{"course":{"productid":18597,"modality":6,"active":true,"language":"en","title":"IBM Case Manager Essentials (V5.3.2)","productcode":"F2900G","vendorcode":"IB","vendorname":"IBM","fullproductcode":"IB-F2900G","courseware":{"has_ekit":true,"has_printkit":false,"language":"en"},"url":"https:\/\/portal.flane.ch\/course\/ibm-f2900g","essentials":"<p>None<\/p>","audience":"<p>This course is for solution architects, solution designers, administrators, product managers, or anyone who needs to learn the essentials of IBM Case Manager.<\/p>","contents":"<p>This course is an introduction to IBM Case Manager, concepts, functions, and architecture. Participants use an IBM Case Manager system to practice the skills that are required by case workers to process cases and create runtime tasks.&nbsp;<\/p>","outline":"<p>Introduction to IBM Case Manager&nbsp;&nbsp; &nbsp;<\/p>\n<ul>\n<li>Describe the uses of IBM Case Manager&nbsp;&nbsp; &nbsp;<\/li><li>Identify components of IBM Case Manager<\/li><\/ul><p>&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;Create and process a case&nbsp;&nbsp; &nbsp;<\/p>\n<ul>\n<li>Identify a case&nbsp;&nbsp; &nbsp;<\/li><li>List the components of a case type&nbsp;&nbsp; &nbsp;<\/li><li>Describe the IBM Case Manager Client&nbsp;&nbsp; &nbsp;<\/li><li>Add a case and process a work item<\/li><\/ul><p>Review a case&nbsp;&nbsp; &nbsp;<\/p>\n<ul>\n<li>Search for a case&nbsp;&nbsp; &nbsp;<\/li><li>Review a case&nbsp;&nbsp; &nbsp;<\/li><li>Add annotations and comments to a case&nbsp;&nbsp; &nbsp;<\/li><li>Split a case<\/li><\/ul><p>Structure of a solution&nbsp;&nbsp; &nbsp;<\/p>\n<ul>\n<li>Describe IBM Case Manager solutions and their assets&nbsp;&nbsp; &nbsp;<\/li><li>Identify IBM Case Manager environments&nbsp;&nbsp; &nbsp;<\/li><li>Explore the IBM Case Manager Builder Step Designer&nbsp;&nbsp; &nbsp;<\/li><\/ul><p>Add runtime tasks&nbsp;&nbsp; &nbsp;<\/p>\n<ul>\n<li>Add a custom task&nbsp;&nbsp; &nbsp;<\/li><li>Add a quick task&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;<\/li><\/ul><p>IBM Case Manager integration options&nbsp;&nbsp; &nbsp;<\/p>\n<ul>\n<li>Identify IBM Case Manager integration options<\/li><\/ul>","essentials_plain":"None","audience_plain":"This course is for solution architects, solution designers, administrators, product managers, or anyone who needs to learn the essentials of IBM Case Manager.","contents_plain":"This course is an introduction to IBM Case Manager, concepts, functions, and architecture. Participants use an IBM Case Manager system to practice the skills that are required by case workers to process cases and create runtime tasks.\u00a0","outline_plain":"Introduction to IBM Case Manager\u00a0\u00a0 \u00a0\n\n\n- Describe the uses of IBM Case Manager\u00a0\u00a0 \u00a0\n- Identify components of IBM Case Manager\n\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0Create and process a case\u00a0\u00a0 \u00a0\n\n\n- Identify a case\u00a0\u00a0 \u00a0\n- List the components of a case type\u00a0\u00a0 \u00a0\n- Describe the IBM Case Manager Client\u00a0\u00a0 \u00a0\n- Add a case and process a work item\nReview a case\u00a0\u00a0 \u00a0\n\n\n- Search for a case\u00a0\u00a0 \u00a0\n- Review a case\u00a0\u00a0 \u00a0\n- Add annotations and comments to a case\u00a0\u00a0 \u00a0\n- Split a case\nStructure of a solution\u00a0\u00a0 \u00a0\n\n\n- Describe IBM Case Manager solutions and their assets\u00a0\u00a0 \u00a0\n- Identify IBM Case Manager environments\u00a0\u00a0 \u00a0\n- Explore the IBM Case Manager Builder Step Designer\u00a0\u00a0 \u00a0\nAdd runtime tasks\u00a0\u00a0 \u00a0\n\n\n- Add a custom task\u00a0\u00a0 \u00a0\n- Add a quick task\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\nIBM Case Manager integration options\u00a0\u00a0 \u00a0\n\n\n- Identify IBM Case Manager integration options","version":"1","duration":{"unit":"d","value":1,"formatted":"1 day"},"pricelist":{"List Price":{"FR":{"country":"FR","currency":"EUR","taxrate":19.6,"price":750},"CH":{"country":"CH","currency":"CHF","taxrate":8.1,"price":940}}},"lastchanged":"2025-12-02T12:00:47+01:00","parenturl":"https:\/\/portal.flane.ch\/swisscom\/en\/json-courses","nexturl_course_schedule":"https:\/\/portal.flane.ch\/swisscom\/en\/json-course-schedule\/18597","source_lang":"en","source":"https:\/\/portal.flane.ch\/swisscom\/en\/json-course\/ibm-f2900g"}}