{"course":{"productid":37419,"modality":6,"active":true,"language":"en","title":"Solve Business Challenges with the ServiceNow AI Platform","productcode":"SBCSAP","vendorcode":"SQ","vendorname":"ServiceNow","fullproductcode":"SQ-SBCSAP","courseware":{"has_ekit":false,"has_printkit":true,"language":""},"url":"https:\/\/portal.flane.ch\/course\/servicenow-sbcsap","objective":"<ul>\n<li>Explain the ServiceNow AI Platform and its capabilities functionality, and integration with other products, from a business perspective.<\/li><li>Identify how ServiceNow solutions can solve common business challenges through the exploration of use cases and industries.<\/li><li>Analyze organizational challenges and map them to relevant ServiceNow solutions.<\/li><li>Identify the business value of the different ServiceNow solutions to solve real-world business challenges.<\/li><\/ul>","summary":"<p>Business professionals, embark on this learning journey to explore:<\/p>\n<ul>\n<li>How the ServiceNow Al Platform can address real-world business challenges across departments.<\/li><li>The platform&rsquo;s capabilities that will boost your organization&rsquo;s productivity.<\/li><li>Use cases and demos that will make these concepts easy to understand.<\/li><li>Gain value from this content through hands-on activities, peer collaboration, and guided discussions.<\/li><\/ul>","objective_plain":"- Explain the ServiceNow AI Platform and its capabilities functionality, and integration with other products, from a business perspective.\n- Identify how ServiceNow solutions can solve common business challenges through the exploration of use cases and industries.\n- Analyze organizational challenges and map them to relevant ServiceNow solutions.\n- Identify the business value of the different ServiceNow solutions to solve real-world business challenges.","summary_plain":"Business professionals, embark on this learning journey to explore:\n\n\n- How the ServiceNow Al Platform can address real-world business challenges across departments.\n- The platform\u2019s capabilities that will boost your organization\u2019s productivity.\n- Use cases and demos that will make these concepts easy to understand.\n- Gain value from this content through hands-on activities, peer collaboration, and guided discussions.","version":"1.0","duration":{"unit":"d","value":1,"formatted":"1 day"},"lastchanged":"2026-08-21T02:18:06+02:00","parenturl":"https:\/\/portal.flane.ch\/swisscom\/en\/json-courses","nexturl_course_schedule":"https:\/\/portal.flane.ch\/swisscom\/en\/json-course-schedule\/37419","source_lang":"en","source":"https:\/\/portal.flane.ch\/swisscom\/en\/json-course\/servicenow-sbcsap"}}