{"course":{"productid":35781,"modality":1,"active":true,"language":"en","title":"Transform your everyday business processes with agents","productcode":"MS-4019","vendorcode":"MS","vendorname":"Microsoft","fullproductcode":"MS-MS-4019","courseware":{"has_ekit":true,"has_printkit":false,"language":""},"url":"https:\/\/portal.flane.ch\/course\/microsoft-ms-4019","essentials":"<ul>\n<li>Students should have basic functional experience with Microsoft 365 services.<\/li><li>Students must have a proficient understanding of general IT practices.<\/li><\/ul>","contents":"<ul>\n<li>Get started with agents\n<ul>\n<li>This module examines how agents act as AI-powered assistants embedded within SharePoint and Microsoft Copilot Chat, providing real-time support by offering suggestions, automating processes, and helping users navigate through complex tasks.<\/li><\/ul><\/li><li>Explore prebuilt Microsoft 365 Copilot agents\n<ul>\n<li>This module provides a practical guide to using Microsoft 365 Copilot Chat&#039;s prebuilt agents, which enable users to streamline tasks, retrieve information efficiently, and enhance productivity through AI-powered conversational tools.<\/li><\/ul><\/li><li>Build and manage an agent\n<ul>\n<li>This module guides you through the foundational concepts and practical steps required to create, test, and manage agents in Microsoft 365 Copilot Chat and SharePoint.<\/li><\/ul><\/li><li>Share and use agents\n<ul>\n<li>This module explores how everyday business users can share and use agents in SharePoint and Microsoft 365 Copilot Chat.<\/li><\/ul><\/li><\/ul>","summary":"<p>MS-4019: Transform your everyday business processes with agents examines Microsoft prebuilt agents and agents for the everyday business user in Microsoft 365 Copilot. Hands-on lab exercises help students learn how to create agents in both Microsoft 365 Copilot Chat and SharePoint. This Learning Path examines no-code agents in Microsoft 365 Copilot Chat and SharePoint and explores how Microsoft 365 business users can create, manage, and use them.<\/p>","essentials_plain":"- Students should have basic functional experience with Microsoft 365 services.\n- Students must have a proficient understanding of general IT practices.","contents_plain":"- Get started with agents\n\n- This module examines how agents act as AI-powered assistants embedded within SharePoint and Microsoft Copilot Chat, providing real-time support by offering suggestions, automating processes, and helping users navigate through complex tasks.\n- Explore prebuilt Microsoft 365 Copilot agents\n\n- This module provides a practical guide to using Microsoft 365 Copilot Chat's prebuilt agents, which enable users to streamline tasks, retrieve information efficiently, and enhance productivity through AI-powered conversational tools.\n- Build and manage an agent\n\n- This module guides you through the foundational concepts and practical steps required to create, test, and manage agents in Microsoft 365 Copilot Chat and SharePoint.\n- Share and use agents\n\n- This module explores how everyday business users can share and use agents in SharePoint and Microsoft 365 Copilot Chat.","summary_plain":"MS-4019: Transform your everyday business processes with agents examines Microsoft prebuilt agents and agents for the everyday business user in Microsoft 365 Copilot. Hands-on lab exercises help students learn how to create agents in both Microsoft 365 Copilot Chat and SharePoint. This Learning Path examines no-code agents in Microsoft 365 Copilot Chat and SharePoint and explores how Microsoft 365 business users can create, manage, and use them.","skill_level":"Intermediate","version":"A","duration":{"unit":"d","value":1,"formatted":"1 day"},"pricelist":{"List Price":{"US":{"country":"US","currency":"USD","taxrate":null,"price":675},"CA":{"country":"CA","currency":"CAD","taxrate":null,"price":675},"DE":{"country":"DE","currency":"EUR","taxrate":19,"price":690},"IT":{"country":"IT","currency":"EUR","taxrate":20,"price":490},"GB":{"country":"GB","currency":"GBP","taxrate":20,"price":940},"SE":{"country":"SE","currency":"EUR","taxrate":25,"price":690},"AT":{"country":"AT","currency":"EUR","taxrate":20,"price":690},"SI":{"country":"SI","currency":"EUR","taxrate":20,"price":690},"CH":{"country":"CH","currency":"CHF","taxrate":8.1,"price":690},"NL":{"country":"NL","currency":"EUR","taxrate":21,"price":695}}},"lastchanged":"2026-03-31T18:40:43+02:00","parenturl":"https:\/\/portal.flane.ch\/swisscom\/en\/json-courses","nexturl_course_schedule":"https:\/\/portal.flane.ch\/swisscom\/en\/json-course-schedule\/35781","source_lang":"en","source":"https:\/\/portal.flane.ch\/swisscom\/en\/json-course\/microsoft-ms-4019"}}