<?xml version="1.0" encoding="utf-8" ?>
<!DOCTYPE FL_Course SYSTEM "https://www.flane.de/dtd/fl_course095.dtd"><?xml-stylesheet type="text/xsl" href="https://portal.flane.ch/css/xml-course.xsl"?><course productid="36168" language="en" source="https://portal.flane.ch/swisscom/en/xml-course/google-gaioe" lastchanged="2026-04-20T13:15:27+02:00" parent="https://portal.flane.ch/swisscom/en/xml-courses"><title>Google AI Integration for Operations</title><productcode>GAIOE</productcode><vendorcode>GO</vendorcode><vendorname>Google</vendorname><fullproductcode>GO-GAIOE</fullproductcode><version>1.0</version><objective>&lt;ul&gt;
&lt;li&gt;Utilize the core features of Gemini to streamline operational workflows and improve data analysis and reporting.&lt;/li&gt;&lt;li&gt;Apply advanced Gemini capabilities (Gems) to develop highly customized process optimization frameworks and conduct nuanced supply chain risk assessments.&lt;/li&gt;&lt;li&gt;Leverage NotebookLM Enterprise to securely query SOPs and synthesize information from manuals for grounded training materials and internal communications.&lt;/li&gt;&lt;/ul&gt;</objective><essentials>&lt;ul&gt;
&lt;li&gt;Basic Google Apps familiarity, Google Workspace skills, Gemini familiarity, basic NotebookLM skills, Process optimization principles, Supply chain management fundamentals.&lt;/li&gt;&lt;/ul&gt;</essentials><audience>&lt;ul&gt;
&lt;li&gt;Operations Managers&lt;/li&gt;&lt;li&gt;Process Improvement Specialists&lt;/li&gt;&lt;li&gt;Operations Analysts&lt;/li&gt;&lt;li&gt;Supply Chain Coordinators&lt;/li&gt;&lt;li&gt;Project Managers (within Operations)&lt;/li&gt;&lt;li&gt;Logistics Planners&lt;/li&gt;&lt;li&gt;Quality Assurance Leads&lt;/li&gt;&lt;/ul&gt;</audience><outline>&lt;h4&gt;Module 1 - Gemini for Workspace Integration&lt;/h4&gt;&lt;p&gt;
&lt;strong&gt;Topics:&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Use Case 1: Drafting Standard Operating Procedures (SOPs) and Process Documentation&lt;/li&gt;&lt;li&gt;Use Case 2: Analyzing Operational Data and Creating Dashboards in Sheets&lt;/li&gt;&lt;li&gt;Use Case 3: Drafting Internal Communications and Project Updates&lt;/li&gt;&lt;li&gt;Use Case 4: Create Project Plans and Task Lists in Sheets/Docs&lt;/li&gt;&lt;li&gt;Use Case 5: Summarizing Meeting Notes and Extracting Action Items for Operational Reviews&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;
&lt;strong&gt;Objectives:&lt;/strong&gt; 
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Identify Gemini features applicable to specific operational workflows and data analysis tasks.&lt;/li&gt;&lt;li&gt;Demonstrate the use of Gemini to draft operational reports and enhance knowledge management.&lt;/li&gt;&lt;li&gt;Compare the efficiency of completing operational tasks with and without the integration of Gemini features.&lt;/li&gt;&lt;li&gt;Explain the potential time savings and improved resource allocation gained by leveraging Gemini in operations workflows.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;
&lt;strong&gt;Activities:&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;5 use case demos&lt;/li&gt;&lt;/ul&gt;&lt;h4&gt;Module 2 - Gemini Gems Integration&lt;/h4&gt;&lt;p&gt;
&lt;strong&gt;Topics:&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Use case 1: Developing a customized process bottleneck identification &amp;amp; optimization framework&lt;/li&gt;&lt;li&gt;Use case 2: Structuring a supply chain risk assessment framework&lt;/li&gt;&lt;li&gt;Use case 3: Generating tailored operational excellence program themes&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;
&lt;strong&gt;Objectives:&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Analyze the inefficiencies of manual operational processes that custom Gems can address.&lt;/li&gt;&lt;li&gt;Design and refine custom Operations Gems using effective prompting techniques to automate specific tasks.&lt;/li&gt;&lt;li&gt;Apply custom Operations Gems in relevant use cases to streamline operational workflows.&lt;/li&gt;&lt;li&gt;Explain the benefits of creating custom Operations Gems, including efficiency, clarity, and cost-effectiveness.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;
&lt;strong&gt;Actvities:&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;3 use case demos&lt;/li&gt;&lt;/ul&gt;&lt;h4&gt;Module 3 - NotebookLM Enterprise Integration&lt;/h4&gt;&lt;p&gt;
&lt;strong&gt;Topics:&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Use case 1: Creating a centralized product knowledge base for Q&amp;amp;A&lt;/li&gt;&lt;li&gt;Use case 2: Analyzing supplier contracts and compliance documents&lt;/li&gt;&lt;li&gt;Use case 3: Root Cause Analysis from incident reports and maintenance logs&lt;/li&gt;&lt;li&gt;Use case 4: Analyzing historical project data for better planning (Lessons Learned)&lt;/li&gt;&lt;li&gt;Use case 5: Understanding and adhering to complex quality standards&lt;/li&gt;&lt;li&gt;Use case 6: Creating internal operations update podcast content from incident reports and process changes&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;
&lt;strong&gt;Objectives:&lt;/strong&gt; 
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Review the steps to upload operational reports and create a notebook in NotebookLM.&lt;/li&gt;&lt;li&gt;Apply NotebookLM to answer specificoperational analysis questions using the provided source materials.&lt;/li&gt;&lt;li&gt;Differentiate between summaries generated by NotebookLM and manually created ones.&lt;/li&gt;&lt;li&gt;Assess the reliability and accuracy of content drafted by NotebookLM by verifying its source citations.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;
&lt;strong&gt;Activities: &lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;6 use case demos&lt;/li&gt;&lt;/ul&gt;</outline><objective_plain>- Utilize the core features of Gemini to streamline operational workflows and improve data analysis and reporting.
- Apply advanced Gemini capabilities (Gems) to develop highly customized process optimization frameworks and conduct nuanced supply chain risk assessments.
- Leverage NotebookLM Enterprise to securely query SOPs and synthesize information from manuals for grounded training materials and internal communications.</objective_plain><essentials_plain>- Basic Google Apps familiarity, Google Workspace skills, Gemini familiarity, basic NotebookLM skills, Process optimization principles, Supply chain management fundamentals.</essentials_plain><audience_plain>- Operations Managers
- Process Improvement Specialists
- Operations Analysts
- Supply Chain Coordinators
- Project Managers (within Operations)
- Logistics Planners
- Quality Assurance Leads</audience_plain><outline_plain>Module 1 - Gemini for Workspace Integration


Topics:



- Use Case 1: Drafting Standard Operating Procedures (SOPs) and Process Documentation
- Use Case 2: Analyzing Operational Data and Creating Dashboards in Sheets
- Use Case 3: Drafting Internal Communications and Project Updates
- Use Case 4: Create Project Plans and Task Lists in Sheets/Docs
- Use Case 5: Summarizing Meeting Notes and Extracting Action Items for Operational Reviews

Objectives: 



- Identify Gemini features applicable to specific operational workflows and data analysis tasks.
- Demonstrate the use of Gemini to draft operational reports and enhance knowledge management.
- Compare the efficiency of completing operational tasks with and without the integration of Gemini features.
- Explain the potential time savings and improved resource allocation gained by leveraging Gemini in operations workflows.

Activities:



- 5 use case demos
Module 2 - Gemini Gems Integration


Topics:



- Use case 1: Developing a customized process bottleneck identification &amp; optimization framework
- Use case 2: Structuring a supply chain risk assessment framework
- Use case 3: Generating tailored operational excellence program themes

Objectives:



- Analyze the inefficiencies of manual operational processes that custom Gems can address.
- Design and refine custom Operations Gems using effective prompting techniques to automate specific tasks.
- Apply custom Operations Gems in relevant use cases to streamline operational workflows.
- Explain the benefits of creating custom Operations Gems, including efficiency, clarity, and cost-effectiveness.

Actvities:



- 3 use case demos
Module 3 - NotebookLM Enterprise Integration


Topics:



- Use case 1: Creating a centralized product knowledge base for Q&amp;A
- Use case 2: Analyzing supplier contracts and compliance documents
- Use case 3: Root Cause Analysis from incident reports and maintenance logs
- Use case 4: Analyzing historical project data for better planning (Lessons Learned)
- Use case 5: Understanding and adhering to complex quality standards
- Use case 6: Creating internal operations update podcast content from incident reports and process changes

Objectives: 



- Review the steps to upload operational reports and create a notebook in NotebookLM.
- Apply NotebookLM to answer specificoperational analysis questions using the provided source materials.
- Differentiate between summaries generated by NotebookLM and manually created ones.
- Assess the reliability and accuracy of content drafted by NotebookLM by verifying its source citations.

Activities: 



- 6 use case demos</outline_plain><duration unit="d" days="0">3 hours</duration><pricelist><price country="US" currency="USD">350.00</price><price country="CA" currency="CAD">485.00</price><price country="DE" currency="EUR">350.00</price><price country="IL" currency="EUR">350.00</price><price country="AT" currency="EUR">350.00</price><price country="SE" currency="EUR">350.00</price><price country="SI" currency="EUR">350.00</price><price country="GB" currency="GBP">350.00</price><price country="IT" currency="EUR">350.00</price><price country="CH" currency="CHF">350.00</price></pricelist><miles/></course>