<?xml version="1.0" encoding="utf-8" ?>
<!DOCTYPE FL_Course SYSTEM "https://www.flane.de/dtd/fl_course095.dtd"><?xml-stylesheet type="text/xsl" href="https://portal.flane.ch/css/xml-course.xsl"?><course productid="25850" language="en" source="https://portal.flane.ch/swisscom/en/xml-course/cisco-enteit" lastchanged="2026-02-13T18:18:09+01:00" parent="https://portal.flane.ch/swisscom/en/xml-courses"><title>Implementing and Troubleshooting Networks using Cisco ThousandEyes</title><productcode>ENTEIT</productcode><vendorcode>CI</vendorcode><vendorname>Cisco</vendorname><fullproductcode>CI-ENTEIT</fullproductcode><version>1.1</version><objective>&lt;ul&gt;
&lt;li&gt;Introduce Cisco ThousandEyes&lt;/li&gt;&lt;li&gt;Describe different Enterprise Agent deployment options, requirements, and procedures for agent deployment&lt;/li&gt;&lt;li&gt;Describe different ThousandEyes test types&lt;/li&gt;&lt;li&gt;Compare ThousandEyes web layer tests&lt;/li&gt;&lt;li&gt;Describe, deploy, and configure an Endpoint Agent&lt;/li&gt;&lt;li&gt;Describe how to perform system administration&lt;/li&gt;&lt;li&gt;Utilize ThousandEyes when performing the root cause analysis&lt;/li&gt;&lt;li&gt;Describe Internet Insights&lt;/li&gt;&lt;li&gt;Explain alerts and dashboards configuration&lt;/li&gt;&lt;li&gt;Explain monitoring solutions&lt;/li&gt;&lt;/ul&gt;</objective><essentials>&lt;p&gt;Before taking this course, you should have a:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Basic understanding of network fundamentals&lt;/li&gt;&lt;li&gt;Basic understanding of Internet Control Message Protocol (ICMP), User Datagram Protocol (UDP), Transmission Control Protocol (TCP), HTTP, SSL, and DNS protocol&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;The following Cisco course may help you meet these prerequisites:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span class=&quot;cms-link-marked&quot;&gt;&lt;a class=&quot;fl-href-prod&quot; href=&quot;/swisscom/en/course/cisco-ccna&quot;&gt;&lt;svg role=&quot;img&quot; aria-hidden=&quot;true&quot; focusable=&quot;false&quot; data-nosnippet class=&quot;cms-linkmark&quot;&gt;&lt;use xlink:href=&quot;/css/img/icnset-linkmarks.svg#linkmark&quot;&gt;&lt;/use&gt;&lt;/svg&gt;Implementing and Administering Cisco Solutions &lt;span class=&quot;fl-prod-pcode&quot;&gt;(CCNA)&lt;/span&gt;&lt;/a&gt;&lt;/span&gt;&lt;/li&gt;&lt;/ul&gt;</essentials><audience>&lt;ul&gt;
&lt;li&gt;Network administrators&lt;/li&gt;&lt;li&gt;Network engineers&lt;/li&gt;&lt;li&gt;Network managers&lt;/li&gt;&lt;li&gt;System engineers&lt;/li&gt;&lt;/ul&gt;</audience><outline>&lt;ul&gt;
&lt;li&gt;Introducing Cisco ThousandEyes&lt;/li&gt;&lt;li&gt;Enterprise Agents Deployment&lt;/li&gt;&lt;li&gt;BGP, Network, DNS, and Voice Tests Configuration&lt;/li&gt;&lt;li&gt;Web Layer Tests Configuration&lt;/li&gt;&lt;li&gt;Endpoint Agent&lt;/li&gt;&lt;li&gt;System Administration&lt;/li&gt;&lt;li&gt;Network Troubleshooting with Cisco ThousandEyes&lt;/li&gt;&lt;li&gt;Internet Insights&lt;/li&gt;&lt;li&gt;Alerts and Dashboards Configuration&lt;/li&gt;&lt;li&gt;Monitoring Solutions&lt;/li&gt;&lt;/ul&gt;</outline><objective_plain>- Introduce Cisco ThousandEyes
- Describe different Enterprise Agent deployment options, requirements, and procedures for agent deployment
- Describe different ThousandEyes test types
- Compare ThousandEyes web layer tests
- Describe, deploy, and configure an Endpoint Agent
- Describe how to perform system administration
- Utilize ThousandEyes when performing the root cause analysis
- Describe Internet Insights
- Explain alerts and dashboards configuration
- Explain monitoring solutions</objective_plain><essentials_plain>Before taking this course, you should have a:


- Basic understanding of network fundamentals
- Basic understanding of Internet Control Message Protocol (ICMP), User Datagram Protocol (UDP), Transmission Control Protocol (TCP), HTTP, SSL, and DNS protocol
The following Cisco course may help you meet these prerequisites:


- Implementing and Administering Cisco Solutions (CCNA)</essentials_plain><audience_plain>- Network administrators
- Network engineers
- Network managers
- System engineers</audience_plain><outline_plain>- Introducing Cisco ThousandEyes
- Enterprise Agents Deployment
- BGP, Network, DNS, and Voice Tests Configuration
- Web Layer Tests Configuration
- Endpoint Agent
- System Administration
- Network Troubleshooting with Cisco ThousandEyes
- Internet Insights
- Alerts and Dashboards Configuration
- Monitoring Solutions</outline_plain><duration unit="d" days="3">3 days</duration><pricelist><price country="IT" currency="EUR">2490.00</price><price country="SI" currency="EUR">2540.00</price><price country="GB" currency="GBP">2865.00</price><price country="MK" currency="EUR">2540.00</price><price country="GR" currency="EUR">2540.00</price><price country="HU" currency="EUR">2540.00</price><price country="AU" currency="USD">2300.00</price><price country="SG" currency="USD">1850.00</price><price country="IN" currency="USD">1380.00</price><price country="PL" currency="EUR">2550.00</price><price country="DE" currency="EUR">3395.00</price><price country="SE" currency="EUR">3395.00</price><price country="CH" currency="CHF">3600.00</price><price country="FR" currency="EUR">2670.00</price><price country="CA" currency="CAD">3860.00</price><price country="NL" currency="EUR">2995.00</price><price country="AT" currency="EUR">3395.00</price></pricelist><miles><milesvalue country="GB" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">28.00</milesvalue><milesvalue country="PL" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">28.00</milesvalue><milesvalue country="CA" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">28.00</milesvalue><milesvalue country="ES" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">28.00</milesvalue><milesvalue country="SG" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">28.00</milesvalue><milesvalue country="BR" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">28.00</milesvalue><milesvalue country="PE" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">28.00</milesvalue><milesvalue country="PA" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">28.00</milesvalue><milesvalue country="AR" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">28.00</milesvalue><milesvalue country="CR" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">28.00</milesvalue><milesvalue country="NL" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">28.00</milesvalue><milesvalue country="AE" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">28.00</milesvalue><milesvalue country="CO" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">28.00</milesvalue><milesvalue country="P3" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">28.00</milesvalue><milesvalue country="FR" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">28.00</milesvalue><milesvalue country="S2" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">28.00</milesvalue><milesvalue country="IT" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">28.00</milesvalue><milesvalue country="SI" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">28.00</milesvalue><milesvalue country="SE" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">28.00</milesvalue><milesvalue country="IL" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">28.00</milesvalue><milesvalue country="EG" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">28.00</milesvalue><milesvalue country="AT" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">28.00</milesvalue><milesvalue country="UA" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">28.00</milesvalue><milesvalue country="CH" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">28.00</milesvalue><milesvalue country="DE" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">28.00</milesvalue></miles></course>