I5MPITITITILIT-I5MPIT1.0<ul> <li>Ensures managerial and governance capabilities are fit for purpose and support the organization&rsquo;s desired ways of working</li><li>Formalizes and streamlines organisational capabilities with clearer accountabilities and responsibilities</li><li>Improves the performance of specific parts of the Service Value System (SVS), such as individual practices or tool usage, while considering all four dimensions of service management</li><li>Improves the performance of the overall SVS by supporting collaboration across stakeholders and value streams</li></ul><ul> <li>Any ITIL 4 certification or</li><li><span class="cms-link-marked"><a class="fl-href-prod" href="/swisscom/en/course/itil-itil5f"><svg role="img" aria-hidden="true" focusable="false" data-nosnippet class="cms-linkmark"><use xlink:href="/css/img/icnset-linkmarks.svg#linkmark"></use></svg>ITIL Version 5 Foundation <span class="fl-prod-pcode">(ITIL5F)</span></a></span></li><li>Accredited training or Official eLearning</li></ul><ul> <li>Sponsors and owners of transformation initiatives, responsible for leading change</li><li>Professionals involved in delivering transformation work, to understand what needs to be done</li><li>Professionals impacted by transformation, to understand the support and engagement they can expect</li><li>Consultants supporting organisations through transformation initiatives</li></ul><ul> <li>Introduction to ITIL Transformation</li><li>The ITIL Transformation Model</li><li>Transformation patterns</li><li>Measurement, learning, and synthesis</li><li>ITIL and AI</li><li>ITIL and other frameworks</li></ul>- Ensures managerial and governance capabilities are fit for purpose and support the organization’s desired ways of working - Formalizes and streamlines organisational capabilities with clearer accountabilities and responsibilities - Improves the performance of specific parts of the Service Value System (SVS), such as individual practices or tool usage, while considering all four dimensions of service management - Improves the performance of the overall SVS by supporting collaboration across stakeholders and value streams- Any ITIL 4 certification or - ITIL Version 5 Foundation (ITIL5F) - Accredited training or Official eLearning- Sponsors and owners of transformation initiatives, responsible for leading change - Professionals involved in delivering transformation work, to understand what needs to be done - Professionals impacted by transformation, to understand the support and engagement they can expect - Consultants supporting organisations through transformation initiatives- Introduction to ITIL Transformation - The ITIL Transformation Model - Transformation patterns - Measurement, learning, and synthesis - ITIL and AI - ITIL and other frameworks3 days1795.001795.001795.001795.001795.00