<?xml version="1.0" encoding="utf-8" ?>
<!DOCTYPE FL_Course SYSTEM "https://www.flane.de/dtd/fl_course095.dtd"><?xml-stylesheet type="text/xsl" href="https://portal.flane.ch/css/xml-course.xsl"?><course productid="37244" language="fr" source="https://portal.flane.ch/swisscom/fr/xml-course/google-aaegc" lastchanged="2026-06-09T17:32:44+02:00" parent="https://portal.flane.ch/swisscom/fr/xml-courses"><title>AI Agent Essentials on Google Cloud</title><productcode>AAEGC</productcode><vendorcode>GO</vendorcode><vendorname>Google</vendorname><fullproductcode>GO-AAEGC</fullproductcode><version>1.0</version><objective>&lt;ul&gt;
&lt;li&gt;Distinguish between &amp;quot;Librarian&amp;quot; (Stage 2) and &amp;quot;Chief of Staff&amp;quot; (Stage 3) AI agents.&lt;/li&gt;&lt;li&gt;Direct the construction of functional, grounded agents using the Agentic Build Loop.&lt;/li&gt;&lt;li&gt;Implement Human-in-the-Loop oversight models to manage business risk.&lt;/li&gt;&lt;li&gt;Drive responsible agentic transformation and scale departmental capacity.&lt;/li&gt;&lt;/ul&gt;</objective><essentials>&lt;ul&gt;
&lt;li&gt;A basic understanding of Generative AI: Knowing the difference between a simple &amp;quot;one-off&amp;quot; prompt and a continuous conversation with AI.&lt;/li&gt;&lt;li&gt;Deep knowledge of your own business processes: Being able to clearly describe the step-by-step path a task takes through your department.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;em&gt;Helpful to be familiar with:&lt;/em&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Identifying &amp;quot;Manual Toil&amp;quot;: Spotting the specific, repetitive tasks that act as bottlenecks in your team&amp;#039;s daily schedule.&lt;/li&gt;&lt;li&gt;The &amp;quot;Director&amp;quot; Mindset: A willingness to shift from &amp;quot;doing the work yourself&amp;quot; to &amp;quot;defining the rules&amp;quot; for a digital collaborator.&lt;/li&gt;&lt;/ul&gt;</essentials><audience>&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;Department Heads:&lt;/strong&gt; Need to grow their team&amp;rsquo;s impact without the burnout of increasing headcount. They will learn to oversee digital &amp;quot;Chiefs of Staff&amp;quot; to reclaim their work week and focus on high-level strategy.&lt;/li&gt;&lt;li&gt;&lt;strong&gt;Change Agents: &lt;/strong&gt;Responsible for fixing the clunky, repetitive tasks that slow everyone down. They will learn how to use the Agentic Build Loop to transform &amp;quot;Manual Toil&amp;quot; into smooth, automated workflows.&lt;/li&gt;&lt;li&gt;&lt;strong&gt;Strategic Architects:&lt;/strong&gt; Need to understand how to turn business rules into reliable AI actions. They will gain the skills to design secure &amp;quot;Playbooks&amp;quot; and human safety checks to ensure every agent stays on track and protects the company&amp;#039;s data.&lt;/li&gt;&lt;/ul&gt;</audience><comments>&lt;h4&gt;Module 1 - Foundations of Agentic AI&lt;/h4&gt;&lt;p&gt;
&lt;strong&gt;Topics:&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;1. You Already Know Agents&lt;/li&gt;&lt;li&gt;2. What Is an AI Agent, Really?&lt;/li&gt;&lt;li&gt;3. The Models Behind the Agents&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;Objectives:&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Recognize that AI agents are already embedded in everyday personal and professional life.&lt;/li&gt;&lt;li&gt;Define an AI agent in non-technical language and distinguish it from chatbots and automation.&lt;/li&gt;&lt;li&gt;Explain the AI models that power agents and why the model is not the agent.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;Activities:&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;1 discussion&lt;/li&gt;&lt;/ul&gt;&lt;h4&gt;Module 2 - Building &amp;amp; Deploying Agents&lt;/h4&gt;&lt;p&gt;
&lt;strong&gt;Topics:&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;1. The Build Spectrum&lt;/li&gt;&lt;li&gt;2. Building an Enterprise AI Agent&lt;/li&gt;&lt;li&gt;3. The Decision Framework&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;Objectives:&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Identify the spectrum of agent-building approaches and the trade-offs of each.&lt;/li&gt;&lt;li&gt;Build a functional Enterprise AI Agent in Gemini Enterprise to solve a business problem.&lt;/li&gt;&lt;li&gt;Determine which build approach fits a given use case, skill level, and organizational context.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;Activites:&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;1 live demo&lt;/li&gt;&lt;/ul&gt;&lt;h4&gt;Module 3 - Security, Resilience &amp;amp; Oversight&lt;/h4&gt;&lt;p&gt;
&lt;strong&gt;Topics:&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;1. When Agents Go Wrong&lt;/li&gt;&lt;li&gt;2. Keeping Agents in Check&lt;/li&gt;&lt;li&gt;3. Resilience &amp;amp; Security&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;Objectives:&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Identify specific failure modes and assess the potential business impact.&lt;/li&gt;&lt;li&gt;Apply human oversight models (HITL/HOTL) appropriate to the risk level.&lt;/li&gt;&lt;li&gt;Describe the controls and resilience strategies required for enterprise deployments.&lt;/li&gt;&lt;/ul&gt;&lt;h4&gt;Module 4 - Governance &amp;amp; The Agentic Future&lt;/h4&gt;&lt;p&gt;
&lt;strong&gt;Topics:&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;1. Governing AI Agents at Scale&lt;/li&gt;&lt;li&gt;2. Speaking the Language&lt;/li&gt;&lt;li&gt;3. Your 30-Day Action Plan&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;Objectives:&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Articulate the principles and structures needed to govern agentic AI across an enterprise.&lt;/li&gt;&lt;li&gt;Communicate confidently about AI agents with stakeholders.&lt;/li&gt;&lt;li&gt;Synthesize an actionable personal plan for agentic use and advocacy.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;Activities:&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;1 activity&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 5 - Summary and Quiz&lt;/h5&gt;&lt;p&gt;
&lt;strong&gt;Topics:&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Review of Core Concepts&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;Objectives:&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Evaluate understanding of core course concepts through scenario-based questions.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;Activities:&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;5 scenario-based multiple choice questions&lt;/li&gt;&lt;/ul&gt;</comments><objective_plain>- Distinguish between &quot;Librarian&quot; (Stage 2) and &quot;Chief of Staff&quot; (Stage 3) AI agents.
- Direct the construction of functional, grounded agents using the Agentic Build Loop.
- Implement Human-in-the-Loop oversight models to manage business risk.
- Drive responsible agentic transformation and scale departmental capacity.</objective_plain><essentials_plain>- A basic understanding of Generative AI: Knowing the difference between a simple &quot;one-off&quot; prompt and a continuous conversation with AI.
- Deep knowledge of your own business processes: Being able to clearly describe the step-by-step path a task takes through your department.
Helpful to be familiar with:



- Identifying &quot;Manual Toil&quot;: Spotting the specific, repetitive tasks that act as bottlenecks in your team's daily schedule.
- The &quot;Director&quot; Mindset: A willingness to shift from &quot;doing the work yourself&quot; to &quot;defining the rules&quot; for a digital collaborator.</essentials_plain><audience_plain>- Department Heads: Need to grow their team’s impact without the burnout of increasing headcount. They will learn to oversee digital &quot;Chiefs of Staff&quot; to reclaim their work week and focus on high-level strategy.
- Change Agents: Responsible for fixing the clunky, repetitive tasks that slow everyone down. They will learn how to use the Agentic Build Loop to transform &quot;Manual Toil&quot; into smooth, automated workflows.
- Strategic Architects: Need to understand how to turn business rules into reliable AI actions. They will gain the skills to design secure &quot;Playbooks&quot; and human safety checks to ensure every agent stays on track and protects the company's data.</audience_plain><comments_plain>Module 1 - Foundations of Agentic AI


Topics:



- 1. You Already Know Agents
- 2. What Is an AI Agent, Really?
- 3. The Models Behind the Agents
Objectives:



- Recognize that AI agents are already embedded in everyday personal and professional life.
- Define an AI agent in non-technical language and distinguish it from chatbots and automation.
- Explain the AI models that power agents and why the model is not the agent.
Activities:



- 1 discussion
Module 2 - Building &amp; Deploying Agents


Topics:



- 1. The Build Spectrum
- 2. Building an Enterprise AI Agent
- 3. The Decision Framework
Objectives:



- Identify the spectrum of agent-building approaches and the trade-offs of each.
- Build a functional Enterprise AI Agent in Gemini Enterprise to solve a business problem.
- Determine which build approach fits a given use case, skill level, and organizational context.
Activites:



- 1 live demo
Module 3 - Security, Resilience &amp; Oversight


Topics:



- 1. When Agents Go Wrong
- 2. Keeping Agents in Check
- 3. Resilience &amp; Security
Objectives:



- Identify specific failure modes and assess the potential business impact.
- Apply human oversight models (HITL/HOTL) appropriate to the risk level.
- Describe the controls and resilience strategies required for enterprise deployments.
Module 4 - Governance &amp; The Agentic Future


Topics:



- 1. Governing AI Agents at Scale
- 2. Speaking the Language
- 3. Your 30-Day Action Plan
Objectives:



- Articulate the principles and structures needed to govern agentic AI across an enterprise.
- Communicate confidently about AI agents with stakeholders.
- Synthesize an actionable personal plan for agentic use and advocacy.
Activities:



- 1 activity
Module 5 - Summary and Quiz


Topics:



- Review of Core Concepts
Objectives:



- Evaluate understanding of core course concepts through scenario-based questions.
Activities:



- 5 scenario-based multiple choice questions</comments_plain><duration unit="d" days="0">3 heures</duration><pricelist><price country="US" currency="USD">350.00</price><price country="CA" currency="CAD">485.00</price><price country="DE" currency="EUR">300.00</price><price country="AT" currency="EUR">300.00</price><price country="CH" currency="CHF">300.00</price><price country="SE" currency="EUR">300.00</price><price country="SI" currency="EUR">300.00</price></pricelist><miles/></course>