<?xml version="1.0" encoding="utf-8" ?>
<!DOCTYPE FL_Course SYSTEM "https://www.flane.de/dtd/fl_course095.dtd"><?xml-stylesheet type="text/xsl" href="https://portal.flane.ch/css/xml-course.xsl"?><course productid="30886" language="en" source="https://portal.flane.ch/swisscom/en/xml-course/extremenetworks-ewc-t" lastchanged="2025-11-12T14:37:06+01:00" parent="https://portal.flane.ch/swisscom/en/xml-courses"><title>ExtremeWireless Cloud – Troubleshooting</title><productcode>EWC-T</productcode><vendorcode>EX</vendorcode><vendorname>Extreme Networks</vendorname><fullproductcode>EX-EWC-T</fullproductcode><version>1.0</version><objective>&lt;p&gt;Upon completion of this course, students will have gained the working knowledge to:
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Troubleshoot wireless networks&lt;/li&gt;&lt;li&gt;Use logs and troubleshooting files&lt;/li&gt;&lt;li&gt;Explain Co-operative Control Protocols, and CAPWAP and Provisioning&lt;/li&gt;&lt;li&gt;Use the troubleshooting tools in ExtremeCloud IQ&lt;/li&gt;&lt;li&gt;Setup SSH Proxy&lt;/li&gt;&lt;li&gt;Use the Client Monitor&lt;/li&gt;&lt;/ul&gt;</objective><essentials>&lt;p&gt;ExtremeWireless Cloud - Installation and Configuration certification is a mandatory pre-requisite and must be completed before registering for ExtremeWireless Cloud - Troubleshooting.&lt;/p&gt;</essentials><contents>&lt;p&gt;Course Topics&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;How to Troubleshoot&lt;/li&gt;&lt;li&gt;Introduction to ExtremeWireless Cloud Troubleshooting&lt;/li&gt;&lt;li&gt;Tech Data, Netdump, KDDR Logs, and Rebooting&lt;/li&gt;&lt;li&gt;Co-operative Control Protocols&lt;/li&gt;&lt;li&gt;CAPWAP and Provisioning&lt;/li&gt;&lt;li&gt;RF Troubleshooting&lt;/li&gt;&lt;li&gt;Network Performance Troubleshooting&lt;/li&gt;&lt;li&gt;Troubleshooting Tools&lt;/li&gt;&lt;li&gt;Authentication and Roaming&lt;/li&gt;&lt;li&gt;Private pre-shared key (PPSK)&lt;/li&gt;&lt;li&gt;Private Pre-Shared Key Troubleshooting Tools&lt;/li&gt;&lt;li&gt;Client Monitor&lt;/li&gt;&lt;li&gt;SSH Proxy&lt;/li&gt;&lt;/ul&gt;</contents><objective_plain>Upon completion of this course, students will have gained the working knowledge to:



- Troubleshoot wireless networks
- Use logs and troubleshooting files
- Explain Co-operative Control Protocols, and CAPWAP and Provisioning
- Use the troubleshooting tools in ExtremeCloud IQ
- Setup SSH Proxy
- Use the Client Monitor</objective_plain><essentials_plain>ExtremeWireless Cloud - Installation and Configuration certification is a mandatory pre-requisite and must be completed before registering for ExtremeWireless Cloud - Troubleshooting.</essentials_plain><contents_plain>Course Topics


- How to Troubleshoot
- Introduction to ExtremeWireless Cloud Troubleshooting
- Tech Data, Netdump, KDDR Logs, and Rebooting
- Co-operative Control Protocols
- CAPWAP and Provisioning
- RF Troubleshooting
- Network Performance Troubleshooting
- Troubleshooting Tools
- Authentication and Roaming
- Private pre-shared key (PPSK)
- Private Pre-Shared Key Troubleshooting Tools
- Client Monitor
- SSH Proxy</contents_plain><duration unit="d" days="2">2 days</duration><pricelist><price country="DE" currency="EUR">1410.00</price><price country="GB" currency="GBP">1200.00</price><price country="CH" currency="CHF">1700.00</price></pricelist><miles/></course>