<?xml version="1.0" encoding="utf-8" ?>
<!DOCTYPE FL_Course SYSTEM "https://www.flane.de/dtd/fl_course095.dtd"><?xml-stylesheet type="text/xsl" href="https://portal.flane.ch/css/xml-course.xsl"?><course productid="24778" language="en" source="https://portal.flane.ch/swisscom/en/xml-course/fortinet-fort-voice" lastchanged="2026-08-07T02:17:45+02:00" parent="https://portal.flane.ch/swisscom/en/xml-courses"><title>FortiVoice</title><productcode>FORT-VOICE</productcode><vendorcode>FO</vendorcode><vendorname>Fortinet</vendorname><fullproductcode>FO-FORT-VOICE</fullproductcode><version>7.0.4</version><objective>&lt;p&gt;After completing this course, you will be able to:
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Deploy the FortiVoice on your network&lt;/li&gt;&lt;li&gt;Configure and set up HA for large scale deployments&lt;/li&gt;&lt;li&gt;Install and set up extensions for both internal and external users&lt;/li&gt;&lt;li&gt;Create groups to manage calls and configuration options&lt;/li&gt;&lt;li&gt;Set inbound and outbound dialing rules to meet customer requirements&lt;/li&gt;&lt;li&gt;Use and manage Auto Attendant menus and options&lt;/li&gt;&lt;li&gt;Understand system advanced features&lt;/li&gt;&lt;li&gt;Monitor system via logs and traces to ensure the system is setup correctly&lt;/li&gt;&lt;li&gt;Generate call reports and invoices based upon user or trunk activity&lt;/li&gt;&lt;li&gt;Provide access and rights to users within the user portal&lt;/li&gt;&lt;li&gt;Configure auto dialer and campaigns&lt;/li&gt;&lt;li&gt;Deploy gateway and local survivable systems&lt;/li&gt;&lt;li&gt;Deploy softclients for mobile workers&lt;/li&gt;&lt;/ul&gt;</objective><essentials>&lt;p&gt;It is recommended that you have an understanding of the following topics:
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Network protocols&lt;/li&gt;&lt;li&gt;Network concepts&lt;/li&gt;&lt;li&gt;VoIP protocols&lt;/li&gt;&lt;/ul&gt;</essentials><audience>&lt;p&gt;Networking and security professionals involved in the management, configuration, administration, and monitoring of FortiVoice devices used in their organizations&amp;#039; networks.&lt;/p&gt;</audience><outline>&lt;ul&gt;
&lt;li&gt;System Overview&lt;/li&gt;&lt;li&gt;Phone Settings and Profiles&lt;/li&gt;&lt;li&gt;Extension Configuration&lt;/li&gt;&lt;li&gt;Groups&lt;/li&gt;&lt;li&gt;Trunks&lt;/li&gt;&lt;li&gt;Call Features&lt;/li&gt;&lt;li&gt;Log &amp;amp; Maintenance&lt;/li&gt;&lt;li&gt;Call Reporting&lt;/li&gt;&lt;li&gt;User Portal&lt;/li&gt;&lt;li&gt;Auto Dialer&lt;/li&gt;&lt;li&gt;Gateway Management&lt;/li&gt;&lt;li&gt;FortiFone Softclient&lt;/li&gt;&lt;/ul&gt;</outline><objective_plain>After completing this course, you will be able to:



- Deploy the FortiVoice on your network
- Configure and set up HA for large scale deployments
- Install and set up extensions for both internal and external users
- Create groups to manage calls and configuration options
- Set inbound and outbound dialing rules to meet customer requirements
- Use and manage Auto Attendant menus and options
- Understand system advanced features
- Monitor system via logs and traces to ensure the system is setup correctly
- Generate call reports and invoices based upon user or trunk activity
- Provide access and rights to users within the user portal
- Configure auto dialer and campaigns
- Deploy gateway and local survivable systems
- Deploy softclients for mobile workers</objective_plain><essentials_plain>It is recommended that you have an understanding of the following topics:



- Network protocols
- Network concepts
- VoIP protocols</essentials_plain><audience_plain>Networking and security professionals involved in the management, configuration, administration, and monitoring of FortiVoice devices used in their organizations' networks.</audience_plain><outline_plain>- System Overview
- Phone Settings and Profiles
- Extension Configuration
- Groups
- Trunks
- Call Features
- Log &amp; Maintenance
- Call Reporting
- User Portal
- Auto Dialer
- Gateway Management
- FortiFone Softclient</outline_plain><duration unit="d" days="2">2 days</duration><pricelist/><miles/></course>