<?xml version="1.0" encoding="utf-8" ?>
<!DOCTYPE FL_Course SYSTEM "https://www.flane.de/dtd/fl_course095.dtd"><?xml-stylesheet type="text/xsl" href="https://portal.flane.ch/css/xml-course.xsl"?><course productid="32478" language="fr" source="https://portal.flane.ch/swisscom/fr/xml-course/mp-toc" lastchanged="2025-07-29T12:18:17+02:00" parent="https://portal.flane.ch/swisscom/fr/xml-courses"><title>Theory Of Constraints – For Project and IT Service Management</title><productcode>TOC</productcode><vendorcode>MP</vendorcode><vendorname>Management &amp; Professional Skills</vendorname><fullproductcode>MP-TOC</fullproductcode><version>1.0</version><objective>&lt;p&gt;You have a basic understanding of how Theory Of Constraints works and how to use it when working on a project or in an IT Service Desk.&lt;/p&gt;</objective><essentials>&lt;p&gt;None&lt;/p&gt;</essentials><audience>&lt;p&gt;Employees working in a startup, on projects, or on an IT service desk.&lt;/p&gt;</audience><contents>&lt;ul&gt;
&lt;li&gt;Drum Buffer Rope Principle
&lt;ul&gt;
&lt;li&gt;Identify - Identify tight fit (Drum)&lt;/li&gt;&lt;li&gt;Exploit - set buffers and set up tight fits&lt;/li&gt;&lt;li&gt;Subordinate - synchronize material release via EP plan and the Rope&lt;/li&gt;&lt;li&gt;Strengths - sustainably strengthen capacity of the bottleneck&lt;/li&gt;&lt;li&gt;Avoid inertia - go back to point 1&lt;/li&gt;&lt;/ul&gt;&lt;/li&gt;&lt;li&gt;Use in projects and in the IT service desk&lt;/li&gt;&lt;/ul&gt;</contents><objective_plain>You have a basic understanding of how Theory Of Constraints works and how to use it when working on a project or in an IT Service Desk.</objective_plain><essentials_plain>None</essentials_plain><audience_plain>Employees working in a startup, on projects, or on an IT service desk.</audience_plain><contents_plain>- Drum Buffer Rope Principle

- Identify - Identify tight fit (Drum)
- Exploit - set buffers and set up tight fits
- Subordinate - synchronize material release via EP plan and the Rope
- Strengths - sustainably strengthen capacity of the bottleneck
- Avoid inertia - go back to point 1
- Use in projects and in the IT service desk</contents_plain><duration unit="d" days="1">1 jour</duration><pricelist><price country="DE" currency="EUR">950.00</price><price country="AT" currency="EUR">950.00</price><price country="CH" currency="EUR">950.00</price><price country="GB" currency="GBP">840.00</price><price country="IT" currency="EUR">950.00</price></pricelist><miles/></course>