting Linux desktops 14 Optimizing Windows desktops and servers - Why optimize a Windows image? - Windows OS Optimization Tool for Horizon - Using Automation to build optimized Windows images - Lab: Building a Windows image using the OS Optimization Tool for Horizon 15 Troubleshooting Instant Clones - Troubleshooting Instant Clones 16 Troubleshooting Horizon Client - Horizon Client for Windows - Horizon Client for Linux - Horizon Client for Mac - Horizon Web Client (HTML Access) 17 Troubleshooting device redirection - Device redirection - Nested RDSH redirection 18 Introduction to App Volumes - App Volumes Overview - App Volumes Applications and Packages - Understand Application Lifecycle Management - Writable Volumes - App Volumes Architecture 19 Capture and deliver App Volumes packages - Packaging Applications - Delivering Applications - Updating Applications 20 Introduction to Dynamic Environment Manager - Dynamic Environment Manager Overview - Explore the DEM Management Console - Learn about DEM Personalization - Learn about DEM User and Computer Environment - Learn about DEM Condition Sets - Dynamic Environment Manager Architecture 21 Deliver a persistent user experience with Dynamic Environment Manager - Explore DEM Personalization - Configure ADMX-Based settings, Application Blocking, and Privilege Elevation - Deliver the experience with Horizon Smart Policies, Condition Sets, and Triggered Tasks 22 Troubleshooting App Volumes and Dynamic Environment Manager - App Volumes troubleshooting basics - Dynamic Environment Manager troubleshooting basics1 Course introduction - Introductions and course logistics - Course objectives 2 Introduction to Omnissa Horizon 8 - Review Horizon 8 architecture - Understanding Roles and Privileges in Horizon 8 3 Navigating the Horizon Console - Horizon Console - Horizon Help Desk Tool - Horizon Performance Tracker - Working with Role-Based Delegation Administration 4 Horizon Agent - Introduction to the Horizon Agent - Securing Horizon connections - Installation and configuration options - Horizon Agent and Remote Desktop Features 5 Horizon Client - Introduction to Horizon Client - Install and configure - Horizon Client settings - Horizon Client connectivity and security - Horizon Client features 6 Creating the Windows Desktop Image - Build a Windows Desktop Image - Preparation for Image Build - Agents - Optimizing the Windows Image - Understand Templates and Snapshots 7 Preparing Virtual Desktop Pools - Overview of Windows virtual desktop pools - Pool creation process workflows - Pool administration tasks 8 Horizon Remote Desktop Session Host Services - Introduction to RDS Desktop and Application Pools - How Does RDS Works - Creating the RDS Application and Desktop Pools - Remote Desktop Services Host Manual Farms - Accessing and Configuring RDS Pools - Remote Desktop Services Host Automated Farms - Horizon Remote Desktop Services Load Balancing 9 Creating Linux Virtual Desktops - Linux Deployment Overview - Linux Machine Preparation - Working with the Easy Setup Tool 10 Update images and pools - Upgrading a Golden Image - Upgrading a virtual desktop pool 11 Introduction to monitoring, logs, and troubleshooting - Understanding Monitoring in Horizon 8 - Understanding Horizon 8 Logs - Introduction to Troubleshooting 12 Horizon connection troubleshooting - Understanding Horizon connections - Horizon connections load balancing - Troubleshooting Horizon connections - Key ports and protocols - Black screen 13 Troubleshooting machines and desktops - Help Desk tool deep dive - Troubleshooting machines and desktops - Troubleshooting Linux desktops 14 Optimizing Windows desktops and servers - Why optimize a Windows image? - Windows OS Optimization Tool for Horizon - Using Automation to build optimized Windows images - Lab: Building a Windows image using the OS Optimization Tool for Horizon 15 Troubleshooting Instant Clones - Troubleshooting Instant Clones 16 Troubleshooting Horizon Client - Horizon Client for Windows - Horizon Client for Linux - Horizon Client for Mac - Horizon Web Client (HTML Access) 17 Troubleshooting device redirection - Device redirection - Nested RDSH redirection 18 Introduction to App Volumes - App Volumes Overview - App Volumes Applications and Packages - Understand Application Lifecycle Management - Writable Volumes - App Volumes Architecture 19 Capture and deliver App Volumes packages - Packaging Applications - Delivering Applications - Updating Applications 20 Introduction to Dynamic Environment Manager - Dynamic Environment Manager Overview - Explore the DEM Management Console - Learn about DEM Personalization - Learn about DEM User and Computer Environment - Learn about DEM Condition Sets - Dynamic Environment Manager Architecture 21 Deliver a persistent user experience with Dynamic Environment Manager - Explore DEM Personalization - Configure ADMX-Based settings, Application Blocking, and Privilege Elevation - Deliver the experience with Horizon Smart Policies, Condition Sets, and Triggered Tasks 22 Troubleshooting App Volumes and Dynamic Environment Manager - App Volumes troubleshooting basics - Dynamic Environment Manager troubleshooting basics5 jours3675.003750.003750.003750.003750.003750.00