<?xml version="1.0" encoding="utf-8" ?>
<!DOCTYPE FL_Course SYSTEM "https://www.flane.de/dtd/fl_course095.dtd"><?xml-stylesheet type="text/xsl" href="https://portal.flane.ch/css/xml-course.xsl"?><course productid="36075" language="en" source="https://portal.flane.ch/swisscom/en/xml-course/google-gail" lastchanged="2026-02-03T20:28:49+01:00" parent="https://portal.flane.ch/swisscom/en/xml-courses"><title>Generative AI Leader</title><productcode>GAIL</productcode><vendorcode>GO</vendorcode><vendorname>Google</vendorname><fullproductcode>GO-GAIL</fullproductcode><version>1.0</version><objective>&lt;ul&gt;
&lt;li&gt;Describe how generative AI transforms organizations across business functions and industries.&lt;/li&gt;&lt;li&gt;Define core gen AI concepts (artificial intelligence, gen AI, machine learning, etc.).&lt;/li&gt;&lt;li&gt;Identify the core layers of the gen AI landscape (applications, agents, platforms, models, and infrastructure).&lt;/li&gt;&lt;li&gt;Explain how you can combine the components of generative AI agents to build powerful solutions.&lt;/li&gt;&lt;li&gt;Identify Google Cloud products and solutions that support the implementation and scaling of generative AI initiatives.&lt;/li&gt;&lt;/ul&gt;</objective><essentials>&lt;p&gt;None.&lt;/p&gt;</essentials><audience>&lt;p&gt;This course is intended for business professionals of all levels and job roles who want to contribute to their company&amp;#039;s gen AI transformation.&lt;/p&gt;</audience><outline>&lt;h4&gt;Module 1 - Gen AI: Beyond the chatbot&lt;/h4&gt;&lt;p&gt;
&lt;strong&gt;Topics&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Introduction to gen AI for businesses&lt;/li&gt;&lt;li&gt;Introduction to gen AI foundations&lt;/li&gt;&lt;li&gt;Gen AI strategy&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;
&lt;strong&gt;Objectives&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Discover how generative AI transforms organizations across business functions and industries.&lt;/li&gt;&lt;li&gt;Explore how generative AI uses foundation models and prompt engineering to create value.&lt;/li&gt;&lt;li&gt;Identify Google Cloud&amp;#039;s unique strengths in the field of generative AI.&lt;/li&gt;&lt;li&gt;Explain the Google-Cloud-recommended steps to successfully implement a transformational gen AI solution.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;
&lt;strong&gt;Activities&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Discussion: What is your why?&lt;/li&gt;&lt;li&gt;Discussion: Feeling inspired&lt;/li&gt;&lt;li&gt;Try it: Hands-on with the Gemini app&lt;/li&gt;&lt;li&gt;Discussion: Benefits of Google Cloud when building AI solutions&lt;/li&gt;&lt;li&gt;Try it: Prioritization exercise&lt;/li&gt;&lt;li&gt;Activity: Augmentation or automation?&lt;/li&gt;&lt;/ul&gt;
&lt;h4&gt;Module 2 - Gen AI: Unlock foundational concepts&lt;/h4&gt;&lt;p&gt;
&lt;strong&gt;Topics&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Core gen AI concepts&lt;/li&gt;&lt;li&gt;Foundation models&lt;/li&gt;&lt;li&gt;Responsible AI&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;
&lt;strong&gt;Objectives&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Define core generative AI concepts.&lt;/li&gt;&lt;li&gt;Explain how data types are used in generative AI for business solutions, innovation, and competitive edge.&lt;/li&gt;&lt;li&gt;Explain the role of foundation models in generative AI.&lt;/li&gt;&lt;li&gt;Describe the Google-Cloud-recommended strategies for handling LLM limitations.&lt;/li&gt;&lt;li&gt;Describe the challenges and key factors involved in responsibly and securely developing and deploying AI.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;
&lt;strong&gt;Activities&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Activity: Supervised, unsupervised, or reinforcement learning?&lt;/li&gt;&lt;li&gt;Discussion: Model matchmaker&lt;/li&gt;&lt;li&gt;Discussion: Organizational roadblocks to responsible AI&lt;/li&gt;&lt;/ul&gt;
&lt;h4&gt;Module 3 - Gen AI: Navigate the landscape&lt;/h4&gt;&lt;p&gt;
&lt;strong&gt;Topics&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;The gen AI landscape&lt;/li&gt;&lt;li&gt;Gen AI agents and applications&lt;/li&gt;&lt;li&gt;Gen AI platform, model, and infrastructure&lt;/li&gt;&lt;li&gt;Gen AI project resources and management&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;
&lt;strong&gt;Objectives&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Describe the layers of the gen AI landscape.&lt;/li&gt;&lt;li&gt;Determine strategic entry points within the gen AI landscape to address specific business needs and drive innovation.&lt;/li&gt;&lt;li&gt;Describe the components of the Google Cloud gen AI portfolio.&lt;/li&gt;&lt;li&gt;Explain how Google Cloud&amp;rsquo;s AI-optimized resources support gen AI development.&lt;/li&gt;&lt;li&gt;Describe the business factors to consider when deciding what to use for specific applications.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;
&lt;strong&gt;Activities&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Discussion: Conversational and workflow agents&lt;/li&gt;&lt;li&gt;Activity: The writing assistant&lt;/li&gt;&lt;li&gt;Activity: Edge or cloud?&lt;/li&gt;&lt;li&gt;Activity: Best solution&lt;/li&gt;&lt;/ul&gt;
&lt;h4&gt;Module 4 - Gen AI apps: Transform your work&lt;/h4&gt;&lt;p&gt;
&lt;strong&gt;Topics&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Prompting techniques&lt;/li&gt;&lt;li&gt;Gen AI for productivity&lt;/li&gt;&lt;li&gt;Gemini for Google Cloud&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;
&lt;strong&gt;Objectives&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Explain prompt engineering techniques and how they drive better results.&lt;/li&gt;&lt;li&gt;Develop automated workflows by using generative AI prompt templates and tools.&lt;/li&gt;&lt;li&gt;Describe the core functionality and business value of using Gemini for Google Workspace.&lt;/li&gt;&lt;li&gt;Describe the core functionality and business value of using Gemini for Google Cloud.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;
&lt;strong&gt;Activities&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Discussion: Customer service&lt;/li&gt;&lt;li&gt;Try it: Step into the role&lt;/li&gt;&lt;li&gt;Activity: Pick-a-product&lt;/li&gt;&lt;li&gt;Discussion: Gemini for Google Cloud in your organization&lt;/li&gt;&lt;/ul&gt;
&lt;h4&gt;Module 5 - Gen AI agents: Transform your organization&lt;/h4&gt;&lt;p&gt;
&lt;strong&gt;Topics&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Today&amp;rsquo;s agents&lt;/li&gt;&lt;li&gt;Building agents&lt;/li&gt;&lt;li&gt;Enhancing the customer experience with agents&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;
&lt;strong&gt;Objectives&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Define the components of generative AI agents and how they work together.&lt;/li&gt;&lt;li&gt;Explain how you can combine the components of generative AI agents to build powerful solutions.&lt;/li&gt;&lt;li&gt;Describe how you can use Google Cloud&amp;rsquo;s gen AI products to create generative AI agents and solutions.&lt;/li&gt;&lt;li&gt;Explain how to effectively lead and manage organizational transformation with gen AI.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;
&lt;strong&gt;Activities&lt;/strong&gt;
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Activity: The better prompt technique&lt;/li&gt;&lt;li&gt;Activity: Agent tooling example &amp;ndash; Meeting location planner APIs&lt;/li&gt;&lt;li&gt;Activity: Pick-a-product&lt;/li&gt;&lt;/ul&gt;</outline><objective_plain>- Describe how generative AI transforms organizations across business functions and industries.
- Define core gen AI concepts (artificial intelligence, gen AI, machine learning, etc.).
- Identify the core layers of the gen AI landscape (applications, agents, platforms, models, and infrastructure).
- Explain how you can combine the components of generative AI agents to build powerful solutions.
- Identify Google Cloud products and solutions that support the implementation and scaling of generative AI initiatives.</objective_plain><essentials_plain>None.</essentials_plain><audience_plain>This course is intended for business professionals of all levels and job roles who want to contribute to their company's gen AI transformation.</audience_plain><outline_plain>Module 1 - Gen AI: Beyond the chatbot


Topics



- Introduction to gen AI for businesses
- Introduction to gen AI foundations
- Gen AI strategy

Objectives



- Discover how generative AI transforms organizations across business functions and industries.
- Explore how generative AI uses foundation models and prompt engineering to create value.
- Identify Google Cloud's unique strengths in the field of generative AI.
- Explain the Google-Cloud-recommended steps to successfully implement a transformational gen AI solution.

Activities



- Discussion: What is your why?
- Discussion: Feeling inspired
- Try it: Hands-on with the Gemini app
- Discussion: Benefits of Google Cloud when building AI solutions
- Try it: Prioritization exercise
- Activity: Augmentation or automation?

Module 2 - Gen AI: Unlock foundational concepts


Topics



- Core gen AI concepts
- Foundation models
- Responsible AI

Objectives



- Define core generative AI concepts.
- Explain how data types are used in generative AI for business solutions, innovation, and competitive edge.
- Explain the role of foundation models in generative AI.
- Describe the Google-Cloud-recommended strategies for handling LLM limitations.
- Describe the challenges and key factors involved in responsibly and securely developing and deploying AI.

Activities



- Activity: Supervised, unsupervised, or reinforcement learning?
- Discussion: Model matchmaker
- Discussion: Organizational roadblocks to responsible AI

Module 3 - Gen AI: Navigate the landscape


Topics



- The gen AI landscape
- Gen AI agents and applications
- Gen AI platform, model, and infrastructure
- Gen AI project resources and management

Objectives



- Describe the layers of the gen AI landscape.
- Determine strategic entry points within the gen AI landscape to address specific business needs and drive innovation.
- Describe the components of the Google Cloud gen AI portfolio.
- Explain how Google Cloud’s AI-optimized resources support gen AI development.
- Describe the business factors to consider when deciding what to use for specific applications.

Activities



- Discussion: Conversational and workflow agents
- Activity: The writing assistant
- Activity: Edge or cloud?
- Activity: Best solution

Module 4 - Gen AI apps: Transform your work


Topics



- Prompting techniques
- Gen AI for productivity
- Gemini for Google Cloud

Objectives



- Explain prompt engineering techniques and how they drive better results.
- Develop automated workflows by using generative AI prompt templates and tools.
- Describe the core functionality and business value of using Gemini for Google Workspace.
- Describe the core functionality and business value of using Gemini for Google Cloud.

Activities



- Discussion: Customer service
- Try it: Step into the role
- Activity: Pick-a-product
- Discussion: Gemini for Google Cloud in your organization

Module 5 - Gen AI agents: Transform your organization


Topics



- Today’s agents
- Building agents
- Enhancing the customer experience with agents

Objectives



- Define the components of generative AI agents and how they work together.
- Explain how you can combine the components of generative AI agents to build powerful solutions.
- Describe how you can use Google Cloud’s gen AI products to create generative AI agents and solutions.
- Explain how to effectively lead and manage organizational transformation with gen AI.

Activities



- Activity: The better prompt technique
- Activity: Agent tooling example – Meeting location planner APIs
- Activity: Pick-a-product</outline_plain><duration unit="d" days="2">2 days</duration><pricelist><price country="US" currency="USD">1495.00</price><price country="CA" currency="CAD">2065.00</price><price country="DE" currency="EUR">1300.00</price><price country="AT" currency="EUR">1300.00</price><price country="SE" currency="EUR">1300.00</price><price country="SI" currency="EUR">1300.00</price><price country="GB" currency="GBP">1320.00</price><price country="FR" currency="EUR">1550.00</price><price country="IT" currency="EUR">1300.00</price><price country="CH" currency="CHF">1300.00</price></pricelist><miles/></course>