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<!DOCTYPE FL_Course SYSTEM "https://www.flane.de/dtd/fl_course095.dtd"><?xml-stylesheet type="text/xsl" href="https://portal.flane.ch/css/xml-course.xsl"?><course productid="35149" language="en" source="https://portal.flane.ch/swisscom/en/xml-course/citrix-cvad-301" lastchanged="2026-01-23T14:12:41+01:00" parent="https://portal.flane.ch/swisscom/en/xml-courses"><title>Citrix Virtual Apps and Desktops Advanced Administration</title><productcode>CVAD-301</productcode><vendorcode>CX</vendorcode><vendorname>Citrix</vendorname><fullproductcode>CX-CVAD-301</fullproductcode><version>1.0</version><objective>&lt;ul&gt;
&lt;li&gt;How to implement advanced administration concepts such as troubleshooting, backups, disaster recovery, scalability and redundancy for a Citrix Virtual Apps and Desktop Site&lt;/li&gt;&lt;li&gt;Security considerations and configurations including multi-site management using zones.&lt;/li&gt;&lt;li&gt;Create, administer, and manage App Layering OS, platform, application, elastic, and user layers.&lt;/li&gt;&lt;li&gt;Integrate Citrix App Layering Into a Citrix Virtual Apps and Desktop deployment.&lt;/li&gt;&lt;li&gt;Install and initialize WEM and integrate into Citrix Virtual Apps and Desktops and Citrix DaaS.&lt;/li&gt;&lt;li&gt;Configure WEM features to improve the end user environment and virtual resource consumption.&lt;/li&gt;&lt;li&gt;Migrate an on-premises WEM deployment to WEM service.&lt;/li&gt;&lt;/ul&gt;</objective><essentials>&lt;p&gt;Strong foundational knowledge of:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Windows Server and Desktop operating systems.&lt;/li&gt;&lt;li&gt;Active Directory, Policies, Profiles, Networking and Hypervisors.&lt;/li&gt;&lt;/ul&gt;</essentials><contents>&lt;ul&gt;
&lt;li&gt;Introduction to Citrix Virtual Apps and Desktops Advanced Config, Redundancy, and Scalability&lt;/li&gt;&lt;li&gt;Manage CVAD Multiple Locations&lt;/li&gt;&lt;li&gt;Backups and Disaster Recovery&lt;/li&gt;&lt;li&gt;Advanced Authentication Methods&lt;/li&gt;&lt;li&gt;App and Data Security&lt;/li&gt;&lt;li&gt;Secure VDAs&lt;/li&gt;&lt;li&gt;Introduction to Troubleshooting&lt;/li&gt;&lt;li&gt;Troubleshoot Access Issues&lt;/li&gt;&lt;li&gt;Troubleshoot Delivery Controller Issues&lt;/li&gt;&lt;li&gt;Troubleshoot Virtual Delivery Agent (VDA) Registration Issues&lt;/li&gt;&lt;li&gt;Troubleshoot HDX Connection Issues&lt;/li&gt;&lt;li&gt;Intro to App Layering and Architecture Overview&lt;/li&gt;&lt;li&gt;OS Layers&lt;/li&gt;&lt;li&gt;Platform Layers&lt;/li&gt;&lt;li&gt;App Layers&lt;/li&gt;&lt;li&gt;Elastic App Layers and User Layers&lt;/li&gt;&lt;li&gt;Deploy a Layered Image&lt;/li&gt;&lt;li&gt;Layer Priority and Maintaining an App Layering Environment&lt;/li&gt;&lt;li&gt;Intro to WEM and Architecture Components&lt;/li&gt;&lt;li&gt;WEM Deployment Install&lt;/li&gt;&lt;li&gt;WEM Consoles and Initial Setup&lt;/li&gt;&lt;li&gt;WEM System and Log On Optimization&lt;/li&gt;&lt;li&gt;WEM Security and Lockdown Features&lt;/li&gt;&lt;li&gt;Planning - The WEM Agent&lt;/li&gt;&lt;li&gt;WEM Monitoring, Reporting, and Troubleshooting&lt;/li&gt;&lt;li&gt;Upgrading WEM and Migration to WEM Service&lt;/li&gt;&lt;/ul&gt;</contents><outline>&lt;h5&gt;Module 1: Introduction to Citrix Virtual Apps and Desktops Advanced Config, Redundancy, and Scalability&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Citrix Virtual Apps and Desktops Redundancy and Scalability&lt;/li&gt;&lt;li&gt;StoreFront and NetScaler Gateway&lt;/li&gt;&lt;li&gt;Site Infrastructure Redundancy and Scalability&lt;/li&gt;&lt;li&gt;Machines Running the Virtual Delivery Agent&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 2: Manage CVAD Multiple Locations&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Zones&lt;/li&gt;&lt;li&gt;VDA Registration in a Multi-Zone Environment&lt;/li&gt;&lt;li&gt;Zone Preference&lt;/li&gt;&lt;li&gt;Optimal Gateway Routing and Zones&lt;/li&gt;&lt;li&gt;StoreFront Resource Aggregation&lt;/li&gt;&lt;li&gt;Managing StoreFront Store Subscriptions in a Multi-Location Environment&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 3: Backups and Disaster Recovery&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Backups&lt;/li&gt;&lt;li&gt;Disaster Recovery Considerations&lt;/li&gt;&lt;li&gt;Disaster Recovery Process&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 4: Advanced Authentication Methods&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Multi-factor Authentication - RADIUS and One Time Passwords (OTP)&lt;/li&gt;&lt;li&gt;Multi-factor Authentication &amp;ndash; Smart Card Authentication&lt;/li&gt;&lt;li&gt;Federated Authentication&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 5: App and Data Security&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Introduction to Application Security&lt;/li&gt;&lt;li&gt;Preventing Jailbreak Attacks&lt;/li&gt;&lt;li&gt;Minimizing the Impact of Attacks&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 6: Secure VDAs&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Transport Layer Security (TLS) Virtual Delivery Agent (VDA) Encryption&lt;/li&gt;&lt;li&gt;Microsoft Group Policy Objects (GPOs) and Citrix Policies&lt;/li&gt;&lt;li&gt;Image Management&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 7: Introduction to Troubleshooting&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Troubleshooting Methodology&lt;/li&gt;&lt;li&gt;Resource Tools and Utilities&lt;/li&gt;&lt;li&gt;Introduction to PowerShell&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 8: Troubleshoot Access Issues&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Troubleshooting StoreFront&lt;/li&gt;&lt;li&gt;Troubleshooting NetScaler Gateway&lt;/li&gt;&lt;li&gt;Troubleshooting Access and Authentication&lt;/li&gt;&lt;li&gt;Troubleshooting App/Desktop Launch&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 9: Troubleshoot Delivery Controller Issues&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Validating FlexCast Management Architecture (FMA) Services&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 10: Troubleshoot Virtual Delivery Agent (VDA) Registration Issues&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Troubleshooting Virtual Delivery Agent (VDA) Registration&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 11: Troubleshoot HDX Connection Issues&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Troubleshooting HDX Connections&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 12: Intro to App Layering and Architecture Overview&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Citrix App Layering Introduction&lt;/li&gt;&lt;li&gt;Architecture&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 13: OS Layers&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;OS Layers&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 14: Platform Layers&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Platform Layers&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 15: App Layers&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;App Layers&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 16: Elastic App Layers and User Layers&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Elastic App Layers&lt;/li&gt;&lt;li&gt;User Layers&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 17: Deploy a Layered Image&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Using Layered Images with CVAD&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 18: Layer Priority and Maintaining an App Layering Environment&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Layer Priority&lt;/li&gt;&lt;li&gt;Updating Layers&lt;/li&gt;&lt;li&gt;Maintaining and Updating the App Layering Environment&lt;/li&gt;&lt;li&gt;Common Citrix App Layering Considerations and Additional Resources&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 19: Intro to WEM and Architecture Components&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;WEM Features and Benefits&lt;/li&gt;&lt;li&gt;WEM On-Premises Components and Deployments&lt;/li&gt;&lt;li&gt;WEM Service Components and Deployments&lt;/li&gt;&lt;li&gt;WEM Component Communication Workflows&lt;/li&gt;&lt;li&gt;WEM Service Component Communication Workflows&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 20: WEM Deployment Install&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;On-premises WEM: Leading Practice Installation Prerequisites and Steps&lt;/li&gt;&lt;li&gt;Creating the WEM Database&lt;/li&gt;&lt;li&gt;Running the WEM Infrastructure Service Configuration Utility&lt;/li&gt;&lt;li&gt;WEM On-Premises vs WEM Service&lt;/li&gt;&lt;li&gt;WEM Service: Leading Practice Installation Prerequisites and Steps&lt;/li&gt;&lt;li&gt;ADMX Template Configuration&lt;/li&gt;&lt;li&gt;WEM Agent Installation&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 21: WEM Consoles and Initial Setup&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;On-Premises WEM and WEM Service Consoles&lt;/li&gt;&lt;li&gt;WEM Web Console&lt;/li&gt;&lt;li&gt;WEM Initial Setup&lt;/li&gt;&lt;li&gt;Migrating GPO settings to WEM&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 22: WEM System and Log On Optimization&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;WEM System Optimization Overview&lt;/li&gt;&lt;li&gt;WEM CPU Management&lt;/li&gt;&lt;li&gt;WEM Memory Management&lt;/li&gt;&lt;li&gt;Additional System Optimization Features&lt;/li&gt;&lt;li&gt;WEM Log On Optimization Overview&lt;/li&gt;&lt;li&gt;WEM Assigned Actions&lt;/li&gt;&lt;li&gt;WEM Environmental Settings&lt;/li&gt;&lt;li&gt;Citrix Profile Management In WEM&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 23: WEM Security and Lockdown Features&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;WEM Security Management Features&lt;/li&gt;&lt;li&gt;Privilege Elevation and Process Hierarchy Control&lt;/li&gt;&lt;li&gt;WEM Transformer&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 24: Planning - The WEM Agent&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;WEM Settings Processing and WEM Agent Caches&lt;/li&gt;&lt;li&gt;WEM Agent Integration with Citrix Virtual Apps and Desktops and Citrix DaaS&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 25: WEM Monitoring, Reporting, and Troubleshooting&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;WEM Monitoring and Reporting&lt;/li&gt;&lt;li&gt;WEM On-Premises Troubleshooting&lt;/li&gt;&lt;li&gt;WEM Service Troubleshooting&lt;/li&gt;&lt;li&gt;WEM Agent Troubleshooting&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 26: Upgrading WEM and Migration to WEM Service&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Upgrading Workspace Environment Management&lt;/li&gt;&lt;li&gt;WEM On-Premises Migration to WEM Service&lt;/li&gt;&lt;/ul&gt;</outline><objective_plain>- How to implement advanced administration concepts such as troubleshooting, backups, disaster recovery, scalability and redundancy for a Citrix Virtual Apps and Desktop Site
- Security considerations and configurations including multi-site management using zones.
- Create, administer, and manage App Layering OS, platform, application, elastic, and user layers.
- Integrate Citrix App Layering Into a Citrix Virtual Apps and Desktop deployment.
- Install and initialize WEM and integrate into Citrix Virtual Apps and Desktops and Citrix DaaS.
- Configure WEM features to improve the end user environment and virtual resource consumption.
- Migrate an on-premises WEM deployment to WEM service.</objective_plain><essentials_plain>Strong foundational knowledge of:


- Windows Server and Desktop operating systems.
- Active Directory, Policies, Profiles, Networking and Hypervisors.</essentials_plain><contents_plain>- Introduction to Citrix Virtual Apps and Desktops Advanced Config, Redundancy, and Scalability
- Manage CVAD Multiple Locations
- Backups and Disaster Recovery
- Advanced Authentication Methods
- App and Data Security
- Secure VDAs
- Introduction to Troubleshooting
- Troubleshoot Access Issues
- Troubleshoot Delivery Controller Issues
- Troubleshoot Virtual Delivery Agent (VDA) Registration Issues
- Troubleshoot HDX Connection Issues
- Intro to App Layering and Architecture Overview
- OS Layers
- Platform Layers
- App Layers
- Elastic App Layers and User Layers
- Deploy a Layered Image
- Layer Priority and Maintaining an App Layering Environment
- Intro to WEM and Architecture Components
- WEM Deployment Install
- WEM Consoles and Initial Setup
- WEM System and Log On Optimization
- WEM Security and Lockdown Features
- Planning - The WEM Agent
- WEM Monitoring, Reporting, and Troubleshooting
- Upgrading WEM and Migration to WEM Service</contents_plain><outline_plain>Module 1: Introduction to Citrix Virtual Apps and Desktops Advanced Config, Redundancy, and Scalability


- Citrix Virtual Apps and Desktops Redundancy and Scalability
- StoreFront and NetScaler Gateway
- Site Infrastructure Redundancy and Scalability
- Machines Running the Virtual Delivery Agent
Module 2: Manage CVAD Multiple Locations


- Zones
- VDA Registration in a Multi-Zone Environment
- Zone Preference
- Optimal Gateway Routing and Zones
- StoreFront Resource Aggregation
- Managing StoreFront Store Subscriptions in a Multi-Location Environment
Module 3: Backups and Disaster Recovery


- Backups
- Disaster Recovery Considerations
- Disaster Recovery Process
Module 4: Advanced Authentication Methods


- Multi-factor Authentication - RADIUS and One Time Passwords (OTP)
- Multi-factor Authentication – Smart Card Authentication
- Federated Authentication
Module 5: App and Data Security


- Introduction to Application Security
- Preventing Jailbreak Attacks
- Minimizing the Impact of Attacks
Module 6: Secure VDAs


- Transport Layer Security (TLS) Virtual Delivery Agent (VDA) Encryption
- Microsoft Group Policy Objects (GPOs) and Citrix Policies
- Image Management
Module 7: Introduction to Troubleshooting


- Troubleshooting Methodology
- Resource Tools and Utilities
- Introduction to PowerShell
Module 8: Troubleshoot Access Issues


- Troubleshooting StoreFront
- Troubleshooting NetScaler Gateway
- Troubleshooting Access and Authentication
- Troubleshooting App/Desktop Launch
Module 9: Troubleshoot Delivery Controller Issues


- Validating FlexCast Management Architecture (FMA) Services
Module 10: Troubleshoot Virtual Delivery Agent (VDA) Registration Issues


- Troubleshooting Virtual Delivery Agent (VDA) Registration
Module 11: Troubleshoot HDX Connection Issues


- Troubleshooting HDX Connections
Module 12: Intro to App Layering and Architecture Overview


- Citrix App Layering Introduction
- Architecture
Module 13: OS Layers


- OS Layers
Module 14: Platform Layers


- Platform Layers
Module 15: App Layers


- App Layers
Module 16: Elastic App Layers and User Layers


- Elastic App Layers
- User Layers
Module 17: Deploy a Layered Image


- Using Layered Images with CVAD
Module 18: Layer Priority and Maintaining an App Layering Environment


- Layer Priority
- Updating Layers
- Maintaining and Updating the App Layering Environment
- Common Citrix App Layering Considerations and Additional Resources
Module 19: Intro to WEM and Architecture Components


- WEM Features and Benefits
- WEM On-Premises Components and Deployments
- WEM Service Components and Deployments
- WEM Component Communication Workflows
- WEM Service Component Communication Workflows
Module 20: WEM Deployment Install


- On-premises WEM: Leading Practice Installation Prerequisites and Steps
- Creating the WEM Database
- Running the WEM Infrastructure Service Configuration Utility
- WEM On-Premises vs WEM Service
- WEM Service: Leading Practice Installation Prerequisites and Steps
- ADMX Template Configuration
- WEM Agent Installation
Module 21: WEM Consoles and Initial Setup


- On-Premises WEM and WEM Service Consoles
- WEM Web Console
- WEM Initial Setup
- Migrating GPO settings to WEM
Module 22: WEM System and Log On Optimization


- WEM System Optimization Overview
- WEM CPU Management
- WEM Memory Management
- Additional System Optimization Features
- WEM Log On Optimization Overview
- WEM Assigned Actions
- WEM Environmental Settings
- Citrix Profile Management In WEM
Module 23: WEM Security and Lockdown Features


- WEM Security Management Features
- Privilege Elevation and Process Hierarchy Control
- WEM Transformer
Module 24: Planning - The WEM Agent


- WEM Settings Processing and WEM Agent Caches
- WEM Agent Integration with Citrix Virtual Apps and Desktops and Citrix DaaS
Module 25: WEM Monitoring, Reporting, and Troubleshooting


- WEM Monitoring and Reporting
- WEM On-Premises Troubleshooting
- WEM Service Troubleshooting
- WEM Agent Troubleshooting
Module 26: Upgrading WEM and Migration to WEM Service


- Upgrading Workspace Environment Management
- WEM On-Premises Migration to WEM Service</outline_plain><duration unit="d" days="5">5 days</duration><pricelist><price country="SI" currency="USD">2925.00</price><price country="CH" currency="CHF">4400.00</price><price country="AT" currency="EUR">2990.00</price><price country="SE" currency="EUR">2990.00</price><price country="GB" currency="GBP">3095.00</price><price country="RU" currency="RUB">169000.00</price><price country="DE" currency="EUR">3190.00</price></pricelist><miles/></course>