I5SLISITITILIT-I5SLIS1.0<ul> <li>Ensures strategic capabilities are fit for purpose and support the organisation&rsquo;s vision and mission</li><li>Formalizes and develops existing strategic capabilities with clearer governance and communication</li><li>Improves the performance of key parts of the Service Value System (SVS), particularly governance, while considering all four dimensions of service management</li><li>Provides clarity and confidence to make balanced, sustainable decisions while maintaining focus on purpose and values</li></ul><ul> <li>Any ITIL 4 certification or</li><li><span class="cms-link-marked"><a class="fl-href-prod" href="/swisscom/fr/course/itil-itil5f"><svg role="img" aria-hidden="true" focusable="false" data-nosnippet class="cms-linkmark"><use xlink:href="/css/img/icnset-linkmarks.svg#linkmark"></use></svg>ITIL Version 5 Foundation <span class="fl-prod-pcode">(ITIL5F)</span></a></span></li><li>Accredited training or Official eLearning</li></ul><ul> <li>Leaders with strategic responsibility at all levels of the organization</li><li>Professionals with tactical responsibility for implementing strategy</li><li>Professionals with operational responsibility for supporting strategic objectives</li></ul><ul> <li>Key ITIL terms and definitions</li><li>The ITIL Strategy Management Model</li><li>Strategic capabilities</li><li>ITIL and other frameworks</li></ul>- Ensures strategic capabilities are fit for purpose and support the organisation’s vision and mission - Formalizes and develops existing strategic capabilities with clearer governance and communication - Improves the performance of key parts of the Service Value System (SVS), particularly governance, while considering all four dimensions of service management - Provides clarity and confidence to make balanced, sustainable decisions while maintaining focus on purpose and values- Any ITIL 4 certification or - ITIL Version 5 Foundation (ITIL5F) - Accredited training or Official eLearning- Leaders with strategic responsibility at all levels of the organization - Professionals with tactical responsibility for implementing strategy - Professionals with operational responsibility for supporting strategic objectives- Key ITIL terms and definitions - The ITIL Strategy Management Model - Strategic capabilities - ITIL and other frameworks3 jours1795.001795.001795.001795.001795.00