<?xml version="1.0" encoding="utf-8" ?>
<!DOCTYPE FL_Course SYSTEM "https://www.flane.de/dtd/fl_course095.dtd"><?xml-stylesheet type="text/xsl" href="https://portal.flane.ch/css/xml-course.xsl"?><course productid="35781" language="en" source="https://portal.flane.ch/swisscom/en/xml-course/microsoft-ms-4019" lastchanged="2026-03-31T18:40:43+02:00" parent="https://portal.flane.ch/swisscom/en/xml-courses"><title>Transform your everyday business processes with agents</title><productcode>MS-4019</productcode><vendorcode>MS</vendorcode><vendorname>Microsoft</vendorname><fullproductcode>MS-MS-4019</fullproductcode><version>A</version><essentials>&lt;ul&gt;
&lt;li&gt;Students should have basic functional experience with Microsoft 365 services.&lt;/li&gt;&lt;li&gt;Students must have a proficient understanding of general IT practices.&lt;/li&gt;&lt;/ul&gt;</essentials><contents>&lt;ul&gt;
&lt;li&gt;Get started with agents
&lt;ul&gt;
&lt;li&gt;This module examines how agents act as AI-powered assistants embedded within SharePoint and Microsoft Copilot Chat, providing real-time support by offering suggestions, automating processes, and helping users navigate through complex tasks.&lt;/li&gt;&lt;/ul&gt;&lt;/li&gt;&lt;li&gt;Explore prebuilt Microsoft 365 Copilot agents
&lt;ul&gt;
&lt;li&gt;This module provides a practical guide to using Microsoft 365 Copilot Chat&amp;#039;s prebuilt agents, which enable users to streamline tasks, retrieve information efficiently, and enhance productivity through AI-powered conversational tools.&lt;/li&gt;&lt;/ul&gt;&lt;/li&gt;&lt;li&gt;Build and manage an agent
&lt;ul&gt;
&lt;li&gt;This module guides you through the foundational concepts and practical steps required to create, test, and manage agents in Microsoft 365 Copilot Chat and SharePoint.&lt;/li&gt;&lt;/ul&gt;&lt;/li&gt;&lt;li&gt;Share and use agents
&lt;ul&gt;
&lt;li&gt;This module explores how everyday business users can share and use agents in SharePoint and Microsoft 365 Copilot Chat.&lt;/li&gt;&lt;/ul&gt;&lt;/li&gt;&lt;/ul&gt;</contents><essentials_plain>- Students should have basic functional experience with Microsoft 365 services.
- Students must have a proficient understanding of general IT practices.</essentials_plain><contents_plain>- Get started with agents

- This module examines how agents act as AI-powered assistants embedded within SharePoint and Microsoft Copilot Chat, providing real-time support by offering suggestions, automating processes, and helping users navigate through complex tasks.
- Explore prebuilt Microsoft 365 Copilot agents

- This module provides a practical guide to using Microsoft 365 Copilot Chat's prebuilt agents, which enable users to streamline tasks, retrieve information efficiently, and enhance productivity through AI-powered conversational tools.
- Build and manage an agent

- This module guides you through the foundational concepts and practical steps required to create, test, and manage agents in Microsoft 365 Copilot Chat and SharePoint.
- Share and use agents

- This module explores how everyday business users can share and use agents in SharePoint and Microsoft 365 Copilot Chat.</contents_plain><duration unit="d" days="1">1 day</duration><pricelist><price country="US" currency="USD">675.00</price><price country="CA" currency="CAD">675.00</price><price country="DE" currency="EUR">690.00</price><price country="IT" currency="EUR">490.00</price><price country="GB" currency="GBP">940.00</price><price country="SE" currency="EUR">690.00</price><price country="AT" currency="EUR">690.00</price><price country="SI" currency="EUR">690.00</price><price country="CH" currency="CHF">690.00</price><price country="NL" currency="EUR">695.00</price></pricelist><miles/></course>