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<!DOCTYPE FL_Course SYSTEM "https://www.flane.de/dtd/fl_course095.dtd"><?xml-stylesheet type="text/xsl" href="https://portal.flane.ch/css/xml-course.xsl"?><course productid="11402" language="en" source="https://portal.flane.ch/swisscom/en/xml-course/vmware-nsxto" lastchanged="2026-03-19T09:08:28+01:00" parent="https://portal.flane.ch/swisscom/en/xml-courses"><title>VMware NSX: Troubleshooting and Operations</title><productcode>NSXTO</productcode><vendorcode>VM</vendorcode><vendorname>VMware</vendorname><fullproductcode>VM-NSXTO</fullproductcode><version>4.x</version><objective>&lt;p&gt;By the end of the course, you should be able to meet the following objectives:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Use the native tools available in NSX to identify and troubleshoot the problems.&lt;/li&gt;&lt;li&gt;Use VMware Aria Operations for Logs and VMware Aria Operations for Networks to identify and troubleshoot problems related to the NSX environment&lt;/li&gt;&lt;li&gt;Explain the NSX infrastructure components and the communications between them&lt;/li&gt;&lt;li&gt;Identify, analyze, and troubleshoot problems related to the management, control, and data planes in NSX&lt;/li&gt;&lt;li&gt;Identify, analyze, and troubleshoot problems related to infrastructure preparation and VMware NSX Edge deployments&lt;/li&gt;&lt;li&gt;Identify, analyze, and troubleshoot problems related to logical switching and logical routing&lt;/li&gt;&lt;li&gt;Identify, analyze, and troubleshoot network security problems related to the Distributed firewalls, Gateway firewalls, and Distributed IDS/IPS.&lt;/li&gt;&lt;li&gt;Identify, analyze, and troubleshoot problems related to VPN and VMware NSX Advanced Load Balancer&lt;/li&gt;&lt;li&gt;Identify the components and packet flows involved in the NSX datapath and troubleshoot related problems&lt;/li&gt;&lt;/ul&gt;</objective><essentials>&lt;p&gt;Before taking this course, you must complete the following course:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span class=&quot;cms-link-marked&quot;&gt;&lt;a class=&quot;fl-href-prod&quot; href=&quot;/swisscom/en/course/vmware-nsxicm4&quot;&gt;&lt;svg role=&quot;img&quot; aria-hidden=&quot;true&quot; focusable=&quot;false&quot; data-nosnippet class=&quot;cms-linkmark&quot;&gt;&lt;use xlink:href=&quot;/css/img/icnset-linkmarks.svg#linkmark&quot;&gt;&lt;/use&gt;&lt;/svg&gt;VMware NSX: Install, Configure, Manage [V4.0] &lt;span class=&quot;fl-prod-pcode&quot;&gt;(NSXICM4)&lt;/span&gt;&lt;/a&gt;&lt;/span&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;
&amp;emsp;
You should also have understanding or knowledge of these technologies:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Good understanding of TCP/IP services and protocols&lt;/li&gt;&lt;li&gt;Knowledge and working experience of computer networking and security, including:
&lt;ul&gt;
&lt;li&gt;Switching and routing technologies (L2 andL3)&lt;/li&gt;&lt;li&gt;Network and application delivery services (L4 through L7)&lt;/li&gt;&lt;li&gt;Firewalling (L4 through L7)&lt;/li&gt;&lt;li&gt;VMware vSphere environments&lt;/li&gt;&lt;/ul&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;The VMware Certified Professional &amp;ndash; Network Virtualization certification is recommended.&lt;/p&gt;</essentials><audience>&lt;ul&gt;
&lt;li&gt;Experienced system administrators and network administrators&lt;/li&gt;&lt;li&gt;Network and security professionals who work with enterprise networks&lt;/li&gt;&lt;/ul&gt;</audience><contents>&lt;h5&gt;1 Course Introduction&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Introduction and course logistics&lt;/li&gt;&lt;li&gt;Course objectives&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;2 NSX Operations and Tools&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Explain and validate the native troubleshooting tools for NSX&lt;/li&gt;&lt;li&gt;Configure syslog, IPFIX, and log collections for the NSX environment&lt;/li&gt;&lt;li&gt;Integrate NSX with VMware Aria Operations for Logs and VMware Aria Operations for Networks&lt;/li&gt;&lt;li&gt;Validate and review the API methods available to configure the NSX environment&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;3 Troubleshooting the NSX Management Cluster&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Describe the NSX Management cluster architecture, components, and communication channels&lt;/li&gt;&lt;li&gt;Identify the workflows involved in configuring the NSX Management cluster&lt;/li&gt;&lt;li&gt;Validate and troubleshoot the NSX Management cluster formation&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;4 Troubleshooting Infrastructure Preparation&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Describe the data plane architecture, components, and communication channels&lt;/li&gt;&lt;li&gt;Explain and troubleshoot VMware ESXi transport node preparation issues&lt;/li&gt;&lt;li&gt;Explain and troubleshoot NSX Edge deployment issues&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;5 Troubleshooting Logical Switching&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Describe the architecture of logical switching&lt;/li&gt;&lt;li&gt;List the modules and processes involved in configuring logical switching&lt;/li&gt;&lt;li&gt;Explain the importance of VDS in transport nodes&lt;/li&gt;&lt;li&gt;Review the architecture and workflows involved in attaching workloads to segments&lt;/li&gt;&lt;li&gt;Identify and troubleshoot common logical switching issues&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;6 Troubleshooting Logical Routing&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Review the architecture of logical routing&lt;/li&gt;&lt;li&gt;Explain the workflows involved in the configuration of Tier-0 and Tier-1 gateways&lt;/li&gt;&lt;li&gt;Explain the high availability modes and validate logical router placements&lt;/li&gt;&lt;li&gt;Identify and troubleshoot common logical routing issues using both BGP and OSPF&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;7 Troubleshooting Security&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Review the architecture of the Distributed Firewall&lt;/li&gt;&lt;li&gt;Explain the workflows involved in configuring the Distributed Firewall&lt;/li&gt;&lt;li&gt;Review the architecture of the Gateway Firewall&lt;/li&gt;&lt;li&gt;Explain the workflows involved in configuring the Gateway Firewall&lt;/li&gt;&lt;li&gt;Identify and troubleshoot common Distributed firewall and Gateway Firewall issues&lt;/li&gt;&lt;li&gt;Review the architecture and workflows involved in configuring Distributed IDS/IPS&lt;/li&gt;&lt;li&gt;Identify and troubleshoot common Distributed IDS/IPS problems.&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;8 Troubleshooting Services&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Review the NSX Advanced Load Balancer architecture and components&lt;/li&gt;&lt;li&gt;Identify and troubleshoot common NSX Advanced Load Balancer issues&lt;/li&gt;&lt;li&gt;Review the IPsec and L2 VPN architecture and components&lt;/li&gt;&lt;li&gt;Identify and troubleshoot common IPsec and L2 VPN issues&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;9 Datapath Walkthrough&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Verify and validate the path of the packet on the NSX datapath&lt;/li&gt;&lt;li&gt;Identify and perform packet captures at various points in the datapath&lt;/li&gt;&lt;li&gt;Use NSX CLI and native hypervisor commands to retrieve configurations involved in the NSX datapath&lt;/li&gt;&lt;/ul&gt;</contents><objective_plain>By the end of the course, you should be able to meet the following objectives:


- Use the native tools available in NSX to identify and troubleshoot the problems.
- Use VMware Aria Operations for Logs and VMware Aria Operations for Networks to identify and troubleshoot problems related to the NSX environment
- Explain the NSX infrastructure components and the communications between them
- Identify, analyze, and troubleshoot problems related to the management, control, and data planes in NSX
- Identify, analyze, and troubleshoot problems related to infrastructure preparation and VMware NSX Edge deployments
- Identify, analyze, and troubleshoot problems related to logical switching and logical routing
- Identify, analyze, and troubleshoot network security problems related to the Distributed firewalls, Gateway firewalls, and Distributed IDS/IPS.
- Identify, analyze, and troubleshoot problems related to VPN and VMware NSX Advanced Load Balancer
- Identify the components and packet flows involved in the NSX datapath and troubleshoot related problems</objective_plain><essentials_plain>Before taking this course, you must complete the following course:


- VMware NSX: Install, Configure, Manage [V4.0] (NSXICM4)

 
You should also have understanding or knowledge of these technologies:


- Good understanding of TCP/IP services and protocols
- Knowledge and working experience of computer networking and security, including:

- Switching and routing technologies (L2 andL3)
- Network and application delivery services (L4 through L7)
- Firewalling (L4 through L7)
- VMware vSphere environments
The VMware Certified Professional – Network Virtualization certification is recommended.</essentials_plain><audience_plain>- Experienced system administrators and network administrators
- Network and security professionals who work with enterprise networks</audience_plain><contents_plain>1 Course Introduction


- Introduction and course logistics
- Course objectives
2 NSX Operations and Tools


- Explain and validate the native troubleshooting tools for NSX
- Configure syslog, IPFIX, and log collections for the NSX environment
- Integrate NSX with VMware Aria Operations for Logs and VMware Aria Operations for Networks
- Validate and review the API methods available to configure the NSX environment
3 Troubleshooting the NSX Management Cluster


- Describe the NSX Management cluster architecture, components, and communication channels
- Identify the workflows involved in configuring the NSX Management cluster
- Validate and troubleshoot the NSX Management cluster formation
4 Troubleshooting Infrastructure Preparation


- Describe the data plane architecture, components, and communication channels
- Explain and troubleshoot VMware ESXi transport node preparation issues
- Explain and troubleshoot NSX Edge deployment issues
5 Troubleshooting Logical Switching


- Describe the architecture of logical switching
- List the modules and processes involved in configuring logical switching
- Explain the importance of VDS in transport nodes
- Review the architecture and workflows involved in attaching workloads to segments
- Identify and troubleshoot common logical switching issues
6 Troubleshooting Logical Routing


- Review the architecture of logical routing
- Explain the workflows involved in the configuration of Tier-0 and Tier-1 gateways
- Explain the high availability modes and validate logical router placements
- Identify and troubleshoot common logical routing issues using both BGP and OSPF
7 Troubleshooting Security


- Review the architecture of the Distributed Firewall
- Explain the workflows involved in configuring the Distributed Firewall
- Review the architecture of the Gateway Firewall
- Explain the workflows involved in configuring the Gateway Firewall
- Identify and troubleshoot common Distributed firewall and Gateway Firewall issues
- Review the architecture and workflows involved in configuring Distributed IDS/IPS
- Identify and troubleshoot common Distributed IDS/IPS problems.
8 Troubleshooting Services


- Review the NSX Advanced Load Balancer architecture and components
- Identify and troubleshoot common NSX Advanced Load Balancer issues
- Review the IPsec and L2 VPN architecture and components
- Identify and troubleshoot common IPsec and L2 VPN issues
9 Datapath Walkthrough


- Verify and validate the path of the packet on the NSX datapath
- Identify and perform packet captures at various points in the datapath
- Use NSX CLI and native hypervisor commands to retrieve configurations involved in the NSX datapath</contents_plain><duration unit="d" days="5">5 days</duration><pricelist><price country="DE" currency="EUR">3750.00</price><price country="US" currency="USD">4625.00</price><price country="NL" currency="EUR">3750.00</price><price country="BE" currency="EUR">3750.00</price><price country="DK" currency="EUR">3750.00</price><price country="SE" currency="USD">4625.00</price><price country="FI" currency="EUR">3750.00</price><price country="AT" currency="EUR">3750.00</price><price country="PL" currency="EUR">2060.00</price><price country="NO" currency="EUR">3750.00</price><price country="ES" currency="EUR">2060.00</price><price country="AE" currency="USD">3400.00</price><price country="SI" currency="EUR">2060.00</price><price country="FR" currency="EUR">3750.00</price><price country="IL" currency="ILS">13010.00</price><price country="MK" currency="EUR">2060.00</price><price country="GR" currency="EUR">2060.00</price><price country="HU" currency="EUR">2060.00</price><price country="CH" currency="CHF">4150.00</price><price country="CA" currency="CAD">6385.00</price></pricelist><miles><milesvalue country="DE" vendorcurrency="VTC" vendorcurrencyname="VMware Training Credits">46.00</milesvalue><milesvalue country="CH" vendorcurrency="VTC" vendorcurrencyname="VMware Training Credits">46.00</milesvalue><milesvalue country="PL" vendorcurrency="VTC" vendorcurrencyname="VMware Training Credits">26.00</milesvalue><milesvalue country="AT" vendorcurrency="PSO" vendorcurrencyname="VMware PSO Credits">45.00</milesvalue></miles></course>