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<!DOCTYPE FL_Course SYSTEM "https://www.flane.de/dtd/fl_course095.dtd"><?xml-stylesheet type="text/xsl" href="https://portal.flane.ch/css/xml-course.xsl"?><course productid="32611" language="en" source="https://portal.flane.ch/swisscom/en/xml-course/32611" lastchanged="2026-02-20T15:33:00+01:00" parent="https://portal.flane.ch/swisscom/en/xml-courses"><title>CompTIA A+ Core 1 &amp; 2</title><productcode>A+BUNDLE</productcode><vendorcode>CO</vendorcode><vendorname>CompTIA</vendorname><fullproductcode>CO-A+BUNDLE</fullproductcode><version>1.0</version><objective>&lt;p&gt;This course prepares the student to take the corresponding exams.&lt;/p&gt;
&lt;p&gt;The CompTIA A+ Core 1 (220-1101) exam covers five domains.&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Mobile Devices (15%)&lt;/li&gt;&lt;li&gt;Networking (20%)&lt;/li&gt;&lt;li&gt;Hardware (25%)&lt;/li&gt;&lt;li&gt;Visualization and Cloud Computing (11%)&lt;/li&gt;&lt;li&gt;Hardware and Network Troubleshooting (29%)&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;The CompTIA A+ Core 2 (220-1102) exam covers four domains.&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Operating Systems (31%)&lt;/li&gt;&lt;li&gt;Security (25%)&lt;/li&gt;&lt;li&gt;Software Troubleshooting (22%)&lt;/li&gt;&lt;li&gt;Operational Procedures (22%)&lt;/li&gt;&lt;/ul&gt;</objective><audience>&lt;ul&gt;
&lt;li&gt;IT Support Specialist&lt;/li&gt;&lt;li&gt;Helpdesk Technician&lt;/li&gt;&lt;li&gt;Field Technician&lt;/li&gt;&lt;li&gt;Tier I Support Specialist&lt;/li&gt;&lt;li&gt;Desktop Support Specialist&lt;/li&gt;&lt;li&gt;Associate Network Engineer&lt;/li&gt;&lt;li&gt;Systems Support Technician&lt;/li&gt;&lt;li&gt;Junior Systems Administrator&lt;/li&gt;&lt;/ul&gt;</audience><outline>&lt;h4&gt;Installing Motherboards and Connectors&lt;/h4&gt;&lt;ul&gt;
&lt;li&gt;Explain Cable Types and Connectors&lt;/li&gt;&lt;li&gt;Install and Configure Motherboards&lt;/li&gt;&lt;li&gt;Explain Legacy Cable Types&lt;/li&gt;&lt;/ul&gt;&lt;h4&gt;Installing System Devices&lt;/h4&gt;&lt;ul&gt;
&lt;li&gt;Install and Configure Power Supplies and Cooling&lt;/li&gt;&lt;li&gt;Select and Install Storage Devices&lt;/li&gt;&lt;li&gt;Install and Configure System Memory&lt;/li&gt;&lt;li&gt;Install and Configure CPUs&lt;/li&gt;&lt;/ul&gt;&lt;h4&gt;Troubleshooting PC Hardware&lt;/h4&gt;&lt;ul&gt;
&lt;li&gt;Apply Troubleshooting Methodology&lt;/li&gt;&lt;li&gt;Configure BIOS/UEFI&lt;/li&gt;&lt;li&gt;Troubleshoot Power and Disk Issues&lt;/li&gt;&lt;li&gt;Troubleshoot System and Display Issues&lt;/li&gt;&lt;/ul&gt;&lt;h4&gt;Comparing Local Networking Hardware&lt;/h4&gt;&lt;ul&gt;
&lt;li&gt;Compare Network Types&lt;/li&gt;&lt;li&gt;Compare Networking Hardware&lt;/li&gt;&lt;li&gt;Explain Network Cable Types&lt;/li&gt;&lt;li&gt;Compare Wireless Networking Types&lt;/li&gt;&lt;/ul&gt;&lt;h4&gt;Configuring Network Addressing and Internet Connections&lt;/h4&gt;&lt;ul&gt;
&lt;li&gt;Compare Internet Connection Types&lt;/li&gt;&lt;li&gt;Use Basic TCP/IP Concepts&lt;/li&gt;&lt;li&gt;Compare Protocols and Ports&lt;/li&gt;&lt;li&gt;Compare Network Configuration Concepts&lt;/li&gt;&lt;/ul&gt;&lt;h4&gt;Supporting Network Services&lt;/h4&gt;&lt;ul&gt;
&lt;li&gt;Summarize Services Provided by Networked Hosts&lt;/li&gt;&lt;li&gt;Compare Internet and Embedded Appliances&lt;/li&gt;&lt;li&gt;Troubleshoot Networks&lt;/li&gt;&lt;/ul&gt;&lt;h4&gt;Summarizing Virtualization and Cloud Concepts&lt;/h4&gt;&lt;ul&gt;
&lt;li&gt;Summarize Client-Side Virtualization&lt;/li&gt;&lt;li&gt;Summarize Cloud Concepts&lt;/li&gt;&lt;/ul&gt;&lt;h4&gt;Supporting Mobile Devices&lt;/h4&gt;&lt;ul&gt;
&lt;li&gt;Set Up Mobile Devices and Peripherals&lt;/li&gt;&lt;li&gt;Configure Mobile Device Apps&lt;/li&gt;&lt;li&gt;Install and Configure Laptop Hardware&lt;/li&gt;&lt;li&gt;Troubleshoot Mobile Device Issues&lt;/li&gt;&lt;/ul&gt;&lt;h4&gt;Supporting Print Devices&lt;/h4&gt;&lt;ul&gt;
&lt;li&gt;Deploy Printer and Multifunction Devices&lt;/li&gt;&lt;li&gt;Replace Print Device Consumables&lt;/li&gt;&lt;li&gt;Troubleshoot Print Device Issues&lt;/li&gt;&lt;/ul&gt;&lt;h4&gt;Configuring Windows&lt;/h4&gt;&lt;ul&gt;
&lt;li&gt;Configure Windows User Settings&lt;/li&gt;&lt;li&gt;Configure Windows System Settings&lt;/li&gt;&lt;/ul&gt;&lt;h4&gt;Managing Windows&lt;/h4&gt;&lt;ul&gt;
&lt;li&gt;Use Management Consoles&lt;/li&gt;&lt;li&gt;Use Performance and Troubleshooting Tools&lt;/li&gt;&lt;li&gt;Use Command-line Tools

&lt;h4&gt;Identifying OS Types and Features&lt;/h4&gt;&lt;ul&gt;
&lt;li&gt;Explain OS Types&lt;/li&gt;&lt;li&gt;Compare Windows Editions&lt;/li&gt;&lt;/ul&gt;

&lt;h4&gt;Supporting Windows&lt;/h4&gt;&lt;ul&gt;
&lt;li&gt;Perform OS Installations and Upgrades&lt;/li&gt;&lt;li&gt;Install and Configure Applications&lt;/li&gt;&lt;li&gt;Troubleshoot Windows OS Problems&lt;/li&gt;&lt;/ul&gt;

&lt;h4&gt;Managing Windows Networking&lt;/h4&gt;&lt;ul&gt;
&lt;li&gt;Manage Windows Networking&lt;/li&gt;&lt;li&gt;Troubleshoot Windows Networking&lt;/li&gt;&lt;li&gt;Configure Windows Security Settings&lt;/li&gt;&lt;li&gt;Manage Windows Shares&lt;/li&gt;&lt;/ul&gt;

&lt;h4&gt;Managing Linux and macOS&lt;/h4&gt;&lt;ul&gt;
&lt;li&gt;Identify Features of Linux&lt;/li&gt;&lt;li&gt;Identify Features of macOS&lt;/li&gt;&lt;/ul&gt;

&lt;h4&gt;Configuring SOHO Network Security&lt;/h4&gt;&lt;ul&gt;
&lt;li&gt;Explain Attacks, Threats, and Vulnerabilities&lt;/li&gt;&lt;li&gt;Compare Wireless Security Protocols&lt;/li&gt;&lt;li&gt;Configure SOHO Router Security&lt;/li&gt;&lt;li&gt;Summarize Security Measures&lt;/li&gt;&lt;/ul&gt;

&lt;h4&gt;Managing Security Settings&lt;/h4&gt;&lt;ul&gt;
&lt;li&gt;Configure Workstation Security&lt;/li&gt;&lt;li&gt;Configure Browser Security&lt;/li&gt;&lt;li&gt;Troubleshoot Workstation Security Issues&lt;/li&gt;&lt;/ul&gt;

&lt;h4&gt;Supporting Mobile Software&lt;/h4&gt;&lt;ul&gt;
&lt;li&gt;Configure Mobile OS Security&lt;/li&gt;&lt;li&gt;Troubleshoot Mobile OS and App Software&lt;/li&gt;&lt;li&gt;Troubleshoot Mobile OS and App Security&lt;/li&gt;&lt;/ul&gt;

&lt;h4&gt;Using Support and Scripting Tools&lt;/h4&gt;&lt;ul&gt;
&lt;li&gt;Use Remote Access Technologies&lt;/li&gt;&lt;li&gt;Implement Backup and Recovery&lt;/li&gt;&lt;li&gt;Explain Data Handling Best Practices&lt;/li&gt;&lt;li&gt;Identify Basics of Scripting&lt;/li&gt;&lt;/ul&gt;

&lt;h4&gt;Implementing Operational Procedures&lt;/h4&gt;&lt;ul&gt;
&lt;li&gt;Implement Best Practice Documentation&lt;/li&gt;&lt;li&gt;Use Proper Communication Techniques&lt;/li&gt;&lt;li&gt;Use Common Safety and Environmental Procedures&lt;/li&gt;&lt;/ul&gt;&lt;/li&gt;&lt;/ul&gt;</outline><objective_plain>This course prepares the student to take the corresponding exams.

The CompTIA A+ Core 1 (220-1101) exam covers five domains.


- Mobile Devices (15%)
- Networking (20%)
- Hardware (25%)
- Visualization and Cloud Computing (11%)
- Hardware and Network Troubleshooting (29%)
The CompTIA A+ Core 2 (220-1102) exam covers four domains.


- Operating Systems (31%)
- Security (25%)
- Software Troubleshooting (22%)
- Operational Procedures (22%)</objective_plain><audience_plain>- IT Support Specialist
- Helpdesk Technician
- Field Technician
- Tier I Support Specialist
- Desktop Support Specialist
- Associate Network Engineer
- Systems Support Technician
- Junior Systems Administrator</audience_plain><outline_plain>Installing Motherboards and Connectors


- Explain Cable Types and Connectors
- Install and Configure Motherboards
- Explain Legacy Cable Types
Installing System Devices


- Install and Configure Power Supplies and Cooling
- Select and Install Storage Devices
- Install and Configure System Memory
- Install and Configure CPUs
Troubleshooting PC Hardware


- Apply Troubleshooting Methodology
- Configure BIOS/UEFI
- Troubleshoot Power and Disk Issues
- Troubleshoot System and Display Issues
Comparing Local Networking Hardware


- Compare Network Types
- Compare Networking Hardware
- Explain Network Cable Types
- Compare Wireless Networking Types
Configuring Network Addressing and Internet Connections


- Compare Internet Connection Types
- Use Basic TCP/IP Concepts
- Compare Protocols and Ports
- Compare Network Configuration Concepts
Supporting Network Services


- Summarize Services Provided by Networked Hosts
- Compare Internet and Embedded Appliances
- Troubleshoot Networks
Summarizing Virtualization and Cloud Concepts


- Summarize Client-Side Virtualization
- Summarize Cloud Concepts
Supporting Mobile Devices


- Set Up Mobile Devices and Peripherals
- Configure Mobile Device Apps
- Install and Configure Laptop Hardware
- Troubleshoot Mobile Device Issues
Supporting Print Devices


- Deploy Printer and Multifunction Devices
- Replace Print Device Consumables
- Troubleshoot Print Device Issues
Configuring Windows


- Configure Windows User Settings
- Configure Windows System Settings
Managing Windows


- Use Management Consoles
- Use Performance and Troubleshooting Tools
- Use Command-line Tools

Identifying OS Types and Features


- Explain OS Types
- Compare Windows Editions


Supporting Windows


- Perform OS Installations and Upgrades
- Install and Configure Applications
- Troubleshoot Windows OS Problems


Managing Windows Networking


- Manage Windows Networking
- Troubleshoot Windows Networking
- Configure Windows Security Settings
- Manage Windows Shares


Managing Linux and macOS


- Identify Features of Linux
- Identify Features of macOS


Configuring SOHO Network Security


- Explain Attacks, Threats, and Vulnerabilities
- Compare Wireless Security Protocols
- Configure SOHO Router Security
- Summarize Security Measures


Managing Security Settings


- Configure Workstation Security
- Configure Browser Security
- Troubleshoot Workstation Security Issues


Supporting Mobile Software


- Configure Mobile OS Security
- Troubleshoot Mobile OS and App Software
- Troubleshoot Mobile OS and App Security


Using Support and Scripting Tools


- Use Remote Access Technologies
- Implement Backup and Recovery
- Explain Data Handling Best Practices
- Identify Basics of Scripting


Implementing Operational Procedures


- Implement Best Practice Documentation
- Use Proper Communication Techniques
- Use Common Safety and Environmental Procedures</outline_plain><duration unit="d" days="5">5 days</duration><pricelist><price country="DE" currency="EUR">3990.00</price><price country="AT" currency="EUR">3990.00</price><price country="SE" currency="EUR">3990.00</price><price country="SI" currency="EUR">3990.00</price><price country="IL" currency="EUR">3990.00</price><price country="CH" currency="CHF">3990.00</price></pricelist><miles/></course>