Automate Business Processes using Copilot Cowork and Copilot StudioM365-PILOTICInnovator ClassIC-M365-PILOT1.0<ul>
<li>GitHub User Account</li><li>Basic Knowledge of the Microsoft 365 Platform</li></ul><ul>
<li>Power Platform Makers</li><li>Software Engineers for Agentic AI</li><li>Solution Architects for Agentic AI</li></ul><h5>Module 1: Introduction to Copilot Cowork & Copilot Studio</h5><ul>
<li>Agents & Copilots for Microsoft 365</li><li>Agentic AI & Design Patterns</li><li>How Agents Work: Knowledge, Prompting, Tools & MCP</li><li>Extensibility & Development Paths</li><li>Licensing & Environment Setup</li><li>Copilot Chat & Productivity Agents</li></ul><h5>Module 2: Microsoft 365 Copilot Cowork</h5><ul>
<li>Getting Started with Cowork</li><li>Core Capabilities: Communication, Documents, Calendar, Research & Automation</li><li>Understanding Skills: Built-in Skills & the Side Panel</li><li>Creating Custom Skills with SKILL.md</li><li>Scheduling Prompts & Recurring Automation</li><li>Extending Cowork with Plugins</li><li>Human-in-the-Loop: Approving Actions & Staying in Control</li></ul><h5>Module 3: Copilot Studio Basics</h5><ul>
<li>Overview Copilot Studio Agents in Copilot Studio</li><li>Creating & Configuring Copilot Studio Agents</li><li>Mastering Knowledge & Starter Prompts</li><li>Bing Custom Search as a Knowledge Source</li><li>Topics, Entities and Variables</li><li>Conversation Design Best Practices</li><li>Collecting Information using Adaptive Cards</li><li>Understanding & Using Power Fx</li><li>Publish Agents to Channels (Teams, Charts)</li></ul><h5>Module 4: Extending Copilot Studio Agents Tools</h5><ul>
<li>Prompt Actions & Prompt Library</li><li>Prompt Assistant for faster Prompt Engineering</li><li>Using Code Interpreter in Prompts</li><li>Integrate Enterprise Data using Connectors</li><li>Integrating Dataverse Tables</li><li>Consuming REST Api’s & Enterprise Data</li><li>Model Context Protocol (MCP) & Work IQ</li><li>AI Builder & Managed Agents: Document Processor</li><li>Automating Visual Tasks using Computer Use</li><li>Organizing tools using Component Collections</li></ul><h5>Module 5: Advanced Copilot Studio Agents</h5><ul>
<li>Autonomous Agents & Triggers</li><li>Multi-Agent Orchestration: Focused- & Connected Agents</li><li>Implementing Routing Patterns</li><li>Use Deep Reasoning models for complex tasks</li><li>Agent Flows and deterministic Task Automation</li><li>Use AI Builder in Flows</li><li>Optimize Agent Flows Savings</li><li>Adding Voice Support to Agents</li><li>Post-call Actions for Voice Agents</li><li>Integrating Pro-Code Agents</li></ul><h5>Module 6: Copilot Studio New Experience (New UI)</h5><ul>
<li>Classic vs New Experience: the New Experience Toggle & Coexistence</li><li>Telling the Experiences Apart: Build, Preview, Evaluate & Monitor Tabs</li><li>The Unified Build Surface & the Classic-to-New Component Map</li><li>The Enhanced Orchestration Runtime & Deep Reasoning</li><li>Agent Skills: the Open SKILL.md Format & Loading on Demand</li><li>Importing Claude Code & GitHub Copilot Skills</li><li>Tools, MCP Servers & the New Node-by-Node Workflows Designer</li><li>Capstone Lab: Building a Sales Account Assistant in the New Experience</li></ul><h5>Module 7: Designing & Implementing Business Processes</h5><ul>
<li>Defining Scenarios & Envisioning</li><li>Mapping Scenarios to Capabilities</li><li>Designing Conversation Flows</li><li>Human in the Loop</li><li>Evaluate Agents & Processes</li><li>Analytics And Application Insights</li><li>Troubleshooting and Analyzing Conversations</li></ul><h5>Module 8: Testing & Evaluating Copilot Studio Agents</h5><ul>
<li>Agent Evaluations (GA)</li><li>Creating Test Sets: Manual, CSV Import & AI-Generated</li><li>Multi-turn Conversation Tests</li><li>Thumbs-up/down Feedback & Activity Maps for Diagnosis</li><li>Viewing & Filtering User Questions and Reactions</li><li>CSAT Values and Session Transcripts</li><li>Exporting Evaluation Data for Further Analysis</li><li>Using Copilot Studio Kit for Advanced Evaluation</li></ul><h5>Module 9: Publishing & Maintaining Copilot Studio Agents</h5><ul>
<li>PowerPlatform Admin Center & Architecture</li><li>Introduction to Power Platform Environments & Solutions</li><li>Publishing and Deploying Copilot Studio Agents</li><li>Using Advanced Channels (WhatsApp, Web, ...)</li><li>Application Lifecycle Management for Copilot Studio Agents</li><li>Exporting & Importing Agents between Environments</li><li>Deployment Pipelines & Source Control integration</li><li>Copilot Studio Compliance & Security</li></ul>- GitHub User Account
- Basic Knowledge of the Microsoft 365 Platform- Power Platform Makers
- Software Engineers for Agentic AI
- Solution Architects for Agentic AIModule 1: Introduction to Copilot Cowork & Copilot Studio
- Agents & Copilots for Microsoft 365
- Agentic AI & Design Patterns
- How Agents Work: Knowledge, Prompting, Tools & MCP
- Extensibility & Development Paths
- Licensing & Environment Setup
- Copilot Chat & Productivity Agents
Module 2: Microsoft 365 Copilot Cowork
- Getting Started with Cowork
- Core Capabilities: Communication, Documents, Calendar, Research & Automation
- Understanding Skills: Built-in Skills & the Side Panel
- Creating Custom Skills with SKILL.md
- Scheduling Prompts & Recurring Automation
- Extending Cowork with Plugins
- Human-in-the-Loop: Approving Actions & Staying in Control
Module 3: Copilot Studio Basics
- Overview Copilot Studio Agents in Copilot Studio
- Creating & Configuring Copilot Studio Agents
- Mastering Knowledge & Starter Prompts
- Bing Custom Search as a Knowledge Source
- Topics, Entities and Variables
- Conversation Design Best Practices
- Collecting Information using Adaptive Cards
- Understanding & Using Power Fx
- Publish Agents to Channels (Teams, Charts)
Module 4: Extending Copilot Studio Agents Tools
- Prompt Actions & Prompt Library
- Prompt Assistant for faster Prompt Engineering
- Using Code Interpreter in Prompts
- Integrate Enterprise Data using Connectors
- Integrating Dataverse Tables
- Consuming REST Api’s & Enterprise Data
- Model Context Protocol (MCP) & Work IQ
- AI Builder & Managed Agents: Document Processor
- Automating Visual Tasks using Computer Use
- Organizing tools using Component Collections
Module 5: Advanced Copilot Studio Agents
- Autonomous Agents & Triggers
- Multi-Agent Orchestration: Focused- & Connected Agents
- Implementing Routing Patterns
- Use Deep Reasoning models for complex tasks
- Agent Flows and deterministic Task Automation
- Use AI Builder in Flows
- Optimize Agent Flows Savings
- Adding Voice Support to Agents
- Post-call Actions for Voice Agents
- Integrating Pro-Code Agents
Module 6: Copilot Studio New Experience (New UI)
- Classic vs New Experience: the New Experience Toggle & Coexistence
- Telling the Experiences Apart: Build, Preview, Evaluate & Monitor Tabs
- The Unified Build Surface & the Classic-to-New Component Map
- The Enhanced Orchestration Runtime & Deep Reasoning
- Agent Skills: the Open SKILL.md Format & Loading on Demand
- Importing Claude Code & GitHub Copilot Skills
- Tools, MCP Servers & the New Node-by-Node Workflows Designer
- Capstone Lab: Building a Sales Account Assistant in the New Experience
Module 7: Designing & Implementing Business Processes
- Defining Scenarios & Envisioning
- Mapping Scenarios to Capabilities
- Designing Conversation Flows
- Human in the Loop
- Evaluate Agents & Processes
- Analytics And Application Insights
- Troubleshooting and Analyzing Conversations
Module 8: Testing & Evaluating Copilot Studio Agents
- Agent Evaluations (GA)
- Creating Test Sets: Manual, CSV Import & AI-Generated
- Multi-turn Conversation Tests
- Thumbs-up/down Feedback & Activity Maps for Diagnosis
- Viewing & Filtering User Questions and Reactions
- CSAT Values and Session Transcripts
- Exporting Evaluation Data for Further Analysis
- Using Copilot Studio Kit for Advanced Evaluation
Module 9: Publishing & Maintaining Copilot Studio Agents
- PowerPlatform Admin Center & Architecture
- Introduction to Power Platform Environments & Solutions
- Publishing and Deploying Copilot Studio Agents
- Using Advanced Channels (WhatsApp, Web, ...)
- Application Lifecycle Management for Copilot Studio Agents
- Exporting & Importing Agents between Environments
- Deployment Pipelines & Source Control integration
- Copilot Studio Compliance & Security4 days2490.002490.002490.002490.002490.00