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<!DOCTYPE FL_Course SYSTEM "https://www.flane.de/dtd/fl_course095.dtd"><?xml-stylesheet type="text/xsl" href="https://portal.flane.ch/css/xml-course.xsl"?><course productid="34934" language="en" source="https://portal.flane.ch/swisscom/en/xml-course/opentext-opsb-odl" lastchanged="2025-07-29T12:18:36+02:00" parent="https://portal.flane.ch/swisscom/en/xml-courses"><title>OPSB OPTIC Data Lake (ODL) Data Collection</title><productcode>OPSB-ODL</productcode><vendorcode>MF</vendorcode><vendorname>OpenText</vendorname><fullproductcode>MF-OPSB-ODL</fullproductcode><version>24.1</version><objective>&lt;p&gt;On completion of this course, participants should be able to:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Explain OPTIC and OPTIC DL.&lt;/li&gt;&lt;li&gt;Describe the OPTIC DL data flow.&lt;/li&gt;&lt;li&gt;Integrate Classic OBM with the OPTIC DL cluster.&lt;/li&gt;&lt;li&gt;Perform a CI push to OPTIC DL.&lt;/li&gt;&lt;li&gt;Collect Events from OBM.&lt;/li&gt;&lt;li&gt;Collect custom data with CMI tools.&lt;/li&gt;&lt;li&gt;Use the custom data in FLEX reports.&lt;/li&gt;&lt;li&gt;Collect Metrics from Agent Policies.&lt;/li&gt;&lt;li&gt;Collect metrics with Agent Metric Collector (AMC).&lt;/li&gt;&lt;li&gt;Collect SiteScope agentless metrics.&lt;/li&gt;&lt;li&gt;Collect Business Process Manager (BPM) data.&lt;/li&gt;&lt;li&gt;Configure Hyperscale Collector with CLI.&lt;/li&gt;&lt;li&gt;Configure Hyperscale Collector with UI.&lt;/li&gt;&lt;li&gt;Use Hyperscale Observability data in OBM.&lt;/li&gt;&lt;/ul&gt;</objective><essentials>&lt;p&gt;To be successful in this course, you should have basic IT knowledge, and Linux experience is preferred.&lt;/p&gt;</essentials><audience>&lt;p&gt;OPSB SMEs: APM, OBM, and SiteScope operators, IT professionals, and Monitoring SMEs&lt;/p&gt;</audience><contents>&lt;h5&gt;Module 1: Course Overview&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Review the overall course objectives&lt;/li&gt;&lt;li&gt;Explain the course flow&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 2: Connecting and Verifying the Environment&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Provide an overview of the lab environment&lt;/li&gt;&lt;li&gt;Connect to the lab environment&lt;/li&gt;&lt;li&gt;Perform the lab environment operations:&lt;/li&gt;&lt;li&gt;Using mMremoteNG&lt;/li&gt;&lt;li&gt;In-lab file transfers&lt;/li&gt;&lt;li&gt;Verify the lab machines&lt;/li&gt;&lt;li&gt;Verify product availability &amp;ndash; per-product&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 3a: OPTIC DL Overview&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Explain what OPTIC is and what it does&lt;/li&gt;&lt;li&gt;Comprehend the high-level OPTIC architecture&lt;/li&gt;&lt;li&gt;Describe the high-level OPTIC infrastructure&lt;/li&gt;&lt;li&gt;Explain what OPTIC DL is and what it does&lt;/li&gt;&lt;li&gt;Demonstrate how the data flow works&lt;/li&gt;&lt;li&gt;Explain the use cases&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 3b: Integrating OBM Classic with OPTIC DL&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Explain the function of OBM-OPTIC integration&lt;/li&gt;&lt;li&gt;Comprehend the integration process&lt;/li&gt;&lt;li&gt;Employ integration techniques&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 4a: OPTIC DL Data Collection from OPSB Components&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Describe how data collection works&lt;/li&gt;&lt;li&gt;Explain policy and Agent Metric Collector (AMC)&lt;/li&gt;&lt;li&gt;Explain how to collect data from Business Process Manager (BPM), Real User Monitor (RUM), and SiteScope&lt;/li&gt;&lt;li&gt;Describe system metrics task flows&lt;/li&gt;&lt;li&gt;Explain Reporting&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 4b: OPTIC DL Data Collection from OPSB Components HyperScale Availability&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Explain Hyperscale Observability (HsO)&lt;/li&gt;&lt;li&gt;Explain the HsO configuration tasks&lt;/li&gt;&lt;li&gt;Discuss HsO targets:&lt;/li&gt;&lt;li&gt;AWS&lt;/li&gt;&lt;li&gt;Azure&lt;/li&gt;&lt;li&gt;GCP&lt;/li&gt;&lt;li&gt;Kubernetes&lt;/li&gt;&lt;li&gt;Vmware&lt;/li&gt;&lt;li&gt;Discuss HsO controls:&lt;/li&gt;&lt;li&gt;OBM Policies&lt;/li&gt;&lt;li&gt;OPTIC One UI&lt;/li&gt;&lt;li&gt;Monitoring Service CLI&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 5a: OPTIC DL Custom Data Collection&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Utilize custom data sources&lt;/li&gt;&lt;li&gt;Explain the prerequisites&lt;/li&gt;&lt;li&gt;Explain Open Data Ingestion&lt;/li&gt;&lt;li&gt;Implement the process with CMI tools&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 5b: Dashboards Overview&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Review the OOTB dashboards and reports to see the data collected in the previous labs&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 5c: Troubleshooting for Support&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Explain the k9s and the Grafana tool&lt;/li&gt;&lt;li&gt;Troubleshoot pods and logs&lt;/li&gt;&lt;li&gt;Explain the custom tools&lt;/li&gt;&lt;/ul&gt;</contents><objective_plain>On completion of this course, participants should be able to:


- Explain OPTIC and OPTIC DL.
- Describe the OPTIC DL data flow.
- Integrate Classic OBM with the OPTIC DL cluster.
- Perform a CI push to OPTIC DL.
- Collect Events from OBM.
- Collect custom data with CMI tools.
- Use the custom data in FLEX reports.
- Collect Metrics from Agent Policies.
- Collect metrics with Agent Metric Collector (AMC).
- Collect SiteScope agentless metrics.
- Collect Business Process Manager (BPM) data.
- Configure Hyperscale Collector with CLI.
- Configure Hyperscale Collector with UI.
- Use Hyperscale Observability data in OBM.</objective_plain><essentials_plain>To be successful in this course, you should have basic IT knowledge, and Linux experience is preferred.</essentials_plain><audience_plain>OPSB SMEs: APM, OBM, and SiteScope operators, IT professionals, and Monitoring SMEs</audience_plain><contents_plain>Module 1: Course Overview


- Review the overall course objectives
- Explain the course flow
Module 2: Connecting and Verifying the Environment


- Provide an overview of the lab environment
- Connect to the lab environment
- Perform the lab environment operations:
- Using mMremoteNG
- In-lab file transfers
- Verify the lab machines
- Verify product availability – per-product
Module 3a: OPTIC DL Overview


- Explain what OPTIC is and what it does
- Comprehend the high-level OPTIC architecture
- Describe the high-level OPTIC infrastructure
- Explain what OPTIC DL is and what it does
- Demonstrate how the data flow works
- Explain the use cases
Module 3b: Integrating OBM Classic with OPTIC DL


- Explain the function of OBM-OPTIC integration
- Comprehend the integration process
- Employ integration techniques
Module 4a: OPTIC DL Data Collection from OPSB Components


- Describe how data collection works
- Explain policy and Agent Metric Collector (AMC)
- Explain how to collect data from Business Process Manager (BPM), Real User Monitor (RUM), and SiteScope
- Describe system metrics task flows
- Explain Reporting
Module 4b: OPTIC DL Data Collection from OPSB Components HyperScale Availability


- Explain Hyperscale Observability (HsO)
- Explain the HsO configuration tasks
- Discuss HsO targets:
- AWS
- Azure
- GCP
- Kubernetes
- Vmware
- Discuss HsO controls:
- OBM Policies
- OPTIC One UI
- Monitoring Service CLI
Module 5a: OPTIC DL Custom Data Collection


- Utilize custom data sources
- Explain the prerequisites
- Explain Open Data Ingestion
- Implement the process with CMI tools
Module 5b: Dashboards Overview


- Review the OOTB dashboards and reports to see the data collected in the previous labs
Module 5c: Troubleshooting for Support


- Explain the k9s and the Grafana tool
- Troubleshoot pods and logs
- Explain the custom tools</contents_plain><duration unit="d" days="3">3 days</duration><pricelist><price country="DE" currency="EUR">2400.00</price></pricelist><miles/></course>