HTOMOMNISSAOM-HT8.0<ul> <li>Develop a structured approach to troubleshooting.</li><li>Resolve common issues that occur in a Horizon environment.</li><li>Discuss Horizon Connection Server advanced configurations.</li><li>Interpret Horizon Connection Server logs.</li><li>Identify Unified Access Gateway configuration and certificate problems.</li><li>Describe BLAST configuration verification using logs and settings.</li><li>Describe how Horizon connections work and how to troubleshoot issues.</li><li>Describe the use of TLS/ SSL certificates in Horizon and list troubleshooting steps for common problems.</li><li>Describe Cloud Pod Architecture troubleshooting scenarios.</li><li>Learn about the command line tools available.</li><li>Learn the importance of optimizing Windows for use in Horizon and learn what should be optimized to improve system performance and reliability.</li><li>Discuss how to troubleshoot problems related to instant clone VMs.</li><li>Identify steps that you can follow to solve problems related to Horizon Client.</li><li>Discuss troubleshooting steps applicable to device redirection in HorizonTroubleshoot redirection common problems.</li></ul><p>Recommended:</p> <ul> <li>A working knowledge of Omnissa Horizon infrastructure</li><li>A background in End-User Computing</li><li>Completed <span class="cms-link-marked"><a class="fl-href-prod" href="/swisscom/en/course/omnissa-hdm"><svg role="img" aria-hidden="true" focusable="false" data-nosnippet class="cms-linkmark"><use xlink:href="/css/img/icnset-linkmarks.svg#linkmark"></use></svg>Horizon Deploy and Manage <span class="fl-prod-pcode">(HDM)</span></a></span> course</li></ul><p>Intermediate to advanced practitioners that support Horizon 8 environments.</p><ul> <li>Course introduction</li><li>Review of Omnissa Horizon</li><li>Introduction to troubleshooting</li><li>Horizon infrastructure troubleshooting</li><li>Unified Access Gateway troubleshooting</li><li>Blast configuration verification</li><li>Blast optimization</li><li>Horizon connections troubleshooting</li><li>TLS certificate troubleshooting</li><li>Cloud Pod architecture troubleshooting</li><li>Command line tools</li><li>Troubleshooting machines and desktops</li><li>Optimizing Windows desktops and servers</li><li>Troubleshooting instant clones</li><li>Troubleshooting Horizon Client</li><li>Troubleshooting device redirection</li></ul><h5>1 Course introduction</h5><ul> <li>Introductions and course logistics</li><li>Course objectives</li></ul><h5>2 Review of Omnissa Horizon</h5><ul> <li>Review Horizon 8 architecture</li></ul><h5>3 Introduction to troubleshooting</h5><ul> <li>How to troubleshoot</li><li>Troubleshooting resources</li></ul><h5>4 Horizon infrastructure troubleshooting</h5><ul> <li>Horizon Connection Server general troubleshooting</li><li>Active Directory Lightweight Directory Service replication</li><li>Working with Horizon Connection Server logs</li></ul><h5>5 Unified Access Gateway troubleshooting</h5><ul> <li>Unified Access Gateway deployment errors</li><li>Monitor the Unified Access Gateway</li><li>Troubleshoot a Unified Access Gateway Certificate</li><li>Tools for troubleshooting connections on the Unified Access Gateway</li><li>Troubleshooting the Unified Access Gateway</li></ul><h5>6 Blast configuration verification</h5><ul> <li>How to verify the current Blast configuration</li></ul><h5>7 Blast optimization</h5><ul> <li>Blast optimization overview</li><li>Optimizing Blast for Wide Area Networks</li><li>Work from home and home office to cloud</li><li>Optimizing for quality</li></ul><h5>8 Horizon connections troubleshooting</h5><ul> <li>Understanding Horizon connections</li><li>Horizon connections load balancing</li><li>Troubleshooting Horizon connections</li><li>Key ports and protocols</li><li>Black screen</li></ul><h5>9 TLS certificate troubleshooting</h5><ul> <li>Horizon 8 TLS certificates</li><li>Troubleshooting TLS certificates in Horizon 8</li></ul><h5>10 Cloud Pod architecture troubleshooting</h5><ul> <li>Cloud Pod architecture troubleshooting</li></ul><h5>11 Command line tools</h5><ul> <li>About the command line tools and how to use them</li><li>Backing up and restoring Horizon 8 databases</li></ul><h5>12 Troubleshooting machines and desktops</h5><ul> <li>Help Desk tool deep dive</li><li>Troubleshooting machines and desktops</li><li>Troubleshooting Linux desktops</li></ul><h5>13 Optimizing Windows desktops and servers</h5><ul> <li>Why optimize a Windows image?</li><li>Windows OS optimization tool for Horizon</li><li>Using automation to build optimized Windows images</li></ul><h5>14 Troubleshooting instant clones</h5><ul> <li>Troubleshooting instant clones</li></ul><h5>15 Troubleshooting Horizon Client</h5><ul> <li>Horizon Client for Windows</li><li>Horizon Client for Linux</li><li>Horizon Client for Mac</li><li>Horizon Web Client (HTML Access)</li></ul><h5>16 Troubleshooting device redirection</h5><ul> <li>Device redirection</li><li>Nested RDSH redirection</li></ul>- Develop a structured approach to troubleshooting. - Resolve common issues that occur in a Horizon environment. - Discuss Horizon Connection Server advanced configurations. - Interpret Horizon Connection Server logs. - Identify Unified Access Gateway configuration and certificate problems. - Describe BLAST configuration verification using logs and settings. - Describe how Horizon connections work and how to troubleshoot issues. - Describe the use of TLS/ SSL certificates in Horizon and list troubleshooting steps for common problems. - Describe Cloud Pod Architecture troubleshooting scenarios. - Learn about the command line tools available. - Learn the importance of optimizing Windows for use in Horizon and learn what should be optimized to improve system performance and reliability. - Discuss how to troubleshoot problems related to instant clone VMs. - Identify steps that you can follow to solve problems related to Horizon Client. - Discuss troubleshooting steps applicable to device redirection in HorizonTroubleshoot redirection common problems.Recommended: - A working knowledge of Omnissa Horizon infrastructure - A background in End-User Computing - Completed Horizon Deploy and Manage (HDM) courseIntermediate to advanced practitioners that support Horizon 8 environments.- Course introduction - Review of Omnissa Horizon - Introduction to troubleshooting - Horizon infrastructure troubleshooting - Unified Access Gateway troubleshooting - Blast configuration verification - Blast optimization - Horizon connections troubleshooting - TLS certificate troubleshooting - Cloud Pod architecture troubleshooting - Command line tools - Troubleshooting machines and desktops - Optimizing Windows desktops and servers - Troubleshooting instant clones - Troubleshooting Horizon Client - Troubleshooting device redirection1 Course introduction - Introductions and course logistics - Course objectives 2 Review of Omnissa Horizon - Review Horizon 8 architecture 3 Introduction to troubleshooting - How to troubleshoot - Troubleshooting resources 4 Horizon infrastructure troubleshooting - Horizon Connection Server general troubleshooting - Active Directory Lightweight Directory Service replication - Working with Horizon Connection Server logs 5 Unified Access Gateway troubleshooting - Unified Access Gateway deployment errors - Monitor the Unified Access Gateway - Troubleshoot a Unified Access Gateway Certificate - Tools for troubleshooting connections on the Unified Access Gateway - Troubleshooting the Unified Access Gateway 6 Blast configuration verification - How to verify the current Blast configuration 7 Blast optimization - Blast optimization overview - Optimizing Blast for Wide Area Networks - Work from home and home office to cloud - Optimizing for quality 8 Horizon connections troubleshooting - Understanding Horizon connections - Horizon connections load balancing - Troubleshooting Horizon connections - Key ports and protocols - Black screen 9 TLS certificate troubleshooting - Horizon 8 TLS certificates - Troubleshooting TLS certificates in Horizon 8 10 Cloud Pod architecture troubleshooting - Cloud Pod architecture troubleshooting 11 Command line tools - About the command line tools and how to use them - Backing up and restoring Horizon 8 databases 12 Troubleshooting machines and desktops - Help Desk tool deep dive - Troubleshooting machines and desktops - Troubleshooting Linux desktops 13 Optimizing Windows desktops and servers - Why optimize a Windows image? - Windows OS optimization tool for Horizon - Using automation to build optimized Windows images 14 Troubleshooting instant clones - Troubleshooting instant clones 15 Troubleshooting Horizon Client - Horizon Client for Windows - Horizon Client for Linux - Horizon Client for Mac - Horizon Web Client (HTML Access) 16 Troubleshooting device redirection - Device redirection - Nested RDSH redirection3 days3300.003250.003300.003300.003300.003300.00