<?xml version="1.0" encoding="utf-8" ?>
<!DOCTYPE FL_Course SYSTEM "https://www.flane.de/dtd/fl_course095.dtd"><?xml-stylesheet type="text/xsl" href="https://portal.flane.ch/css/xml-course.xsl"?><course productid="35263" language="en" source="https://portal.flane.ch/swisscom/en/xml-course/hewlettpackard-h40yvs" lastchanged="2025-01-10T01:17:43+01:00" parent="https://portal.flane.ch/swisscom/en/xml-courses"><title>OpsRamp Operations, Administration &amp; Implementation</title><productcode>H40YVS</productcode><vendorcode>HP</vendorcode><vendorname>HP</vendorname><fullproductcode>HP-H40YVS</fullproductcode><version>1.0</version><objective>&lt;p&gt;After completing this course, students should 
to be able to:
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Configure OpsRamp platform&lt;/li&gt;&lt;li&gt;Setup agent and agentless monitoring&lt;/li&gt;&lt;li&gt;Create and assign metrics, monitors and templates&lt;/li&gt;&lt;li&gt;Create Alert Correlation, Escalation, Suppression policies&lt;/li&gt;&lt;li&gt;Create resource groups, custom attributes, dashboards, reports&lt;/li&gt;&lt;/ul&gt;</objective><essentials>&lt;p&gt;Basic understanding of monitoring concepts 
and terminologies.&lt;/p&gt;</essentials><audience>&lt;p&gt;This course is for administrators, engineers, 
consultants who will configure, use and 
maintain OpsRamp platform.&lt;/p&gt;</audience><contents>&lt;ul&gt;
&lt;li&gt;OpsRamp Platform and Portal&lt;/li&gt;&lt;li&gt;OpsRamp Access Management&lt;/li&gt;&lt;li&gt;Resource Onboarding&lt;/li&gt;&lt;li&gt;OpsRamp Gateway&lt;/li&gt;&lt;li&gt;OpsRamp Agent&lt;/li&gt;&lt;li&gt;Remote Access and Audit&lt;/li&gt;&lt;li&gt;Credentials&lt;/li&gt;&lt;li&gt;Resource Discovery Profiles&lt;/li&gt;&lt;li&gt;Patch Management&lt;/li&gt;&lt;li&gt;Metrics and Monitoring&lt;/li&gt;&lt;li&gt;Device Management Policies&lt;/li&gt;&lt;li&gt;Synthetic Monitoring&lt;/li&gt;&lt;li&gt;Resource Groups, Custom Attributes, and Knowledge Base&lt;/li&gt;&lt;li&gt;Topology and Service Maps&lt;/li&gt;&lt;li&gt;Event and Alert Management&lt;/li&gt;&lt;li&gt;Alert Problem Area and Alert Prediction&lt;/li&gt;&lt;li&gt;Alert Correlation&lt;/li&gt;&lt;li&gt;First Response Policies&lt;/li&gt;&lt;li&gt;Scripts and Process Automation&lt;/li&gt;&lt;li&gt;Alert Escalation&lt;/li&gt;&lt;li&gt;OpsRamp Service Desk&lt;/li&gt;&lt;li&gt;Public Cloud Integrations&lt;/li&gt;&lt;li&gt;Dashboards &amp;amp; Reports&lt;/li&gt;&lt;/ul&gt;</contents><outline>&lt;h5&gt;OpsRamp Platform and Portal &lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Portal Overview&lt;/li&gt;&lt;li&gt;Resource Views&lt;/li&gt;&lt;/ul&gt;
&lt;h5&gt;OpsRamp Access Management &lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Access Management Concepts&lt;/li&gt;&lt;li&gt;Credentials, Tenancy and Platform Operations&lt;/li&gt;&lt;li&gt;User Management&lt;/li&gt;&lt;li&gt;Instance Management&lt;/li&gt;&lt;li&gt;Lab Exercise #1: Getting Started &amp;ndash; Login to OpsRamp&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Resource Onboarding&lt;/h5&gt;&lt;h5&gt;OpsRamp Gateway&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Lab Exercise #2: Login to a Linux Gateway&lt;/li&gt;&lt;li&gt;Lab Exercise #3: Activate a Linux Gateway&lt;/li&gt;&lt;li&gt;Lab Exercise #4: Enable Proxy Service on a Gateway&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;OpsRamp Agent&lt;/h5&gt;
&lt;ul&gt;
&lt;li&gt;Lab Exercise #5: Install and Use an Agent Remote Access and Audit&lt;/li&gt;&lt;/ul&gt;
&lt;h5&gt;Credentials&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Exercise #7: Managing Credentials&lt;/li&gt;&lt;li&gt;Exercise #8: Open a Remote Console&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Resource Discovery Profiles&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Exercise #9: Create and Run a Discovery Profile&lt;/li&gt;&lt;li&gt;Exercise #10: Manage Discovered Resources&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Patch Management&lt;/h5&gt;
&lt;h5&gt;Metrics and Monitoring&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Exercise #11: Customize an Agent-Based Monitoring Template&lt;/li&gt;&lt;li&gt;Exercise #12: Manually Bind a Monitoring Template&lt;/li&gt;&lt;li&gt;Exercise #13: Create an Agent-Based Process Monitor&lt;/li&gt;&lt;li&gt;Exercise #14: Create Gateway-Based Monitoring Templates&lt;/li&gt;&lt;/ul&gt;
&lt;h5&gt;Device Management Policies&lt;/h5&gt;
&lt;h5&gt;Synthetic Monitoring&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Exercise #15: Create and Run a Device Management Policy&lt;/li&gt;&lt;li&gt;Exercise #16: Create Synthetic Traffic Monitors&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Resource Groups, Custom Attributes, and Knowledge Base &lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Custom Attributes&lt;/li&gt;&lt;li&gt;Notes and Knowledge Base&lt;/li&gt;&lt;li&gt;Exercise #17: Create a Resource Group&lt;/li&gt;&lt;li&gt;Exercise #18: Create a Custom Attribute&lt;/li&gt;&lt;li&gt;Exercise #19: Create a Knowledge Base article&lt;/li&gt;&lt;/ul&gt;
&lt;h5&gt;Topology and Service Maps&lt;/h5&gt;
&lt;ul&gt;
&lt;li&gt;Exercise #20: Create a Service Map Event and Alert Management&lt;/li&gt;&lt;li&gt;Exercise #21: View Alerts in Alert Browser&lt;/li&gt;&lt;/ul&gt;
&lt;h5&gt;Alert Problem Area and Alert Prediction&lt;/h5&gt;&lt;h5&gt;Alert Correlation&lt;/h5&gt;
&lt;h5&gt;First Response Policies&lt;/h5&gt;
&lt;h5&gt;Scripts and Process Automation&lt;/h5&gt;
&lt;ul&gt;
&lt;li&gt;Exercise #22: Create a First Response Policy Alert Escalation&lt;/li&gt;&lt;li&gt;Exercise #23: Create an Alert Escalation Policy&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;OpsRamp Service Desk&lt;/h5&gt;
&lt;h5&gt;Public Cloud Integrations&lt;/h5&gt;
&lt;h5&gt;Dashboards &amp;amp; Reports &lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Exercise #25: Create a Dashboard&lt;/li&gt;&lt;li&gt;Exercise #26: Create a User Accoun&lt;/li&gt;&lt;li&gt;Exercise #27: Create a Report&lt;/li&gt;&lt;/ul&gt;</outline><objective_plain>After completing this course, students should 
to be able to:



- Configure OpsRamp platform
- Setup agent and agentless monitoring
- Create and assign metrics, monitors and templates
- Create Alert Correlation, Escalation, Suppression policies
- Create resource groups, custom attributes, dashboards, reports</objective_plain><essentials_plain>Basic understanding of monitoring concepts 
and terminologies.</essentials_plain><audience_plain>This course is for administrators, engineers, 
consultants who will configure, use and 
maintain OpsRamp platform.</audience_plain><contents_plain>- OpsRamp Platform and Portal
- OpsRamp Access Management
- Resource Onboarding
- OpsRamp Gateway
- OpsRamp Agent
- Remote Access and Audit
- Credentials
- Resource Discovery Profiles
- Patch Management
- Metrics and Monitoring
- Device Management Policies
- Synthetic Monitoring
- Resource Groups, Custom Attributes, and Knowledge Base
- Topology and Service Maps
- Event and Alert Management
- Alert Problem Area and Alert Prediction
- Alert Correlation
- First Response Policies
- Scripts and Process Automation
- Alert Escalation
- OpsRamp Service Desk
- Public Cloud Integrations
- Dashboards &amp; Reports</contents_plain><outline_plain>OpsRamp Platform and Portal 


- Portal Overview
- Resource Views

OpsRamp Access Management 


- Access Management Concepts
- Credentials, Tenancy and Platform Operations
- User Management
- Instance Management
- Lab Exercise #1: Getting Started – Login to OpsRamp
Resource Onboarding

OpsRamp Gateway


- Lab Exercise #2: Login to a Linux Gateway
- Lab Exercise #3: Activate a Linux Gateway
- Lab Exercise #4: Enable Proxy Service on a Gateway
OpsRamp Agent



- Lab Exercise #5: Install and Use an Agent Remote Access and Audit

Credentials


- Exercise #7: Managing Credentials
- Exercise #8: Open a Remote Console
Resource Discovery Profiles


- Exercise #9: Create and Run a Discovery Profile
- Exercise #10: Manage Discovered Resources
Patch Management


Metrics and Monitoring


- Exercise #11: Customize an Agent-Based Monitoring Template
- Exercise #12: Manually Bind a Monitoring Template
- Exercise #13: Create an Agent-Based Process Monitor
- Exercise #14: Create Gateway-Based Monitoring Templates

Device Management Policies


Synthetic Monitoring


- Exercise #15: Create and Run a Device Management Policy
- Exercise #16: Create Synthetic Traffic Monitors
Resource Groups, Custom Attributes, and Knowledge Base 


- Custom Attributes
- Notes and Knowledge Base
- Exercise #17: Create a Resource Group
- Exercise #18: Create a Custom Attribute
- Exercise #19: Create a Knowledge Base article

Topology and Service Maps



- Exercise #20: Create a Service Map Event and Alert Management
- Exercise #21: View Alerts in Alert Browser

Alert Problem Area and Alert Prediction

Alert Correlation


First Response Policies


Scripts and Process Automation



- Exercise #22: Create a First Response Policy Alert Escalation
- Exercise #23: Create an Alert Escalation Policy
OpsRamp Service Desk


Public Cloud Integrations


Dashboards &amp; Reports 


- Exercise #25: Create a Dashboard
- Exercise #26: Create a User Accoun
- Exercise #27: Create a Report</outline_plain><duration unit="d" days="3">3 days</duration><pricelist><price country="DE" currency="EUR">2250.00</price><price country="AT" currency="EUR">2250.00</price><price country="SI" currency="EUR">2250.00</price></pricelist><miles/></course>