<?xml version="1.0" encoding="utf-8" ?>
<!DOCTYPE FL_Course SYSTEM "https://www.flane.de/dtd/fl_course095.dtd"><?xml-stylesheet type="text/xsl" href="https://portal.flane.ch/css/xml-course.xsl"?><course productid="35095" language="fr" source="https://portal.flane.ch/swisscom/fr/xml-course/cisco-clwxcall" lastchanged="2026-02-12T09:22:55+01:00" parent="https://portal.flane.ch/swisscom/fr/xml-courses"><title>The Essentials of Webex Calling</title><productcode>CLWXCALL</productcode><vendorcode>CI</vendorcode><vendorname>Cisco</vendorname><fullproductcode>CI-CLWXCALL</fullproductcode><version>1.0</version><objective>&lt;ul&gt;
&lt;li&gt;Introduce the components that make up the Webex solution, including Webex Meetings, Webex Messaging, and Webex Calling&lt;/li&gt;&lt;li&gt;Introduce the components that make up Webex Calling Control Hub, including analytics, troubleshooting, and reporting&lt;/li&gt;&lt;li&gt;Introduce the Management feature of Webex Control Hub, including how to set it up for a business&lt;/li&gt;&lt;li&gt;Introduce the Services section of the Webex Control Hub, including the Webex Services, Cloud-Connected Unified Communications Services, and Hybrid Services&lt;/li&gt;&lt;li&gt;Identify the methods available to add users to the Webex Control Hub&lt;/li&gt;&lt;li&gt;Explain Cisco IP Phone software registration with Webex Control Hub, eligible devices, and provisioning methods&lt;/li&gt;&lt;li&gt;Explain how an administrator can configure calling features from the Webex Control Hub that will affect the organization&lt;/li&gt;&lt;li&gt;Understand how users or administrators can configure calling features either from the Webex Control Hub or from their personal user portal&lt;/li&gt;&lt;li&gt;Introduce the three different methods available to bring PSTN calling capabilities into the Webex calling solution&lt;/li&gt;&lt;li&gt;Identify the different types of Cisco routers, as well as third-party routers, that can support the local gateway in a premises-based PSTN deployment&lt;/li&gt;&lt;li&gt;Describe different deployment scenarios using the local gateway in a premises-based PSTN Webex Calling solution&lt;/li&gt;&lt;li&gt;Understand how the high-availability solution within Cisco routers can be used in a Webex Calling deployment to offer failover for the local gateway and the Cisco Unified Border Element&lt;/li&gt;&lt;li&gt;Configure the Webex Control Hub to support Webex Calling in a premises-based PSTN deployment&lt;/li&gt;&lt;li&gt;Configure Cisco Unified Border Element and local gateway settings on a Cisco router to support Webex Calling using a premises-based PSTN deployment&lt;/li&gt;&lt;li&gt;Describe different methods that can be used to troubleshoot setup issues and media issues when configuring Webex Calling using the premises-based PSTN deployment&lt;/li&gt;&lt;/ul&gt;</objective><essentials>&lt;p&gt;There are no formal prerequisites for this training. However, the knowledge and skills you are recommended to have before attending this training are:
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;A basic understanding of unified communications&lt;/li&gt;&lt;li&gt;A basic understanding of cloud-based unified communications solutions&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;
These skills can be found in the following Cisco Learning Offerings:  
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span class=&quot;cms-link-marked&quot;&gt;&lt;a class=&quot;fl-href-prod&quot; href=&quot;/swisscom/fr/course/cisco-clfndu&quot;&gt;&lt;svg role=&quot;img&quot; aria-hidden=&quot;true&quot; focusable=&quot;false&quot; data-nosnippet class=&quot;cms-linkmark&quot;&gt;&lt;use xlink:href=&quot;/css/img/icnset-linkmarks.svg#linkmark&quot;&gt;&lt;/use&gt;&lt;/svg&gt;Understanding Cisco Collaboration Foundations &lt;span class=&quot;fl-prod-pcode&quot;&gt;(CLFNDU)&lt;/span&gt;&lt;/a&gt;&lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span class=&quot;cms-link-marked&quot;&gt;&lt;a class=&quot;fl-href-prod&quot; href=&quot;/swisscom/fr/course/cisco-clcor&quot;&gt;&lt;svg role=&quot;img&quot; aria-hidden=&quot;true&quot; focusable=&quot;false&quot; data-nosnippet class=&quot;cms-linkmark&quot;&gt;&lt;use xlink:href=&quot;/css/img/icnset-linkmarks.svg#linkmark&quot;&gt;&lt;/use&gt;&lt;/svg&gt;Implementing and Operating Cisco Collaboration Core Technologies &lt;span class=&quot;fl-prod-pcode&quot;&gt;(CLCOR)&lt;/span&gt;&lt;/a&gt;&lt;/span&gt;&lt;/li&gt;&lt;/ul&gt;</essentials><audience>&lt;ul&gt;
&lt;li&gt;Collaboration Engineers&lt;/li&gt;&lt;li&gt;Collaboration Administrators&lt;/li&gt;&lt;/ul&gt;</audience><outline>&lt;ul&gt;
&lt;li&gt;1. Webex Overview&lt;/li&gt;&lt;li&gt;2. Webex Control Hub Overview and Monitoring&lt;/li&gt;&lt;li&gt;3. Webex Control Hub Management&lt;/li&gt;&lt;li&gt;4. Webex Control Hub Services&lt;/li&gt;&lt;li&gt;5. Methods to Add Users to Webex Control Hub&lt;/li&gt;&lt;li&gt;6. Methods to Add Devices to Webex Control Hub&lt;/li&gt;&lt;li&gt;7. Admin-Configurable Webex Calling Features&lt;/li&gt;&lt;li&gt;8. User-Configurable Webex Calling Features&lt;/li&gt;&lt;li&gt;9. Webex Calling Public Switched Telephone Network Options&lt;/li&gt;&lt;li&gt;10. Routers Supporting Local Gateway&lt;/li&gt;&lt;li&gt;11. Deployment Scenarios for Local Gateways&lt;/li&gt;&lt;li&gt;12. Local Gateway and Cisco Unified Border Element with High Availability&lt;/li&gt;&lt;li&gt;13. Control Hub Settings for Webex Calling&lt;/li&gt;&lt;li&gt;14. Router Settings for Webex Calling&lt;/li&gt;&lt;li&gt;15. Webex Calling Troubleshooting&lt;/li&gt;&lt;/ul&gt;</outline><objective_plain>- Introduce the components that make up the Webex solution, including Webex Meetings, Webex Messaging, and Webex Calling
- Introduce the components that make up Webex Calling Control Hub, including analytics, troubleshooting, and reporting
- Introduce the Management feature of Webex Control Hub, including how to set it up for a business
- Introduce the Services section of the Webex Control Hub, including the Webex Services, Cloud-Connected Unified Communications Services, and Hybrid Services
- Identify the methods available to add users to the Webex Control Hub
- Explain Cisco IP Phone software registration with Webex Control Hub, eligible devices, and provisioning methods
- Explain how an administrator can configure calling features from the Webex Control Hub that will affect the organization
- Understand how users or administrators can configure calling features either from the Webex Control Hub or from their personal user portal
- Introduce the three different methods available to bring PSTN calling capabilities into the Webex calling solution
- Identify the different types of Cisco routers, as well as third-party routers, that can support the local gateway in a premises-based PSTN deployment
- Describe different deployment scenarios using the local gateway in a premises-based PSTN Webex Calling solution
- Understand how the high-availability solution within Cisco routers can be used in a Webex Calling deployment to offer failover for the local gateway and the Cisco Unified Border Element
- Configure the Webex Control Hub to support Webex Calling in a premises-based PSTN deployment
- Configure Cisco Unified Border Element and local gateway settings on a Cisco router to support Webex Calling using a premises-based PSTN deployment
- Describe different methods that can be used to troubleshoot setup issues and media issues when configuring Webex Calling using the premises-based PSTN deployment</objective_plain><essentials_plain>There are no formal prerequisites for this training. However, the knowledge and skills you are recommended to have before attending this training are:



- A basic understanding of unified communications
- A basic understanding of cloud-based unified communications solutions

These skills can be found in the following Cisco Learning Offerings:  



- Understanding Cisco Collaboration Foundations (CLFNDU)
- Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)</essentials_plain><audience_plain>- Collaboration Engineers
- Collaboration Administrators</audience_plain><outline_plain>- 1. Webex Overview
- 2. Webex Control Hub Overview and Monitoring
- 3. Webex Control Hub Management
- 4. Webex Control Hub Services
- 5. Methods to Add Users to Webex Control Hub
- 6. Methods to Add Devices to Webex Control Hub
- 7. Admin-Configurable Webex Calling Features
- 8. User-Configurable Webex Calling Features
- 9. Webex Calling Public Switched Telephone Network Options
- 10. Routers Supporting Local Gateway
- 11. Deployment Scenarios for Local Gateways
- 12. Local Gateway and Cisco Unified Border Element with High Availability
- 13. Control Hub Settings for Webex Calling
- 14. Router Settings for Webex Calling
- 15. Webex Calling Troubleshooting</outline_plain><duration unit="d" days="3">3 jours</duration><pricelist><price country="GB" currency="GBP">2295.00</price><price country="US" currency="USD">2695.00</price><price country="DE" currency="EUR">2290.00</price><price country="FR" currency="EUR">2660.00</price><price country="CA" currency="CAD">3720.00</price><price country="NL" currency="EUR">2795.00</price></pricelist><miles><milesvalue country="GB" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">27.00</milesvalue><milesvalue country="US" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">27.00</milesvalue><milesvalue country="CA" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">27.00</milesvalue><milesvalue country="SI" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">27.00</milesvalue><milesvalue country="SE" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">27.00</milesvalue><milesvalue country="IL" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">27.00</milesvalue><milesvalue country="EG" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">27.00</milesvalue><milesvalue country="AT" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">27.00</milesvalue><milesvalue country="UA" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">27.00</milesvalue><milesvalue country="CH" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">27.00</milesvalue><milesvalue country="DE" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">27.00</milesvalue></miles></course>