{"course":{"productid":29767,"modality":6,"active":true,"language":"fr","title":"Hardware Asset Management (HAM) Fundamentals","productcode":"HAM","vendorcode":"SQ","vendorname":"ServiceNow","fullproductcode":"SQ-HAM","courseware":{"has_ekit":false,"has_printkit":true,"language":""},"url":"https:\/\/portal.flane.ch\/course\/servicenow-ham","objective":"<p>Plan a design, identify the information required, how that information can be obtained, what the asset processes should look like, and how the technology can support these items<\/p>","essentials":"<p>Completion of System Administration\/Platform Fundamentals course is recommended prior to this course. In lieu of completing the System Administration\/Platform Fundamentals course, attendees should have basic familiarity with navigation within ServiceNow. A ServiceNow Foundations course is available on ServiceNow Community: ServiceNow Foundations<\/p>","contents":"<p>This 3-day interactive course will focus on:<\/p>\n<ul>\n<li>Controlling hardware and consumable inventory that is purchased and used<\/li><li>Managing the cost of purchasing and managing hardware assets<\/li><li>Managing the hardware asset life cycle from planning to disposal<\/li><li>Achieving compliance with relevant standards and regulations<\/li><li>Improving IT asset services to end users<\/li><li>Creating standards and processes for managing assets<\/li><\/ul>","summary":"<p>Attend Hardware Asset Management Fundamentals to learn how to set up an effective Hardware Asset Management (HAM) practice with key milestones, a variety of people and departments. Setting up an effective Hardware Asset Management (HAM) practice includes key milestones: planning a design, identifying the information required, how that information can be obtained, what the asset processes should look like, and how the technology can support these items. Most successful HAM programs involve a variety of people and departments, including IT, finance, services, and end users. Investing time and careful consideration to build out the HAM practice produces a higher quality outcome.<\/p>\n<p>An exam voucher is included in the course price.<\/p>","objective_plain":"Plan a design, identify the information required, how that information can be obtained, what the asset processes should look like, and how the technology can support these items","essentials_plain":"Completion of System Administration\/Platform Fundamentals course is recommended prior to this course. In lieu of completing the System Administration\/Platform Fundamentals course, attendees should have basic familiarity with navigation within ServiceNow. A ServiceNow Foundations course is available on ServiceNow Community: ServiceNow Foundations","contents_plain":"This 3-day interactive course will focus on:\n\n\n- Controlling hardware and consumable inventory that is purchased and used\n- Managing the cost of purchasing and managing hardware assets\n- Managing the hardware asset life cycle from planning to disposal\n- Achieving compliance with relevant standards and regulations\n- Improving IT asset services to end users\n- Creating standards and processes for managing assets","summary_plain":"Attend Hardware Asset Management Fundamentals to learn how to set up an effective Hardware Asset Management (HAM) practice with key milestones, a variety of people and departments. Setting up an effective Hardware Asset Management (HAM) practice includes key milestones: planning a design, identifying the information required, how that information can be obtained, what the asset processes should look like, and how the technology can support these items. Most successful HAM programs involve a variety of people and departments, including IT, finance, services, and end users. Investing time and careful consideration to build out the HAM practice produces a higher quality outcome.\n\nAn exam voucher is included in the course price.","version":"1.0","duration":{"unit":"d","value":3,"formatted":"3 jours"},"pricelist":{"List Price":{"US":{"country":"US","currency":"USD","taxrate":null,"price":2700},"CA":{"country":"CA","currency":"CAD","taxrate":null,"price":3725},"DE":{"country":"DE","currency":"EUR","taxrate":19,"price":2538},"CH":{"country":"CH","currency":"EUR","taxrate":8.1,"price":2538},"AT":{"country":"AT","currency":"EUR","taxrate":20,"price":2538}}},"lastchanged":"2024-04-29T16:13:17+02:00","parenturl":"https:\/\/portal.flane.ch\/swisscom\/fr\/json-courses","nexturl_course_schedule":"https:\/\/portal.flane.ch\/swisscom\/fr\/json-course-schedule\/29767","source_lang":"fr","source":"https:\/\/portal.flane.ch\/swisscom\/fr\/json-course\/servicenow-ham"}}