{"course":{"productid":36664,"modality":1,"active":true,"language":"en","title":"Workspace ONE UEM Apple Device Management","productcode":"WOUADM","vendorcode":"OM","vendorname":"OMNISSA","fullproductcode":"OM-WOUADM","courseware":{"has_ekit":false,"has_printkit":true,"language":""},"url":"https:\/\/portal.flane.ch\/course\/omnissa-wouadm","objective":"<ul>\n<li>Gain a high-level understanding of the core features and functionalities of Workspace ONE UEM, including features that support Apple device management.<\/li><li>Learn how Workspace ONE utilizes and enhances Apple&rsquo;s MDM framework to support device management for macOS and iOS.<\/li><li>Discuss basic navigation and user and group administration in the Workspace ONE console.<\/li><li>Describe how Workspace ONE UEM integrates with Apple&rsquo;s core services in Apple Business Manager.<\/li><li>Explore the key features of Intelligent Hub, such as unified app catalog, self-service support options, and end user notification.<\/li><li>Understand the basic premise of what a profile is and how it relates to Apple devices<\/li><li>Learn about implementing desired state management for Apple devices using Declarative Device Management.<\/li><li>Learn about the mechanisms available in Workspace ONE UEM for updating the operating system on Apple devices.<\/li><li>Gain a high-level understanding of the options available in Workspace ONE UEM for troubleshooting device and application management issues.<\/li><li>Discuss the various methods for collecting devices logs.<\/li><li>Describe the features and functionality of Workspace ONE Assist.<\/li><li>Explore common issues and how to troubleshoot them.<\/li><\/ul>","essentials":"<p>Recommended:<\/p>\n<ul>\n<li>A base understanding of Workspace ONE UEM.<\/li><li>A background in End-User Computing.<\/li><li>Experience with Apple macOS and\/or iOS devices.<\/li><\/ul>","audience":"<p>Administrators who manage Apple devices.<\/p>","contents":"<h5>1 Course introduction<\/h5><ul>\n<li>Introductions and course logistics<\/li><li>Course objectives<\/li><\/ul><h5>2 Introduction to Apple device management with workspace ONE<\/h5><ul>\n<li>Introduction to Workspace ONE UEM<\/li><li>Apple management in Workspace ONE UEM<\/li><li>Enhancing Apple management with the Omnissa Platform<\/li><\/ul><h5>3 Workspace ONE UEM Console Administration<\/h5><ul>\n<li>Navigating and customizing the console<\/li><li>Workspace ONE UEM Console foundations<\/li><li>Workspace ONE UEM accounts<\/li><\/ul><h5>4 Integrating Workspace ONE with Apple services<\/h5><ul>\n<li>Introduction to Apple Services<\/li><li>Integrating Apple Business Manager with Workspace ONE UEM<\/li><li>Automated Device Enrollment<\/li><li>App and content development with VPP<\/li><\/ul><h5>5 Workspace ONE Intelligent Hub and hubcli<\/h5><ul>\n<li>Introduction to Intelligent Hub<\/li><li>Configuring Hub Services<\/li><li>Sensors and scripts with Intelligent Hub<\/li><li>Intelligent Hub hubcli<\/li><\/ul><h5>6 Using profiles for Apple device management<\/h5><ul>\n<li>Introduction to Workspace ONE profiles<\/li><li>Profiles for Apple devices<\/li><li>Declarative Device Management<\/li><li>Creating a profile in Workspace ONE<\/li><\/ul><h5>7 Operating System update management for Apple devices<\/h5><ul>\n<li>Introduction to macOS and iOS updates<\/li><li>OS update management in Workspace ONE UEM<\/li><li>Device Updates dashboard<\/li><li>Software Update Enforcement<\/li><li>OS updates with the Intelligent Hub hubcli<\/li><\/ul><h5>8 Troubleshooting Apple devices in Workspace ONE UEM<\/h5><ul>\n<li>Introduction to troubleshooting in Workspace ONE UEM<\/li><li>Troubleshooting in the console<\/li><li>Device troubleshooting<\/li><li>Workspace ONE Assist<\/li><li>Troubleshooting common issues<\/li><\/ul>","summary":"<p>Delivered by an Omnissa Certified Instructor, this course provides a high-level overview of Workspace ONE UEM as a comprehensive management solution for macOS and iOS devices, including application distribution, integration with Apple services, managing devices with profiles, and more.<\/p>","objective_plain":"- Gain a high-level understanding of the core features and functionalities of Workspace ONE UEM, including features that support Apple device management.\n- Learn how Workspace ONE utilizes and enhances Apple\u2019s MDM framework to support device management for macOS and iOS.\n- Discuss basic navigation and user and group administration in the Workspace ONE console.\n- Describe how Workspace ONE UEM integrates with Apple\u2019s core services in Apple Business Manager.\n- Explore the key features of Intelligent Hub, such as unified app catalog, self-service support options, and end user notification.\n- Understand the basic premise of what a profile is and how it relates to Apple devices\n- Learn about implementing desired state management for Apple devices using Declarative Device Management.\n- Learn about the mechanisms available in Workspace ONE UEM for updating the operating system on Apple devices.\n- Gain a high-level understanding of the options available in Workspace ONE UEM for troubleshooting device and application management issues.\n- Discuss the various methods for collecting devices logs.\n- Describe the features and functionality of Workspace ONE Assist.\n- Explore common issues and how to troubleshoot them.","essentials_plain":"Recommended:\n\n\n- A base understanding of Workspace ONE UEM.\n- A background in End-User Computing.\n- Experience with Apple macOS and\/or iOS devices.","audience_plain":"Administrators who manage Apple devices.","contents_plain":"1 Course introduction\n\n\n- Introductions and course logistics\n- Course objectives\n2 Introduction to Apple device management with workspace ONE\n\n\n- Introduction to Workspace ONE UEM\n- Apple management in Workspace ONE UEM\n- Enhancing Apple management with the Omnissa Platform\n3 Workspace ONE UEM Console Administration\n\n\n- Navigating and customizing the console\n- Workspace ONE UEM Console foundations\n- Workspace ONE UEM accounts\n4 Integrating Workspace ONE with Apple services\n\n\n- Introduction to Apple Services\n- Integrating Apple Business Manager with Workspace ONE UEM\n- Automated Device Enrollment\n- App and content development with VPP\n5 Workspace ONE Intelligent Hub and hubcli\n\n\n- Introduction to Intelligent Hub\n- Configuring Hub Services\n- Sensors and scripts with Intelligent Hub\n- Intelligent Hub hubcli\n6 Using profiles for Apple device management\n\n\n- Introduction to Workspace ONE profiles\n- Profiles for Apple devices\n- Declarative Device Management\n- Creating a profile in Workspace ONE\n7 Operating System update management for Apple devices\n\n\n- Introduction to macOS and iOS updates\n- OS update management in Workspace ONE UEM\n- Device Updates dashboard\n- Software Update Enforcement\n- OS updates with the Intelligent Hub hubcli\n8 Troubleshooting Apple devices in Workspace ONE UEM\n\n\n- Introduction to troubleshooting in Workspace ONE UEM\n- Troubleshooting in the console\n- Device troubleshooting\n- Workspace ONE Assist\n- Troubleshooting common issues","summary_plain":"Delivered by an Omnissa Certified Instructor, this course provides a high-level overview of Workspace ONE UEM as a comprehensive management solution for macOS and iOS devices, including application distribution, integration with Apple services, managing devices with profiles, and more.","version":"1.0","duration":{"unit":"d","value":3,"formatted":"3 days"},"pricelist":{"List Price":{"GB":{"country":"GB","currency":"GBP","taxrate":20,"price":3675},"SE":{"country":"SE","currency":"EUR","taxrate":25,"price":3300},"SI":{"country":"SI","currency":"EUR","taxrate":20,"price":3300},"DE":{"country":"DE","currency":"EUR","taxrate":19,"price":3300},"CH":{"country":"CH","currency":"CHF","taxrate":8.1,"price":3300},"AT":{"country":"AT","currency":"EUR","taxrate":20,"price":3300}}},"lastchanged":"2026-03-26T16:35:36+01:00","parenturl":"https:\/\/portal.flane.ch\/swisscom\/en\/json-courses","nexturl_course_schedule":"https:\/\/portal.flane.ch\/swisscom\/en\/json-course-schedule\/36664","source_lang":"en","source":"https:\/\/portal.flane.ch\/swisscom\/en\/json-course\/omnissa-wouadm"}}