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<!DOCTYPE FL_Course SYSTEM "https://www.flane.de/dtd/fl_course095.dtd"><?xml-stylesheet type="text/xsl" href="https://portal.flane.ch/css/xml-course.xsl"?><course productid="23684" language="en" source="https://portal.flane.ch/swisscom/en/xml-course/checkpoint-ccta" lastchanged="2026-01-12T12:12:47+01:00" parent="https://portal.flane.ch/swisscom/en/xml-courses"><title>Check Point Certified Troubleshooting Administrator</title><productcode>CCTA</productcode><vendorcode>CP</vendorcode><vendorname>Check Point</vendorname><fullproductcode>CP-CCTA</fullproductcode><version>R81.X</version><objective>&lt;ul&gt;
&lt;li&gt;Understand how to use Check Point resources for support.&lt;/li&gt;&lt;li&gt;Understand how to perform packet captures using tcmdump and FW Monitor command tools&lt;/li&gt;&lt;li&gt;Understand the basic process of kernel debugging, and how debug commands are structured.&lt;/li&gt;&lt;li&gt;Recognize how to use various Linux commands for troubleshooting system issues.&lt;/li&gt;&lt;li&gt;Recognize communication issues that may occur between SmartConsole and the SMS and how to resolve them.&lt;/li&gt;&lt;li&gt;Understand how to troubleshoot SmartConsole login and authentication issues.&lt;/li&gt;&lt;li&gt;Understand how to prevent and resolve licensing and contract issues.&lt;/li&gt;&lt;li&gt;Understand how to troubleshoot issues that may occur during policy installation.&lt;/li&gt;&lt;li&gt;Understand communication issues that may occur when collecting logs and how to resolve them.&lt;/li&gt;&lt;li&gt;Recall various tools to use when analyzing issues with logs.&lt;/li&gt;&lt;li&gt;Understand how to restore interrupted communications during heavy logging.&lt;/li&gt;&lt;li&gt;Understand how NAT works and how to troubleshoot issues.&lt;/li&gt;&lt;li&gt;Understand Client Side and Server Side NAT.&lt;/li&gt;&lt;li&gt;Understand how the Access Control Policy functions and how the access control applications work together.&lt;/li&gt;&lt;li&gt;Understand how to troubleshoot issues that may occur with Application Control and URL Filtering.&lt;/li&gt;&lt;li&gt;Understand how the HTTPS Inspection process works and how to resolve issues that may occur during the process.&lt;/li&gt;&lt;li&gt;Understand how to troubleshoot Content Awareness issues.&lt;/li&gt;&lt;li&gt;Recognize how to troubleshoot VPN-related issues.&lt;/li&gt;&lt;li&gt;Understand how to monitor cluster status and work with critical devices.&lt;/li&gt;&lt;li&gt;Recognize how to troubleshoot State Synchronization.&lt;/li&gt;&lt;li&gt;Understand how to troubleshoot communication issues between Identity Sources and Security Gateways.&lt;/li&gt;&lt;li&gt;Understand how to troubleshoot and debug issues with internal Identity Awareness processes.&lt;/li&gt;&lt;/ul&gt;</objective><essentials>&lt;ul&gt;
&lt;li&gt;Working knowledge of UNIX and/or Windows operating systems&lt;/li&gt;&lt;li&gt;Working knowledge of Networking TCP/IP&lt;/li&gt;&lt;li&gt;CCSA training/certification&lt;/li&gt;&lt;li&gt;Advanced knowledge of Check Point Security products&lt;/li&gt;&lt;/ul&gt;</essentials><outline>&lt;ul&gt;
&lt;li&gt;An Introduction to Troubleshooting&lt;/li&gt;&lt;li&gt;SmartConsole and Policy Management Troubleshooting&lt;/li&gt;&lt;li&gt;Monitoring Logging Activity&lt;/li&gt;&lt;li&gt;Troubleshooting Issues with NAT&lt;/li&gt;&lt;li&gt;Understanding the Unified Access Control Policy&lt;/li&gt;&lt;li&gt;Basic VPN Troubleshooting&lt;/li&gt;&lt;li&gt;Monitoring ClusterXL Connections&lt;/li&gt;&lt;li&gt;Understanding Identity Awareness&lt;/li&gt;&lt;/ul&gt;</outline><objective_plain>- Understand how to use Check Point resources for support.
- Understand how to perform packet captures using tcmdump and FW Monitor command tools
- Understand the basic process of kernel debugging, and how debug commands are structured.
- Recognize how to use various Linux commands for troubleshooting system issues.
- Recognize communication issues that may occur between SmartConsole and the SMS and how to resolve them.
- Understand how to troubleshoot SmartConsole login and authentication issues.
- Understand how to prevent and resolve licensing and contract issues.
- Understand how to troubleshoot issues that may occur during policy installation.
- Understand communication issues that may occur when collecting logs and how to resolve them.
- Recall various tools to use when analyzing issues with logs.
- Understand how to restore interrupted communications during heavy logging.
- Understand how NAT works and how to troubleshoot issues.
- Understand Client Side and Server Side NAT.
- Understand how the Access Control Policy functions and how the access control applications work together.
- Understand how to troubleshoot issues that may occur with Application Control and URL Filtering.
- Understand how the HTTPS Inspection process works and how to resolve issues that may occur during the process.
- Understand how to troubleshoot Content Awareness issues.
- Recognize how to troubleshoot VPN-related issues.
- Understand how to monitor cluster status and work with critical devices.
- Recognize how to troubleshoot State Synchronization.
- Understand how to troubleshoot communication issues between Identity Sources and Security Gateways.
- Understand how to troubleshoot and debug issues with internal Identity Awareness processes.</objective_plain><essentials_plain>- Working knowledge of UNIX and/or Windows operating systems
- Working knowledge of Networking TCP/IP
- CCSA training/certification
- Advanced knowledge of Check Point Security products</essentials_plain><outline_plain>- An Introduction to Troubleshooting
- SmartConsole and Policy Management Troubleshooting
- Monitoring Logging Activity
- Troubleshooting Issues with NAT
- Understanding the Unified Access Control Policy
- Basic VPN Troubleshooting
- Monitoring ClusterXL Connections
- Understanding Identity Awareness</outline_plain><duration unit="d" days="2">2 days</duration><pricelist><price country="GB" currency="GBP">1600.00</price><price country="IT" currency="EUR">1950.00</price><price country="NL" currency="EUR">1800.00</price><price country="AT" currency="EUR">1950.00</price><price country="DE" currency="EUR">1995.00</price><price country="IL" currency="ILS">6920.00</price><price country="FR" currency="EUR">1830.00</price></pricelist><miles/></course>