<?xml version="1.0" encoding="utf-8" ?>
<!DOCTYPE FL_Course SYSTEM "https://www.flane.de/dtd/fl_course095.dtd"><?xml-stylesheet type="text/xsl" href="https://portal.flane.ch/css/xml-course.xsl"?><course productid="21209" language="en" source="https://portal.flane.ch/swisscom/en/xml-course/cisco-clcor" lastchanged="2025-11-04T01:02:11+01:00" parent="https://portal.flane.ch/swisscom/en/xml-courses"><title>Implementing and Operating Cisco Collaboration Core Technologies</title><productcode>CLCOR</productcode><vendorcode>CI</vendorcode><vendorname>Cisco</vendorname><fullproductcode>CI-CLCOR</fullproductcode><version>1.3</version><objective>&lt;ul&gt;
&lt;li&gt;Describe the Cisco Collaboration solutions architecture&lt;/li&gt;&lt;li&gt;Compare the IP Phone signaling protocols of Session Initiation Protocol (SIP), H323, Media Gateway Control Protocol (MGCP), and Skinny Client Control Protocol (SCCP)&lt;/li&gt;&lt;li&gt;Integrate and troubleshoot Cisco Unified Communications Manager with LDAP for user synchronization and user authentication&lt;/li&gt;&lt;li&gt;Implement Cisco Unified Communications Manager provisioning features&lt;/li&gt;&lt;li&gt;Describe the different codecs and how they are used to transform analog voice into digital streams&lt;/li&gt;&lt;li&gt;Describe a dial plan and explain call routing in Cisco Unified Communications Manager&lt;/li&gt;&lt;li&gt;Describe cloud calling using the on-premises local gateway option through Webex by Cisco&lt;/li&gt;&lt;li&gt;Configure calling privileges in Cisco Unified Communications Manager&lt;/li&gt;&lt;li&gt;Implement toll fraud prevention&lt;/li&gt;&lt;li&gt;Implement globalized call routing within a Cisco Unified Communications Manager cluster&lt;/li&gt;&lt;li&gt;Implement and troubleshoot media resources in Cisco Unified Communications Manager&lt;/li&gt;&lt;li&gt;Implement and troubleshoot Webex Calling dial plan features in a hybrid environment&lt;/li&gt;&lt;li&gt;Deploy the Webex app in a Cisco Unified Communications Manager environment and migrate from Cisco Jabber to Webex app&lt;/li&gt;&lt;li&gt;Configure and troubleshoot Cisco Unity Connection integration&lt;/li&gt;&lt;li&gt;Configure and troubleshoot Cisco Unity Connection call handlers&lt;/li&gt;&lt;li&gt;Describe how Mobile Remote Access (MRA) is used to allow endpoints to work from outside the company&lt;/li&gt;&lt;li&gt;Analyze traffic patterns and quality issues in converged IP networks supporting voice, video, and data traffic&lt;/li&gt;&lt;li&gt;Define QoS and its models&lt;/li&gt;&lt;li&gt;Implement classification and marking&lt;/li&gt;&lt;li&gt;Configure classification and marking options on Cisco Catalyst switches&lt;/li&gt;&lt;/ul&gt;</objective><essentials>&lt;p&gt;Before taking this course, you should have the following knowledge and skills:
&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Working knowledge of fundamental terms of computer networking, including LANs, WANs, switching, and routing&lt;/li&gt;&lt;li&gt;Basics of digital interfaces, Public Switched Telephone Networks (PSTNs), and Voice over IP (VoIP)&lt;/li&gt;&lt;li&gt;Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployment&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;The &lt;span class=&quot;cms-link-marked&quot;&gt;&lt;a class=&quot;fl-href-prod&quot; href=&quot;/swisscom/en/course/cisco-clfndu&quot;&gt;&lt;svg role=&quot;img&quot; aria-hidden=&quot;true&quot; focusable=&quot;false&quot; data-nosnippet class=&quot;cms-linkmark&quot;&gt;&lt;use xlink:href=&quot;/css/img/icnset-linkmarks.svg#linkmark&quot;&gt;&lt;/use&gt;&lt;/svg&gt;Understanding Cisco Collaboration Foundations &lt;span class=&quot;fl-prod-pcode&quot;&gt;(CLFNDU)&lt;/span&gt;&lt;/a&gt;&lt;/span&gt; course will help you obtain these skills and knowledge.&lt;/p&gt;</essentials><audience>&lt;ul&gt;
&lt;li&gt;Students preparing to take the CCNP Collaboration certification&lt;/li&gt;&lt;li&gt;Network administrators&lt;/li&gt;&lt;li&gt;Network engineers&lt;/li&gt;&lt;li&gt;Systems engineers&lt;/li&gt;&lt;/ul&gt;</audience><outline>&lt;ul&gt;
&lt;li&gt;Module 1: Cisco Collaboration Solutions Architecture&lt;/li&gt;&lt;li&gt;Module 2: Call Signaling over IP Networks&lt;/li&gt;&lt;li&gt;Module 3: Cisco Unified Communications Manager LDAP&lt;/li&gt;&lt;li&gt;Module 4: Cisco Unified Communications Manager Provisioning Features&lt;/li&gt;&lt;li&gt;Module 5: Exploring Codecs&lt;/li&gt;&lt;li&gt;Module 6: Dial Plans and Endpoint Addressing&lt;/li&gt;&lt;li&gt;Module 7: Cloud Calling Hybrid Local Gateway&lt;/li&gt;&lt;li&gt;Module 8: Calling Privileges in Cisco Unified Communications Manager&lt;/li&gt;&lt;li&gt;Module 9: Toll Fraud Prevention&lt;/li&gt;&lt;li&gt;Module 10: Globalized Call Routing&lt;/li&gt;&lt;li&gt;Module 11: Media Resources in Cisco Unified Communications Manager&lt;/li&gt;&lt;li&gt;Module 12: Webex Calling Dial Plan Features&lt;/li&gt;&lt;li&gt;Module 13: Webex App&lt;/li&gt;&lt;li&gt;Module 14: Cisco Unity Connection Integration&lt;/li&gt;&lt;li&gt;Module 15: Cisco Unity Connection Call Handlers&lt;/li&gt;&lt;li&gt;Module 16: Collaboration Edge Architecture&lt;/li&gt;&lt;li&gt;Module 17: Quality Issues in Converged Networks&lt;/li&gt;&lt;li&gt;Module 18: QoS and QoS Models&lt;/li&gt;&lt;li&gt;Module 19: Classification and Marking&lt;/li&gt;&lt;li&gt;Module 20: Classification and Marking on Cisco Catalyst Switches&lt;/li&gt;&lt;/ul&gt;</outline><objective_plain>- Describe the Cisco Collaboration solutions architecture
- Compare the IP Phone signaling protocols of Session Initiation Protocol (SIP), H323, Media Gateway Control Protocol (MGCP), and Skinny Client Control Protocol (SCCP)
- Integrate and troubleshoot Cisco Unified Communications Manager with LDAP for user synchronization and user authentication
- Implement Cisco Unified Communications Manager provisioning features
- Describe the different codecs and how they are used to transform analog voice into digital streams
- Describe a dial plan and explain call routing in Cisco Unified Communications Manager
- Describe cloud calling using the on-premises local gateway option through Webex by Cisco
- Configure calling privileges in Cisco Unified Communications Manager
- Implement toll fraud prevention
- Implement globalized call routing within a Cisco Unified Communications Manager cluster
- Implement and troubleshoot media resources in Cisco Unified Communications Manager
- Implement and troubleshoot Webex Calling dial plan features in a hybrid environment
- Deploy the Webex app in a Cisco Unified Communications Manager environment and migrate from Cisco Jabber to Webex app
- Configure and troubleshoot Cisco Unity Connection integration
- Configure and troubleshoot Cisco Unity Connection call handlers
- Describe how Mobile Remote Access (MRA) is used to allow endpoints to work from outside the company
- Analyze traffic patterns and quality issues in converged IP networks supporting voice, video, and data traffic
- Define QoS and its models
- Implement classification and marking
- Configure classification and marking options on Cisco Catalyst switches</objective_plain><essentials_plain>Before taking this course, you should have the following knowledge and skills:



- Working knowledge of fundamental terms of computer networking, including LANs, WANs, switching, and routing
- Basics of digital interfaces, Public Switched Telephone Networks (PSTNs), and Voice over IP (VoIP)
- Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployment
The Understanding Cisco Collaboration Foundations (CLFNDU) course will help you obtain these skills and knowledge.</essentials_plain><audience_plain>- Students preparing to take the CCNP Collaboration certification
- Network administrators
- Network engineers
- Systems engineers</audience_plain><outline_plain>- Module 1: Cisco Collaboration Solutions Architecture
- Module 2: Call Signaling over IP Networks
- Module 3: Cisco Unified Communications Manager LDAP
- Module 4: Cisco Unified Communications Manager Provisioning Features
- Module 5: Exploring Codecs
- Module 6: Dial Plans and Endpoint Addressing
- Module 7: Cloud Calling Hybrid Local Gateway
- Module 8: Calling Privileges in Cisco Unified Communications Manager
- Module 9: Toll Fraud Prevention
- Module 10: Globalized Call Routing
- Module 11: Media Resources in Cisco Unified Communications Manager
- Module 12: Webex Calling Dial Plan Features
- Module 13: Webex App
- Module 14: Cisco Unity Connection Integration
- Module 15: Cisco Unity Connection Call Handlers
- Module 16: Collaboration Edge Architecture
- Module 17: Quality Issues in Converged Networks
- Module 18: QoS and QoS Models
- Module 19: Classification and Marking
- Module 20: Classification and Marking on Cisco Catalyst Switches</outline_plain><duration unit="d" days="5">5 days</duration><pricelist><price country="UA" currency="USD">3000.00</price><price country="AE" currency="USD">3275.00</price><price country="PL" currency="EUR">2190.00</price><price country="CR" currency="USD">3495.00</price><price country="PA" currency="USD">3495.00</price><price country="CL" currency="USD">3495.00</price><price country="AR" currency="USD">3495.00</price><price country="CO" currency="USD">3495.00</price><price country="PE" currency="USD">3495.00</price><price country="MX" currency="USD">3495.00</price><price country="BR" currency="USD">3495.00</price><price country="P3" currency="USD">3495.00</price><price country="IT" currency="EUR">2990.00</price><price country="CH" currency="CHF">4150.00</price><price country="US" currency="USD">4300.00</price><price country="SI" currency="EUR">2625.00</price><price country="IL" currency="ILS">11070.00</price><price country="BE" currency="EUR">3495.00</price><price country="NL" currency="EUR">3495.00</price><price country="GR" currency="EUR">2625.00</price><price country="MK" currency="EUR">2625.00</price><price country="HU" currency="EUR">2625.00</price><price country="FR" currency="EUR">4160.00</price><price country="S2" currency="USD">1500.00</price><price country="AU" currency="USD">4300.00</price><price country="SG" currency="USD">3440.00</price><price country="IN" currency="USD">2580.00</price><price country="DE" currency="EUR">3595.00</price><price country="SE" currency="EUR">3595.00</price><price country="RU" currency="RUB">273700.00</price><price country="CA" currency="CAD">5935.00</price><price country="GB" currency="GBP">3635.00</price><price country="AT" currency="EUR">3595.00</price></pricelist><miles><milesvalue country="CL" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">35.00</milesvalue><milesvalue country="MX" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">35.00</milesvalue><milesvalue country="GB" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">43.00</milesvalue><milesvalue country="PL" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">43.00</milesvalue><milesvalue country="PA" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">43.00</milesvalue><milesvalue country="AR" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">43.00</milesvalue><milesvalue country="CR" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">43.00</milesvalue><milesvalue country="NL" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">43.00</milesvalue><milesvalue country="AE" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">43.00</milesvalue><milesvalue country="US" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">43.00</milesvalue><milesvalue country="CO" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">43.00</milesvalue><milesvalue country="FR" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">43.00</milesvalue><milesvalue country="S2" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">43.00</milesvalue><milesvalue country="CA" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">43.00</milesvalue><milesvalue country="ES" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">43.00</milesvalue><milesvalue country="P3" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">43.00</milesvalue><milesvalue country="SG" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">43.00</milesvalue><milesvalue country="BR" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">43.00</milesvalue><milesvalue country="PE" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">43.00</milesvalue><milesvalue country="IT" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">43.00</milesvalue><milesvalue country="SI" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">43.00</milesvalue><milesvalue country="SE" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">43.00</milesvalue><milesvalue country="IL" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">43.00</milesvalue><milesvalue country="EG" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">43.00</milesvalue><milesvalue country="AT" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">43.00</milesvalue><milesvalue country="UA" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">43.00</milesvalue><milesvalue country="CH" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">43.00</milesvalue><milesvalue country="DE" vendorcurrency="CLC" vendorcurrencyname="Cisco Learning Credits">43.00</milesvalue></miles></course>