<?xml version="1.0" encoding="utf-8" ?>
<!DOCTYPE FL_Course SYSTEM "https://www.flane.de/dtd/fl_course095.dtd"><?xml-stylesheet type="text/xsl" href="https://portal.flane.ch/css/xml-course.xsl"?><course productid="37139" language="en" source="https://portal.flane.ch/swisscom/en/xml-course/google-iaauc" lastchanged="2026-05-08T02:17:47+02:00" parent="https://portal.flane.ch/swisscom/en/xml-courses"><title>Identify Agentic AI Use Cases</title><productcode>IAAUC</productcode><vendorcode>GO</vendorcode><vendorname>Google</vendorname><fullproductcode>GO-IAAUC</fullproductcode><version>1.0</version><objective>&lt;ul&gt;
&lt;li&gt;Frame the unique characteristics and benefits of agentic solutions&lt;/li&gt;&lt;li&gt;Establish a solid understanding of the proposed processes in the&lt;/li&gt;&lt;li&gt;Agentic Transformation Framework&lt;/li&gt;&lt;li&gt;Explore hands-on experiences with ATF activities and tools&lt;/li&gt;&lt;li&gt;Identify and encourage value-driving next steps for attendees&lt;/li&gt;&lt;/ul&gt;</objective><essentials>&lt;ul&gt;
&lt;li&gt;General familiarity with Generative AI and Agentic solutions&lt;/li&gt;&lt;li&gt;Strong familiarity with the business domains and processes being addressed&lt;/li&gt;&lt;/ul&gt;</essentials><audience>&lt;p&gt;Senior ICs and management involved in use case selection and agent design&lt;/p&gt;</audience><outline>&lt;h4&gt;Module 1 - Agents in Action&lt;/h4&gt;&lt;p&gt;
&lt;strong&gt;Topics:&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Agentic transformation mindset&lt;/li&gt;&lt;li&gt;Key tenets for use case activities&lt;/li&gt;&lt;li&gt;Agentic Transformation Framework&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;Objectives:&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Adopt a specific mindset for agentic transformation&lt;/li&gt;&lt;li&gt;Understand key tenets for use case activities&lt;/li&gt;&lt;li&gt;Use a repeatable process for agentic transformation&lt;/li&gt;&lt;/ul&gt;&lt;h4&gt;Module 2 - Mapping the Agentic Transformation Framework&lt;/h4&gt;&lt;p&gt;
&lt;strong&gt;Topics:&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;The agentic transformation roadmap&lt;/li&gt;&lt;li&gt;Agentic development lifecycle&lt;/li&gt;&lt;li&gt;References&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;Objectives:&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Transform a business with AI agents that can be broken down into clear, manageable areas&lt;/li&gt;&lt;li&gt;Identify the structure of the three interconnected layers of the Agentic Transformation Framework&lt;/li&gt;&lt;li&gt;Understand process and key deliverables for Agentic AI Development Lifecycle&lt;/li&gt;&lt;/ul&gt;&lt;h4&gt;Module 3 - The Reimagining Business Processes Phase&lt;/h4&gt;&lt;p&gt;
&lt;strong&gt;Topics:&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Inputs&lt;/li&gt;&lt;li&gt;Identify agentic touchpoints&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;Objectives:&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Shift focus from optimizing legacy steps to designing outcome-driven future states&lt;/li&gt;&lt;li&gt;Identify &amp;ldquo;agentic touchpoints&amp;rdquo; within a business process&lt;/li&gt;&lt;li&gt;Define the Human-Agent Collaboration model for specific tasks&lt;/li&gt;&lt;li&gt;Redesign a process map with agentic capabilities&lt;/li&gt;&lt;/ul&gt;&lt;h4&gt;Module 4 - Use Case Definition and Prioritization&lt;/h4&gt;&lt;p&gt;
&lt;strong&gt;Topics:&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Inputs&lt;/li&gt;&lt;li&gt;Agent use cases and prioritzation&lt;/li&gt;&lt;li&gt;Responsible AI&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;Objectives:&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Break down high-level &amp;ldquo;agentic touchpoints&amp;rdquo; into discrete, buildable use cases&lt;/li&gt;&lt;li&gt;Prioritize these use cases based on value, impact, and feasibility&lt;/li&gt;&lt;li&gt;Create a high-level agent design&lt;/li&gt;&lt;li&gt;Conduct a Responsible AI (RAI) Risk Assessment to identify harms early&lt;/li&gt;&lt;/ul&gt;</outline><objective_plain>- Frame the unique characteristics and benefits of agentic solutions
- Establish a solid understanding of the proposed processes in the
- Agentic Transformation Framework
- Explore hands-on experiences with ATF activities and tools
- Identify and encourage value-driving next steps for attendees</objective_plain><essentials_plain>- General familiarity with Generative AI and Agentic solutions
- Strong familiarity with the business domains and processes being addressed</essentials_plain><audience_plain>Senior ICs and management involved in use case selection and agent design</audience_plain><outline_plain>Module 1 - Agents in Action


Topics:



- Agentic transformation mindset
- Key tenets for use case activities
- Agentic Transformation Framework
Objectives:



- Adopt a specific mindset for agentic transformation
- Understand key tenets for use case activities
- Use a repeatable process for agentic transformation
Module 2 - Mapping the Agentic Transformation Framework


Topics:



- The agentic transformation roadmap
- Agentic development lifecycle
- References
Objectives:



- Transform a business with AI agents that can be broken down into clear, manageable areas
- Identify the structure of the three interconnected layers of the Agentic Transformation Framework
- Understand process and key deliverables for Agentic AI Development Lifecycle
Module 3 - The Reimagining Business Processes Phase


Topics:



- Inputs
- Identify agentic touchpoints
Objectives:



- Shift focus from optimizing legacy steps to designing outcome-driven future states
- Identify “agentic touchpoints” within a business process
- Define the Human-Agent Collaboration model for specific tasks
- Redesign a process map with agentic capabilities
Module 4 - Use Case Definition and Prioritization


Topics:



- Inputs
- Agent use cases and prioritzation
- Responsible AI
Objectives:



- Break down high-level “agentic touchpoints” into discrete, buildable use cases
- Prioritize these use cases based on value, impact, and feasibility
- Create a high-level agent design
- Conduct a Responsible AI (RAI) Risk Assessment to identify harms early</outline_plain><duration unit="d" days="0">3 hours</duration><pricelist><price country="US" currency="USD">350.00</price><price country="CA" currency="CAD">485.00</price><price country="DE" currency="EUR">300.00</price><price country="IT" currency="EUR">350.00</price><price country="CH" currency="CHF">300.00</price><price country="AT" currency="EUR">300.00</price><price country="SE" currency="EUR">300.00</price><price country="SI" currency="EUR">300.00</price></pricelist><miles/></course>