<?xml version="1.0" encoding="utf-8" ?>
<!DOCTYPE FL_Course SYSTEM "https://www.flane.de/dtd/fl_course095.dtd"><?xml-stylesheet type="text/xsl" href="https://portal.flane.ch/css/xml-course.xsl"?><course productid="29785" language="en" source="https://portal.flane.ch/swisscom/en/xml-course/servicenow-saa" lastchanged="2024-04-29T16:15:22+02:00" parent="https://portal.flane.ch/swisscom/en/xml-courses"><title>ServiceNow Administration Advanced</title><productcode>SAA</productcode><vendorcode>SQ</vendorcode><vendorname>ServiceNow</vendorname><fullproductcode>SQ-SAA</fullproductcode><version>1.0</version><objective>&lt;p&gt;Learn about the robust controls in the base instance in modules and labs to reinforce daily tasks&lt;/p&gt;</objective><contents>&lt;p&gt;The System Administration Advanced course will prepare administrators through advanced concepts by:
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Identifying ServiceNow applications and application components&lt;/li&gt;&lt;li&gt;Explaining the difference between application configurations and customizations&lt;/li&gt;&lt;li&gt;Describing best practices for reporting efficiencies within the ServiceNow platform&lt;/li&gt;&lt;li&gt;Introduction to debugging tools&lt;/li&gt;&lt;li&gt;Explore ServiceNow Integrations&lt;/li&gt;&lt;li&gt;Identifying various factors affecting performance&lt;/li&gt;&lt;li&gt;Discussing different data paths into the ServiceNow platform&lt;/li&gt;&lt;/ul&gt;</contents><objective_plain>Learn about the robust controls in the base instance in modules and labs to reinforce daily tasks</objective_plain><contents_plain>The System Administration Advanced course will prepare administrators through advanced concepts by:



- Identifying ServiceNow applications and application components
- Explaining the difference between application configurations and customizations
- Describing best practices for reporting efficiencies within the ServiceNow platform
- Introduction to debugging tools
- Explore ServiceNow Integrations
- Identifying various factors affecting performance
- Discussing different data paths into the ServiceNow platform</contents_plain><duration unit="d" days="2">2 days</duration><pricelist><price country="US" currency="USD">1900.00</price><price country="CA" currency="CAD">2620.00</price><price country="DE" currency="EUR">1786.00</price><price country="CH" currency="EUR">1786.00</price><price country="AT" currency="EUR">1786.00</price></pricelist><miles/></course>