<?xml version="1.0" encoding="utf-8" ?>
<!DOCTYPE FL_Course SYSTEM "https://www.flane.de/dtd/fl_course095.dtd"><?xml-stylesheet type="text/xsl" href="https://portal.flane.ch/css/xml-course.xsl"?><course productid="35184" language="en" source="https://portal.flane.ch/swisscom/en/xml-course/microsoft-ms-4014" lastchanged="2026-07-02T09:16:30+02:00" parent="https://portal.flane.ch/swisscom/en/xml-courses"><title>Build a foundation to build AI agents and extend Microsoft 365 Copilot</title><productcode>MS-4014</productcode><vendorcode>MS</vendorcode><vendorname>Microsoft</vendorname><fullproductcode>MS-MS-4014</fullproductcode><version>A</version><essentials>&lt;ul&gt;
&lt;li&gt;Familiarity with Microsoft 365 Copilot&lt;/li&gt;&lt;li&gt;Basic knowledge of generative AI concepts (agent, model, orchestration, etc.)&lt;/li&gt;&lt;li&gt;Familiarity with core Microsoft Cloud platforms (Microsoft 365, Power Platform, and Azure)&lt;/li&gt;&lt;/ul&gt;</essentials><audience>&lt;p&gt;MS-4014: Build a foundation to build AI agents and extend Microsoft 365 Copilot is designed for individuals interested in building AI agents and extending Microsoft 365 Copilot. It&amp;rsquo;s ideal for learners who want to deepen their understanding of Microsoft&amp;rsquo;s agent development options and&amp;nbsp;plan to use low-code or pro-code agent development tools.&lt;/p&gt;</audience><contents>&lt;h4&gt;Introduction to developing AI agents&lt;/h4&gt;&lt;ul&gt;
&lt;li&gt;Introduction&lt;/li&gt;&lt;li&gt;AI transformation and agents&lt;/li&gt;&lt;li&gt;AI agent use cases&lt;/li&gt;&lt;li&gt;AI agent components&lt;/li&gt;&lt;li&gt;Module assessment&lt;/li&gt;&lt;li&gt;Summary&lt;/li&gt;&lt;/ul&gt;
&lt;h4&gt;Introduction to Microsoft AI agent solutions&lt;/h4&gt;&lt;ul&gt;
&lt;li&gt;Introduction&lt;/li&gt;&lt;li&gt;The Microsoft AI agent ecosystem&lt;/li&gt;&lt;li&gt;Maximize Microsoft 365 Copilot, Copilot Chat, and agents&lt;/li&gt;&lt;li&gt;Customize and extend Microsoft 365 Copilot&lt;/li&gt;&lt;li&gt;Build custom AI agents and applications&lt;/li&gt;&lt;li&gt;Compare AI agent solutions&lt;/li&gt;&lt;li&gt;Module assessment&lt;/li&gt;&lt;li&gt;Summary&lt;/li&gt;&lt;/ul&gt;
&lt;h4&gt;Choose the best Microsoft 365 Copilot extensibility path for your scenario&lt;/h4&gt;&lt;ul&gt;
&lt;li&gt;Introduction&lt;/li&gt;&lt;li&gt;Identify extensibility options&lt;/li&gt;&lt;li&gt;Analyze the decision criteria&lt;/li&gt;&lt;li&gt;Extend Copilot s knowledge with Copilot connectors&lt;/li&gt;&lt;li&gt;Build declarative agents in Copilot Studio&lt;/li&gt;&lt;li&gt;Build declarative agents with Visual Studio Code and Microsoft 365 Agents Toolkit&lt;/li&gt;&lt;li&gt;Deploy custom agents to Microsoft 365 Copilot&lt;/li&gt;&lt;li&gt;Module assessment&lt;/li&gt;&lt;li&gt;Summary&lt;/li&gt;&lt;/ul&gt;
&lt;h4&gt;Choose a custom AI agent development path&lt;/h4&gt;&lt;ul&gt;
&lt;li&gt;Introduction&lt;/li&gt;&lt;li&gt;Identify custom AI agent development options&lt;/li&gt;&lt;li&gt;Analyze decision criteria&lt;/li&gt;&lt;li&gt;Build custom agents with Copilot Studio&lt;/li&gt;&lt;li&gt;Build custom engine agents for Microsoft Teams&lt;/li&gt;&lt;li&gt;Build multi-channel agent solutions with the Microsoft 365 Agents SDK&lt;/li&gt;&lt;li&gt;Build scalable, enterprise-grade generative AI solutions on Azure&lt;/li&gt;&lt;li&gt;Module assessment&lt;/li&gt;&lt;li&gt;Summary&lt;/li&gt;&lt;/ul&gt;</contents><essentials_plain>- Familiarity with Microsoft 365 Copilot
- Basic knowledge of generative AI concepts (agent, model, orchestration, etc.)
- Familiarity with core Microsoft Cloud platforms (Microsoft 365, Power Platform, and Azure)</essentials_plain><audience_plain>MS-4014: Build a foundation to build AI agents and extend Microsoft 365 Copilot is designed for individuals interested in building AI agents and extending Microsoft 365 Copilot. It’s ideal for learners who want to deepen their understanding of Microsoft’s agent development options and plan to use low-code or pro-code agent development tools.</audience_plain><contents_plain>Introduction to developing AI agents


- Introduction
- AI transformation and agents
- AI agent use cases
- AI agent components
- Module assessment
- Summary

Introduction to Microsoft AI agent solutions


- Introduction
- The Microsoft AI agent ecosystem
- Maximize Microsoft 365 Copilot, Copilot Chat, and agents
- Customize and extend Microsoft 365 Copilot
- Build custom AI agents and applications
- Compare AI agent solutions
- Module assessment
- Summary

Choose the best Microsoft 365 Copilot extensibility path for your scenario


- Introduction
- Identify extensibility options
- Analyze the decision criteria
- Extend Copilot s knowledge with Copilot connectors
- Build declarative agents in Copilot Studio
- Build declarative agents with Visual Studio Code and Microsoft 365 Agents Toolkit
- Deploy custom agents to Microsoft 365 Copilot
- Module assessment
- Summary

Choose a custom AI agent development path


- Introduction
- Identify custom AI agent development options
- Analyze decision criteria
- Build custom agents with Copilot Studio
- Build custom engine agents for Microsoft Teams
- Build multi-channel agent solutions with the Microsoft 365 Agents SDK
- Build scalable, enterprise-grade generative AI solutions on Azure
- Module assessment
- Summary</contents_plain><duration unit="d" days="0">3 hours</duration><pricelist><price country="US" currency="USD">675.00</price><price country="CA" currency="CAD">675.00</price><price country="IT" currency="EUR">490.00</price><price country="NL" currency="EUR">695.00</price><price country="FR" currency="EUR">950.00</price><price country="DE" currency="EUR">390.00</price><price country="CH" currency="CHF">390.00</price><price country="AT" currency="EUR">390.00</price><price country="SE" currency="EUR">390.00</price><price country="SI" currency="EUR">390.00</price></pricelist><miles/></course>