Course Overview
Delivered by an Omnissa Certified Instructor, the Horizon 8: Administration and Operations course teaches IT professionals to effectively manage desktops and users with Horizon Console. Learners will alsogain practical skills to optimize performance and troubleshoot common issues.
Who should attend
Intermediate to advanced practitioners that manage, optimize and troubleshoot enterprise desktops and applications in their environment.
Prerequisites
Recommended:
- A working knowledge of Horizon 8
- A background in End-User Computing
- Completed Horizon Deploy and Manage (HDM) course
Course Objectives
- Understand the architecture and components of Omnissa Horizon 8.
- Build and optimize Windows and Linux images for virtual desktop deployment.
- Create and manage Instant Clone and Full Clone desktop pools.
- Configure and manage Remote Desktop Services (RDS) farms and application pools.
- Administer user entitlements and access permissions for desktops and applications.
- Customize pool settings to meet performance, security, and user experience requirements.
- Deliver use cases such as persistent/non-persistent desktops, remote apps, and complex scenarios.
- Use Omnissa OS Optimization Tool (OSOT) to optimize desktop images.
- Monitor and analyze the Horizon environment using the helpdesk console and performance monitoring tool.
- Perform basic troubleshooting across Horizon, App Volumes, and DEM components.
- Identify and resolve common issues related to connectivity, performance, and user experience.
- Review the architecture and operational components of App Volumes.
- Create, assign, and manage Application Packages and Writable Volumes.
- Integrate App Volumes with Horizon desktop pools for dynamic application on-demand delivery.
- Troubleshoot common App Volumes issues related to provisioning, assignment, and performance.
- Understand the role of DEM in user environment personalization and policy enforcement.
- Create and manage Application Personalization settings
- Create and manage user and computer environment settings, including focusing on the top 5 DEM use cases.
- Apply condition sets and policies for contextual user experience.
- Troubleshoot DEM configurations and user profile issues.
Course Content
- Course introduction
- Introduction to Omnissa Horizon 8
- Navigating the Horizon Console
- Horizon Agent
- Horizon Client
- Creating the Windows Desktop Image
- Preparing Virtual Desktop Pools
- Horizon Remote Desktop Session Host Services
- Creating Linux Virtual Desktops
- Update images and pools
- Introduction to monitoring, logs, and troubleshooting
- Horizon connection troubleshooting
- Troubleshooting machines and desktops
- Optimizing Windows desktops and servers
- Troubleshooting Instant Clones
- Troubleshooting Horizon Client
- Troubleshooting device redirection
- Introduction to App Volumes
- Capture and deliver App Volumes packages
- Introduction to Dynamic Environment Manager
- Deliver a persistent user experience with Dynamic Environment Manager
- Troubleshooting App Volumes and Dynamic Environment Manager