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<!DOCTYPE FL_Course SYSTEM "https://www.flane.de/dtd/fl_course095.dtd"><?xml-stylesheet type="text/xsl" href="https://portal.flane.ch/css/xml-course.xsl"?><course productid="33852" language="en" source="https://portal.flane.ch/swisscom/en/xml-course/cisco-imp875" lastchanged="2026-02-17T11:56:07+01:00" parent="https://portal.flane.ch/swisscom/en/xml-courses"><title>SaaS Implementation Workshop for Cisco AppDynamics</title><productcode>IMP875</productcode><vendorcode>CI</vendorcode><vendorname>Cisco</vendorname><fullproductcode>CI-IMP875</fullproductcode><version>1.0</version><objective>&lt;ul&gt;
&lt;li&gt;Gain an understanding of Cisco AppDynamics and APM&lt;/li&gt;&lt;li&gt;Learn about enterprise topology and navigating the Controller UI&lt;/li&gt;&lt;li&gt;Explore business transactions including its troubleshooting and diagnostics&lt;/li&gt;&lt;li&gt;Discover how to configure backend and error detection&lt;/li&gt;&lt;li&gt;Learn about policies, actions, and runbook automation&lt;/li&gt;&lt;li&gt;Create custom dashboards and reports&lt;/li&gt;&lt;li&gt;Install and automate application agents&lt;/li&gt;&lt;/ul&gt;</objective><essentials>&lt;ul&gt;
&lt;li&gt;Comfortable working on the Command Line&lt;/li&gt;&lt;li&gt;Familiar with Extensible Markup Language (XML)&lt;/li&gt;&lt;li&gt;Understanding of difficulties in troubleshooting application problems&lt;/li&gt;&lt;li&gt;Ability to understand basic code in languages such as Java and .NET&lt;/li&gt;&lt;li&gt;DevOps experience&lt;/li&gt;&lt;li&gt;Understanding of managing platform configuration&lt;/li&gt;&lt;li&gt;Understanding of advanced Object-Orientated (OO) language features, e.g., Reflection, Inheritance&lt;/li&gt;&lt;/ul&gt;</essentials><audience>&lt;p&gt;Technical teams, DevOps professionals, Site Reliability Engineers, and any Cisco AppDynamics Partner staff who focus on implementing Cisco AppDynamics&lt;/p&gt;</audience><outline>&lt;ul&gt;
&lt;li&gt;Introduction to Cisco AppDynamics and APM&lt;/li&gt;&lt;li&gt;Enterprise Topology and Cisco AppDynamics&lt;/li&gt;&lt;li&gt;Navigating the Controller UI&lt;/li&gt;&lt;li&gt;Business Transactions&lt;/li&gt;&lt;li&gt;Troubleshooting Overview&lt;/li&gt;&lt;li&gt;Diagnostic Sessions&lt;/li&gt;&lt;li&gt;Troubleshooting with Transaction Snapshots&lt;/li&gt;&lt;li&gt;Troubleshooting Slow Transactions&lt;/li&gt;&lt;li&gt;Troubleshooting Error Transactions&lt;/li&gt;&lt;li&gt;Too Many / Slow Database Calls&lt;/li&gt;&lt;li&gt;Thread State Analysis&lt;/li&gt;&lt;li&gt;Steps to an Cisco AppDynamics Implementation&lt;/li&gt;&lt;li&gt;Business Transaction Instrumentation&lt;/li&gt;&lt;li&gt;Automatic Discovery&lt;/li&gt;&lt;li&gt;Best Practice: Select Business Transactions by Hand&lt;/li&gt;&lt;li&gt;Custom Match Rules&lt;/li&gt;&lt;li&gt;Business Transaction Management Strategies&lt;/li&gt;&lt;li&gt;Service Endpoints&lt;/li&gt;&lt;li&gt;Live Preview in Custom Match Rules&lt;/li&gt;&lt;li&gt;Managing Business Transactions using Discovery Sessions&lt;/li&gt;&lt;li&gt;Configuring Backend Detection&lt;/li&gt;&lt;li&gt;Customizing Error Detection&lt;/li&gt;&lt;li&gt;Configuring Baselines&lt;/li&gt;&lt;li&gt;Configuring Health Rules&lt;/li&gt;&lt;li&gt;Policies, Actions, and Runbook Automation&lt;/li&gt;&lt;li&gt;Custom Dashboards and Reports&lt;/li&gt;&lt;li&gt;Creating and Using Information Points&lt;/li&gt;&lt;li&gt;Creating and Using Data Collectors&lt;/li&gt;&lt;li&gt;Using Development Level Monitoring&lt;/li&gt;&lt;li&gt;Configuring JMX Metrics and Windows Performance Counters&lt;/li&gt;&lt;li&gt;Using Memory Management Tools&lt;/li&gt;&lt;li&gt;Introduction to Application and Machine Agents&lt;/li&gt;&lt;li&gt;Application Agent Architecture and Installation&lt;/li&gt;&lt;li&gt;Application Agent Log Files&lt;/li&gt;&lt;li&gt;Machine Agent Architecture and Installation Automating Agent Deployment&lt;/li&gt;&lt;li&gt;Installing Machine Agent Extensions&lt;/li&gt;&lt;li&gt;Monitoring as Code Introduction&lt;/li&gt;&lt;li&gt;Automating Agent Deployment&lt;/li&gt;&lt;li&gt;Interfacing with Cisco AppDynamics APIs&lt;/li&gt;&lt;li&gt;Course Summary&lt;/li&gt;&lt;/ul&gt;</outline><objective_plain>- Gain an understanding of Cisco AppDynamics and APM
- Learn about enterprise topology and navigating the Controller UI
- Explore business transactions including its troubleshooting and diagnostics
- Discover how to configure backend and error detection
- Learn about policies, actions, and runbook automation
- Create custom dashboards and reports
- Install and automate application agents</objective_plain><essentials_plain>- Comfortable working on the Command Line
- Familiar with Extensible Markup Language (XML)
- Understanding of difficulties in troubleshooting application problems
- Ability to understand basic code in languages such as Java and .NET
- DevOps experience
- Understanding of managing platform configuration
- Understanding of advanced Object-Orientated (OO) language features, e.g., Reflection, Inheritance</essentials_plain><audience_plain>Technical teams, DevOps professionals, Site Reliability Engineers, and any Cisco AppDynamics Partner staff who focus on implementing Cisco AppDynamics</audience_plain><outline_plain>- Introduction to Cisco AppDynamics and APM
- Enterprise Topology and Cisco AppDynamics
- Navigating the Controller UI
- Business Transactions
- Troubleshooting Overview
- Diagnostic Sessions
- Troubleshooting with Transaction Snapshots
- Troubleshooting Slow Transactions
- Troubleshooting Error Transactions
- Too Many / Slow Database Calls
- Thread State Analysis
- Steps to an Cisco AppDynamics Implementation
- Business Transaction Instrumentation
- Automatic Discovery
- Best Practice: Select Business Transactions by Hand
- Custom Match Rules
- Business Transaction Management Strategies
- Service Endpoints
- Live Preview in Custom Match Rules
- Managing Business Transactions using Discovery Sessions
- Configuring Backend Detection
- Customizing Error Detection
- Configuring Baselines
- Configuring Health Rules
- Policies, Actions, and Runbook Automation
- Custom Dashboards and Reports
- Creating and Using Information Points
- Creating and Using Data Collectors
- Using Development Level Monitoring
- Configuring JMX Metrics and Windows Performance Counters
- Using Memory Management Tools
- Introduction to Application and Machine Agents
- Application Agent Architecture and Installation
- Application Agent Log Files
- Machine Agent Architecture and Installation Automating Agent Deployment
- Installing Machine Agent Extensions
- Monitoring as Code Introduction
- Automating Agent Deployment
- Interfacing with Cisco AppDynamics APIs
- Course Summary</outline_plain><duration unit="d" days="5">5 days</duration><pricelist><price country="GB" currency="USD">4400.00</price><price country="US" currency="USD">4400.00</price><price country="SE" currency="USD">4400.00</price><price country="IL" currency="USD">4400.00</price><price country="AE" currency="USD">4400.00</price><price country="DE" currency="USD">4400.00</price><price country="CH" currency="USD">4400.00</price><price country="AT" currency="USD">4400.00</price><price country="CA" currency="CAD">6075.00</price><price country="SI" currency="USD">4400.00</price></pricelist><miles/></course>