EMFSQServiceNowSQ-EMF1.0<ul> <li>Describe the capabilities and benefits of ITOM Health Event Management how it fits into the ITOM application suite</li><li>Learn to navigate key Event Management application components (e.g., operator workspace, dashboards, alert intelligence)</li><li>Capture and record events</li><li>Generate meaningful alerts from events</li><li>Create actionable tasks, such as incidents, from alerts</li><li>Use Agent Client Collector monitoring</li></ul><p>The following prerequisites are recommended, but not required:</p> <p><span class="cms-link-marked"><a class="fl-href-prod" href="/swisscom/en/course/servicenow-snaf"><svg role="img" aria-hidden="true" focusable="false" data-nosnippet class="cms-linkmark"><use xlink:href="/css/img/icnset-linkmarks.svg#linkmark"></use></svg>ServiceNow Administration Fundamentals <span class="fl-prod-pcode">(SNAF)</span></a></span></p><p>The ServiceNow Event Management Fundamentals course is for customers, partners, and employees who implement and administer features, functions, and data associated with events and alerts. An attendee is a good fit for this course if they perform or advise on any of the following roles or job responsibilities: </p> <ul> <li>ServiceNow Implementer</li><li>ServiceNow System Administrator</li></ul><p> You will receive an exam voucher as part of the course materials.</p>- Describe the capabilities and benefits of ITOM Health Event Management how it fits into the ITOM application suite - Learn to navigate key Event Management application components (e.g., operator workspace, dashboards, alert intelligence) - Capture and record events - Generate meaningful alerts from events - Create actionable tasks, such as incidents, from alerts - Use Agent Client Collector monitoringThe following prerequisites are recommended, but not required: ServiceNow Administration Fundamentals (SNAF)The ServiceNow Event Management Fundamentals course is for customers, partners, and employees who implement and administer features, functions, and data associated with events and alerts. An attendee is a good fit for this course if they perform or advise on any of the following roles or job responsibilities: - ServiceNow Implementer - ServiceNow System Administrator You will receive an exam voucher as part of the course materials.2 days1786.001786.001786.00