<?xml version="1.0" encoding="utf-8" ?>
<!DOCTYPE FL_Course SYSTEM "https://www.flane.de/dtd/fl_course095.dtd"><?xml-stylesheet type="text/xsl" href="https://portal.flane.ch/css/xml-course.xsl"?><course productid="29996" language="en" source="https://portal.flane.ch/swisscom/en/xml-course/devops-sref" lastchanged="2025-07-29T12:18:12+02:00" parent="https://portal.flane.ch/swisscom/en/xml-courses"><title>Site Reliability Engineering (SRE) Foundation</title><productcode>SREF</productcode><vendorcode>DI</vendorcode><vendorname>DevOps</vendorname><fullproductcode>DI-SREF</fullproductcode><version>1.2</version><essentials>&lt;p&gt;An understanding and knowledge of common DevOps terminology and concepts and related work experience are recommended.&lt;/p&gt;</essentials><audience>&lt;p&gt;The target audience for the SRE Foundation course are professionals including:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Anyone starting or leading a move towards increased reliability&lt;/li&gt;&lt;li&gt;Anyone interested in modern IT leadership and organizational change approaches&lt;/li&gt;&lt;li&gt;Business Managers&lt;/li&gt;&lt;li&gt;Business Stakeholders&lt;/li&gt;&lt;li&gt;Change Agents&lt;/li&gt;&lt;li&gt;Consultants&lt;/li&gt;&lt;li&gt;DevOps Practitioners&lt;/li&gt;&lt;li&gt;IT Directors&lt;/li&gt;&lt;li&gt;IT Managers&lt;/li&gt;&lt;li&gt;IT Team Leaders&lt;/li&gt;&lt;li&gt;Product Owners&lt;/li&gt;&lt;li&gt;Scrum Masters&lt;/li&gt;&lt;li&gt;Software Engineers&lt;/li&gt;&lt;li&gt;Site Reliability Engineers&lt;/li&gt;&lt;li&gt;System Integrators&lt;/li&gt;&lt;li&gt;Tool Providers&lt;/li&gt;&lt;/ul&gt;</audience><contents>&lt;h5&gt;Course Introduction&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Course Goals&lt;/li&gt;&lt;li&gt;Course Agenda&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 1: SRE Principles &amp;amp; Practices&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;What is Site Reliability Engineering?&lt;/li&gt;&lt;li&gt;SRE &amp;amp; DevOps: What is the Difference?&lt;/li&gt;&lt;li&gt;SRE Principles &amp;amp; Practices&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 2: Service Level Objectives &amp;amp; Error Budgets&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Service Level Objectives (SLO&amp;rsquo;s)&lt;/li&gt;&lt;li&gt;Error Budgets&lt;/li&gt;&lt;li&gt;Error Budget Policies&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 3: Reducing Toil&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;What is Toil?&lt;/li&gt;&lt;li&gt;Why is Toil Bad?&lt;/li&gt;&lt;li&gt;Doing Something About Toil&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 4: Monitoring &amp;amp; Service Level Indicators&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Service Level Indicators (SLI&amp;rsquo;s)&lt;/li&gt;&lt;li&gt;Monitoring&lt;/li&gt;&lt;li&gt;Observability&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 5: SRE Tools &amp;amp; Automation&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Automation Defined&lt;/li&gt;&lt;li&gt;Automation Focus&lt;/li&gt;&lt;li&gt;Hierarchy of Automation Types&lt;/li&gt;&lt;li&gt;Secure Automation&lt;/li&gt;&lt;li&gt;Automation Tools&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 6: Anti-Fragility &amp;amp; Learning from Failure&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Why Learn from Failure&lt;/li&gt;&lt;li&gt;Benefits of Anti-Fragility&lt;/li&gt;&lt;li&gt;Shifting the Organizational Balance&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 7: Organizational Impact of SRE&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Why Organizations Embrace SRE&lt;/li&gt;&lt;li&gt;Patterns for SRE Adoption&lt;/li&gt;&lt;li&gt;On-Call Necessities&lt;/li&gt;&lt;li&gt;Blameless Post-Mortems&lt;/li&gt;&lt;li&gt;SRE &amp;amp; Scale&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 8: SRE, Other Frameworks, The Future&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;SRE &amp;amp; Other Frameworks&lt;/li&gt;&lt;li&gt;The Future&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Additional Sources of Information&lt;/h5&gt;&lt;h5&gt;Exam Preparations&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Exam Requirements, Question Weighting, and Terminology List&lt;/li&gt;&lt;li&gt;Sample Exam Review&lt;/li&gt;&lt;/ul&gt;</contents><essentials_plain>An understanding and knowledge of common DevOps terminology and concepts and related work experience are recommended.</essentials_plain><audience_plain>The target audience for the SRE Foundation course are professionals including:


- Anyone starting or leading a move towards increased reliability
- Anyone interested in modern IT leadership and organizational change approaches
- Business Managers
- Business Stakeholders
- Change Agents
- Consultants
- DevOps Practitioners
- IT Directors
- IT Managers
- IT Team Leaders
- Product Owners
- Scrum Masters
- Software Engineers
- Site Reliability Engineers
- System Integrators
- Tool Providers</audience_plain><contents_plain>Course Introduction


- Course Goals
- Course Agenda
Module 1: SRE Principles &amp; Practices


- What is Site Reliability Engineering?
- SRE &amp; DevOps: What is the Difference?
- SRE Principles &amp; Practices
Module 2: Service Level Objectives &amp; Error Budgets


- Service Level Objectives (SLO’s)
- Error Budgets
- Error Budget Policies
Module 3: Reducing Toil


- What is Toil?
- Why is Toil Bad?
- Doing Something About Toil
Module 4: Monitoring &amp; Service Level Indicators


- Service Level Indicators (SLI’s)
- Monitoring
- Observability
Module 5: SRE Tools &amp; Automation


- Automation Defined
- Automation Focus
- Hierarchy of Automation Types
- Secure Automation
- Automation Tools
Module 6: Anti-Fragility &amp; Learning from Failure


- Why Learn from Failure
- Benefits of Anti-Fragility
- Shifting the Organizational Balance
Module 7: Organizational Impact of SRE


- Why Organizations Embrace SRE
- Patterns for SRE Adoption
- On-Call Necessities
- Blameless Post-Mortems
- SRE &amp; Scale
Module 8: SRE, Other Frameworks, The Future


- SRE &amp; Other Frameworks
- The Future
Additional Sources of Information

Exam Preparations


- Exam Requirements, Question Weighting, and Terminology List
- Sample Exam Review</contents_plain><duration unit="d" days="2">2 days</duration><pricelist><price country="CH" currency="CHF">1290.00</price><price country="DE" currency="EUR">1490.00</price><price country="AT" currency="EUR">1490.00</price><price country="FR" currency="EUR">2410.00</price><price country="GB" currency="GBP">1235.00</price><price country="NL" currency="EUR">1490.00</price></pricelist><miles/></course>