<?xml version="1.0" encoding="utf-8" ?>
<!DOCTYPE FL_Course SYSTEM "https://www.flane.de/dtd/fl_course095.dtd"><?xml-stylesheet type="text/xsl" href="https://portal.flane.ch/css/xml-course.xsl"?><course productid="32676" language="fr" source="https://portal.flane.ch/swisscom/fr/xml-course/masterclass-oaicgptws" lastchanged="2026-01-13T18:34:28+01:00" parent="https://portal.flane.ch/swisscom/fr/xml-courses"><title>Master Class: Integrating OpenAI ChatGPT with Microsoft Services Deep Dive</title><productcode>OAICGPTWS</productcode><vendorcode>MT</vendorcode><vendorname>Master Class</vendorname><fullproductcode>MT-OAICGPTWS</fullproductcode><version>1.0</version><audience>&lt;ul&gt;
&lt;li&gt;Individuals new to OpenAI or ChatGPT who want a complete, structured introduction.&lt;/li&gt;&lt;li&gt;Professionals who need clarity on models vs. products, pricing, and capabilities.&lt;/li&gt;&lt;li&gt;Teams adopting ChatGPT for research, data work, coding, voice, connectors, or business transformation.&lt;/li&gt;&lt;li&gt;Anyone preparing to build or use ChatGPT Agents.&lt;/li&gt;&lt;/ul&gt;</audience><contents>&lt;h5&gt;Day 1 &amp;mdash; Foundations&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Purpose and mission&lt;/li&gt;&lt;li&gt;What OpenAI provides (high-level products and APIs)&lt;/li&gt;&lt;li&gt;What GPT models are&lt;/li&gt;&lt;li&gt;How they differ across families (GPT-5, o-series, GPT-4.1, GPT-4o, Realtime)&lt;/li&gt;&lt;li&gt;What ChatGPT is as a product&lt;/li&gt;&lt;li&gt;How it originated and evolved&lt;/li&gt;&lt;li&gt;Infrastructure and security (Azure AI supercomputers)&lt;/li&gt;&lt;li&gt;Pricing overview: tokens, API usage, ChatGPT plans&lt;/li&gt;&lt;li&gt;How to choose models + cost planning basics&lt;/li&gt;&lt;li&gt;Model retirements and misconceptions&lt;/li&gt;&lt;li&gt;Compliance, privacy, responsible use fundamentals&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;Activity: hands-on where learners practice real-world prompting, iterative refinement, and multi-step task execution to master GPT for professional productivity and problem-solving&lt;/p&gt;
&lt;h5&gt;Day 2 &amp;mdash; Using ChatGPT Effectively&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;What You Can &amp;amp; Cannot Do with ChatGPT&lt;/li&gt;&lt;li&gt;Search &amp;amp; Deep Research&lt;/li&gt;&lt;li&gt;Projects with Built-In Memory&lt;/li&gt;&lt;li&gt;Voice &amp;amp; Realtime&lt;/li&gt;&lt;li&gt;Data Analysis, Coding, Canvas/Coding, Custom Flows&lt;/li&gt;&lt;li&gt;Access Methods&lt;/li&gt;&lt;li&gt;Account &amp;amp; Privacy&lt;/li&gt;&lt;li&gt;File and Data Handling&lt;/li&gt;&lt;li&gt;Custom GPTs, Agents, Connectors&lt;/li&gt;&lt;li&gt;Azure OpenAI Service&lt;/li&gt;&lt;li&gt;Business Transformation Roadmap&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;Activity: hands-on where learners use planning, structured prompts, and self-critique to produce reliable, professional-grade GPT outputs.&lt;/p&gt;
&lt;h5&gt;Day 3 &amp;mdash; ChatGPT Agents&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Why agents exist&lt;/li&gt;&lt;li&gt;What problems they solve&lt;/li&gt;&lt;li&gt;What ChatGPT Agents are&lt;/li&gt;&lt;li&gt;How they differ from standard GPT conversations&lt;/li&gt;&lt;li&gt;How agents are structured&lt;/li&gt;&lt;li&gt;Single and multi-agent systems&lt;/li&gt;&lt;li&gt;Tools and guardrails&lt;/li&gt;&lt;li&gt;Agents in different business use cases&lt;/li&gt;&lt;li&gt;How they operate using tools, memory, and instructions&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;Activity: hands-on demo where we showcase how to build and test a basic ChatGPT Agent inside an OpenAI Project, configure its role and tools, and refine its behavior through guided instructions and self-review.&lt;/p&gt;</contents><audience_plain>- Individuals new to OpenAI or ChatGPT who want a complete, structured introduction.
- Professionals who need clarity on models vs. products, pricing, and capabilities.
- Teams adopting ChatGPT for research, data work, coding, voice, connectors, or business transformation.
- Anyone preparing to build or use ChatGPT Agents.</audience_plain><contents_plain>Day 1 — Foundations


- Purpose and mission
- What OpenAI provides (high-level products and APIs)
- What GPT models are
- How they differ across families (GPT-5, o-series, GPT-4.1, GPT-4o, Realtime)
- What ChatGPT is as a product
- How it originated and evolved
- Infrastructure and security (Azure AI supercomputers)
- Pricing overview: tokens, API usage, ChatGPT plans
- How to choose models + cost planning basics
- Model retirements and misconceptions
- Compliance, privacy, responsible use fundamentals
Activity: hands-on where learners practice real-world prompting, iterative refinement, and multi-step task execution to master GPT for professional productivity and problem-solving

Day 2 — Using ChatGPT Effectively


- What You Can &amp; Cannot Do with ChatGPT
- Search &amp; Deep Research
- Projects with Built-In Memory
- Voice &amp; Realtime
- Data Analysis, Coding, Canvas/Coding, Custom Flows
- Access Methods
- Account &amp; Privacy
- File and Data Handling
- Custom GPTs, Agents, Connectors
- Azure OpenAI Service
- Business Transformation Roadmap
Activity: hands-on where learners use planning, structured prompts, and self-critique to produce reliable, professional-grade GPT outputs.

Day 3 — ChatGPT Agents


- Why agents exist
- What problems they solve
- What ChatGPT Agents are
- How they differ from standard GPT conversations
- How agents are structured
- Single and multi-agent systems
- Tools and guardrails
- Agents in different business use cases
- How they operate using tools, memory, and instructions
Activity: hands-on demo where we showcase how to build and test a basic ChatGPT Agent inside an OpenAI Project, configure its role and tools, and refine its behavior through guided instructions and self-review.</contents_plain><duration unit="d" days="3">3 jours</duration><pricelist><price country="AU" currency="USD">2995.00</price><price country="SG" currency="USD">2995.00</price><price country="IN" currency="USD">2995.00</price><price country="IT" currency="EUR">4950.00</price><price country="NL" currency="EUR">4950.00</price><price country="PL" currency="EUR">4950.00</price><price country="AE" currency="USD">5412.87</price><price country="GB" currency="GBP">4120.00</price><price country="DE" currency="EUR">2990.00</price><price country="AT" currency="EUR">2990.00</price><price country="CH" currency="CHF">2990.00</price><price country="SE" currency="EUR">2990.00</price><price country="SI" currency="EUR">2990.00</price></pricelist><miles/></course>